“I irdered s three-month subscription, but the vompany continued to send product snd charge my credit card. While this may not be illegal (but should be), it is certainly dishonest and unethical.”
“Thanks to customer service for the effort extended to find my lost order and replacing it quickly. I've started using the product and am hoping for visible results soon. MD”
“Cannot get assistance to return product for a refund due to skin irritation I was on the phone with Leo for over an hour. Chatted with Luna. No one came to assist with on line return.”
“I am so frustrated!! I placed an orer for ONE bottle of the moisturizer. A few days ago I noticed 2 charges on my bank card both for the same day both for $125/ea. When i reaced out to customer services I was told they had already shipped and they showed I placed 2 orders for 3 bottles. I would never do that, I always use a product before ordering multiple bottles. I received both orders yesterday and they are not even the product that I originally ordered. I now have SIX bottles of dark spot cream that I do not want. I have been trying for 2 hours now to get a RMA# to send them back. Not happy with your customer service.!!”
“You are sending this product much too soon. I have had more deliveries than I can possibly use. I asked to cancel and you still sent it. If you do not credit me for what I was charged which is much more than I ordered. My reviews will tell the details.”
“So I just received my serum and I will start it today...i just wanted to upload a before picture so we can keep track of the results. Here goes to a younger looking me..my name is Selena and I'm 45”
