They flood you with all this info about how it's free and can message before you sign up, then you sign up and it's not free to do anything on it. Then you just get bombarded with "join VIP'' every step you take and notifications of messages of coming through with blurred out pictures. They give you pricing on the VIP like 9.99 for one month, 8.99 3 months, then when you go to pick one month for a tenner like its supposed to say, it changes to 9.99 per week and you have to book the month. I made the mistake of being too curious and went for it. I wanted to see what it was about and see peoples profiles to get the chat going etc. cos they it says once your VIP you can view other peoples pictures, WRONG, they're liars and you need to request each individual to show you their picture which is total lies. The messages notification that popped up before i was a VIP member making me think i was being messaged were just notification from the site letting you know theres matches out there essentially or someone may have viewed your profile, TOTALLY MISLEADING. And since then I was like I'll try and see if I can pull any women to reveal their photos so i requested as many women as I could find or be bothered doing and sent requests to view photos and not a single one has responded to now. And the only 3 women that messaged me sent the same message word for word asking for personal details as they were scammers. This was my experience of the site.
Now for my experience with their customer service. I messaged after 2 days (since registration with the site as a whole) telling them my concerns and that I was not happy with their site and wanted a refund ASAP as their site was essentially fake with nothing to it. They refused my refund saying I had no justified claim (they literally lie every step of the way and I have no claim?), when in fact in their terms and conditions as long as you contact within 14 days you can get a refund if unhappy, and in their response they stated i had elapsed my 14 days and could not make a claim when I hadn't even been a member for 4-5 days yet (another scam/lie from them). Also before you join a VIP membership they tell you they have a ''no date, money back guarantee'' and I pointed this out that I've not had a single real response and they ignored that part of my complaint and have cancelled my billing session for next month but have not refunded.
DO NOT USE THEIR WEBSITE IT'S FULL OF LIES AND SCAMS AND YOU'LL REGRET IT IF YOU DO!!!!!”