“Cannot get assistance to return product for a refund due to skin irritation I was on the phone with Leo for over an hour. Chatted with Luna. No one came to assist with on line return.”
“I am so frustrated!! I placed an orer for ONE bottle of the moisturizer. A few days ago I noticed 2 charges on my bank card both for the same day both for $125/ea. When i reaced out to customer services I was told they had already shipped and they showed I placed 2 orders for 3 bottles. I would never do that, I always use a product before ordering multiple bottles. I received both orders yesterday and they are not even the product that I originally ordered. I now have SIX bottles of dark spot cream that I do not want. I have been trying for 2 hours now to get a RMA# to send them back. Not happy with your customer service.!!”
“You are sending this product much too soon. I have had more deliveries than I can possibly use. I asked to cancel and you still sent it. If you do not credit me for what I was charged which is much more than I ordered. My reviews will tell the details.”
“You emailed me that you were sending me additional product. I told you not to send me any additional product yet you sent it. Please contact me. I will be returning this product.”
“I told you to cancel this order. I did not receive it and assumed you listened. I don't want it. I've already filed a chargeback. Your customer service is the worst I've ever had to deal with. You offered me the option to cancel then shipped it anyway. What is wrong with you? I also want to return unused product as you offered a 90 day guarantee. I've requested info on how to return but got no response from your incompetent customer service department. I expect a response immediately.”
“YOUR PRODUCT IS A FAKE AND A LIE TO ALL WHO ORDERS THIS MY WRINKLES ARE THE SAME AS THEY WERE 28 NO 30 DAYS FROM WHEN I FIRST RECEIVED THE 1ST SHIPMENTS THATS WHY IM SENDING BACK THE 2ND ORDER AND REQUESTING MY FULL REFUND 100%NO QUESTIONS ASSKED AS YOUR CIDEO STATED THANK YOU”
