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sunshine mobile Reviews

4.5 Rating 41,348 Reviews
88 %
of reviewers recommend sunshine mobile
Company Reviews Questions Metrics
4.5
Based on 41,348 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

0370 9988777

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Ntandoyenkosi Moyo
Verified Reviewer
“Service”
Helpful Report
Posted 4 years ago
Kevin Smith
Verified Reviewer
“I found that the staff are very friendly and helpful”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Sunshine mobile took over £550 from me, telling me they still could not send my handset. Because of some payments they had marked as late. There may have been some but by literally a day maximum and some which were deffinatly on time. I could have saved and brought the handset for less. They just kept putting dispatch off. And constantly putting me under there so called reviews. They claimed late payments and refused a refund of payments because your paying for expensive sim rental and not the supposed free handset. Sunshine mobile were also aware that I could not even activate or use there sim, as I was using a temporary old phone that was for some reason incompatible. I could not get it working and was just waiting for something more acceptable to communicate on. It was not used once. So I couldn't even get the use of data from it. They agreed to let me close my account with them. But have since ignored my emails asking to speak to management and my requests for a refund. It has been months since I heard anything. I have now taken steps to proceed legally and will be making sure this company is recognised for what it is. Please beware and find a better way. There are many options nowadays.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Report this company immediately to trading standards and DO NOT enquire about this company or buy from them. This is exploitation at it’s finest especially when you have to pay weekly for 8 weeks without a handset. Too good to be true”
Helpful Report
Posted 5 years ago
Henry McCarthy
Verified Reviewer
“Customer serv8ce very poor I suffer from mental health .Memory problems bad health and i live on benefits.I don't get a lot cancelled an order and took £40 from my bank and only refunded £10.01 I am 29.99 down I won't have money to feed myself now.”
Helpful Report
Posted 5 years ago
Jay Powell
Verified Reviewer
“Bunch of greedy cunts pure scum the staff at sunshine mobile uk”
Helpful Report
Posted 5 years ago
Nisaa
Verified Reviewer
“Couldn't get accepted with anyone else”
Helpful Report
Posted 5 years ago
Zarah
Verified Reviewer
“Friends advice”
Helpful Report
Posted 5 years ago
Peter Gardiner
Verified Reviewer
“Need a new phone”
Helpful Report
Posted 5 years ago
Emma Hanlon
Verified Reviewer
“Reviews made me try yous”
Helpful Report
Posted 5 years ago
Valentin Barbu
Verified Reviewer
“Found it online”
Helpful Report
Posted 5 years ago
Martyn Smith
Verified Reviewer
“Easy to work with”
Helpful Report
Posted 5 years ago
Ricky Davies
Verified Reviewer
“Phone is broken plus due to this pandemic my hours are cut short at work”
Helpful Report
Posted 5 years ago
Donna Manning
Verified Reviewer
“Friend told me”
Helpful Report
Posted 5 years ago
Abbie Golightly
Verified Reviewer
“Come up on my phone”
Helpful Report
Posted 5 years ago
Martin
Verified Reviewer
“Because is good”
Helpful Report
Posted 5 years ago
Jodie Ward
Verified Reviewer
“Because no credit check”
Helpful Report
Posted 5 years ago
Liam Cook
Verified Reviewer
“Bad credit”
Helpful Report
Posted 5 years ago
Aston
Verified Reviewer
“Hard to get credit elsewhere”
Helpful Report
Posted 5 years ago
Richardson Mawejje
Verified Reviewer
“Due to no credit check”
Helpful Report
Posted 5 years ago
sunshine mobile is rated 4.5 based on 41,348 reviews
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