Supanet Reviews

Name: Supanet
Address: Time Technology Park, Time Technology Park, Burnley
Rating: 4.44

4.4 Rating 624 Reviews

87 %

of reviewers recommend Supanet

Company Reviews

Questions

Metrics

4.4

Based on 624 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park,
Time Technology Park
Burnley
BB127TW

Write Your review

Tell us how Supanet made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ibraham sorted issues very quickly great service”

Helpful Report

Posted 7 years ago

“Guy was very helpful and solved my problem”

Helpful Report

Posted 7 years ago

“Guy very helpful”

Helpful Report

Posted 7 years ago

“I was able to access my emails again.”

Helpful Report

Posted 7 years ago

“Very quick”

Helpful Report

Posted 7 years ago

“A very nice lady called Abbey was very patient, polite and helpful throughout our contact.”

Helpful Report

Posted 7 years ago

“no commentd”

Helpful Report

Posted 7 years ago

“Have been with supanet for 11 months and can honestly say that it's the worst internet , phone and TV provider I have ever encountered. The phone line didn't work for 11 months ,I was paying £18.99 a month for this service , the internet is so slow at times I couldn't even retrieve my emails and it also shuts down sometimes for hours . The TV which supanet provides through appy TV sometimes works . watching any football is so frustrating as the buffering is awful and if I do manage to watch a film it usually stops half way through. Have been in contact with supanet so many times . My contract with supanet finishes February 2018 and I will definitely won't be renewing it .”

Helpful Report

Posted 7 years ago

“Very happy.”

Helpful Report

Posted 7 years ago

“spoke to Abby today one of your advisors, very helpful and patient excellent”

Helpful Report

Posted 7 years ago

“Quick response today. Previous more lengthy queries dealt with v efficiently, questions from a silver surfer - answered patiently!”

Helpful Report

Posted 7 years ago

“The advisor was very helpful and sympathetic, and easy to understand”

Helpful Report

Posted 7 years ago

“today the response was realy helpful and abby was very under standing”

Helpful Report

Posted 7 years ago

“Quick response, clear instructions to rectify internet connection issue”

Helpful Report

Posted 7 years ago

“NEW ROUTER ORDERED THROUGH LIVE CHAT”

Helpful Report

Posted 7 years ago

“Customer service is fantastic but as an internet provider, it is not the greatest. The internet always seems to stop working randomly but I will hand it to the tech team, they always do everything they can to help.”

Helpful Report

Posted 7 years ago

“Abby was a great help today sadly I now believe that my phone line provider is lying to me about a fault on my line.”

Helpful Report

Posted 7 years ago

“Simon was a great help today sadly I now believe that my phone line provider is lying to me about a fault on my line.”

Helpful Report

Posted 7 years ago

“Live chat tech support provided near instant response to my issue, much better than trying to call through to call centre. Many thanks for the quick and helpful response.”

Helpful Report

Posted 7 years ago

“good customer service from ABBY”

Helpful Report

Posted 7 years ago

Supanet is rated 4.4 based on 624 reviews