Sunny.co.uk Reviews

Name: Sunny.co.uk
Rating: 3.44

3.4 Rating 72 Reviews

64 %

of reviewers recommend Sunny.co.uk

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3.4

Based on 72 reviews

Customer Service
Communication Channels	Email

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Phone:

0800 7315 444

Email:

help@sunny.co.uk

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Sunny.co.uk 1 star review on 20th May 2025

WALTER SARAH

Sunny.co.uk 1 star review on 8th January 2025

Leland Marcelo

Sunny.co.uk 1 star review on 17th December 2024

Cdp8014

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I accepted Sunny's redress offer on 06/06/2019 even though I would get more if I waited for my FOS adjudicator as I just wanted to get this over with as it has been ongoing since November 2018 when Sunny turned down my original complaint. According to people I have spoken to at Sunny and as left on a previous 1 star review on here they have a 14 day turnaround on getting these payments made. Well here I am on day 15 and guess what...STILL NO PAYMENT MADE! If I do not receive this payment by the end of today I will begin a fresh complaint against Sunny because as a customer I do not feel that I have not been treated fairly.”

Helpful Report

Posted 5 years ago

“Absolutely dreadful do not use customer services a hopeless”

Helpful Report

Posted 5 years ago

“I raised a complaint with Sunny about their loans being unaffordable. They upheld in part but I didn’t think this was fair so took to the ombudsman. The FOS found in my favour and gave them a deadline of 1st Feb to respond and sunny have ignored adjudicators decision and not even responded. Not great at complaint handling or replying to the FOS. 6 weeks past the adjudicator decision and 4 weeks past the deadline - Poor by anyone’s standards”

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Posted 6 years ago

“They are chasing me for money - but won't let me pay it off. I keep trying to talk to them and they don't let me pay. Why can't they just let me sort it out. Treat me like a criminal, all I want to do is clear what I owe.”

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Posted 7 years ago

“tried contacting sunny to understand there offer on the train. customer services were completely useless”

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Posted 7 years ago

Hi there, We're sorry we weren't able to help with your queries. We'd like to look further into why this was. Can you get in touch with us on 0800 7315 444 please? Thanks The Sunny Team

Posted 7 years ago

Sunny.co.uk is rated 3.4 based on 72 reviews