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Supanet Reviews

4.4 Rating 627 Reviews
87 %
of reviewers recommend Supanet
4.4
Based on 627 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Read Supanet Reviews
Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park,
Time Technology Park
Burnley
BB127TW

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Anonymous
Anonymous  // 01/01/2019
I was dealt with by Abby who I found to be very helpful and efficient
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Posted 8 years ago
Allowed me back to access my email account
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Posted 8 years ago
Abby solved my problem straight away. She was friendly and very efficient. she was also patient and didnt mind waiting while I blundered through !!
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Posted 8 years ago
ibraham sorted issues very quickly great service
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Posted 8 years ago
Guy was very helpful and solved my problem
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Posted 8 years ago
Guy very helpful
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Posted 8 years ago
I was able to access my emails again.
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Posted 8 years ago
Very quick
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Posted 8 years ago
A very nice lady called Abbey was very patient, polite and helpful throughout our contact.
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Posted 8 years ago
no commentd
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Posted 8 years ago
Have been with supanet for 11 months and can honestly say that it's the worst internet , phone and TV provider I have ever encountered. The phone line didn't work for 11 months ,I was paying £18.99 a month for this service , the internet is so slow at times I couldn't even retrieve my emails and it also shuts down sometimes for hours . The TV which supanet provides through appy TV sometimes works . watching any football is so frustrating as the buffering is awful and if I do manage to watch a film it usually stops half way through. Have been in contact with supanet so many times . My contract with supanet finishes February 2018 and I will definitely won't be renewing it .
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Posted 8 years ago
Very happy.
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Posted 8 years ago
spoke to Abby today one of your advisors, very helpful and patient excellent
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Posted 8 years ago
Quick response today. Previous more lengthy queries dealt with v efficiently, questions from a silver surfer - answered patiently!
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Posted 8 years ago
The advisor was very helpful and sympathetic, and easy to understand
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Posted 8 years ago
today the response was realy helpful and abby was very under standing
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Posted 8 years ago
Quick response, clear instructions to rectify internet connection issue
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Posted 8 years ago
NEW ROUTER ORDERED THROUGH LIVE CHAT
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Posted 8 years ago
Customer service is fantastic but as an internet provider, it is not the greatest. The internet always seems to stop working randomly but I will hand it to the tech team, they always do everything they can to help.
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Posted 8 years ago
Abby was a great help today sadly I now believe that my phone line provider is lying to me about a fault on my line.
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Posted 8 years ago
Supanet is rated 4.4 based on 627 reviews