Supercard Black Reviews

3.9 Rating 67 Reviews
76 %
of reviewers recommend Supercard Black
3.9
Based on 67 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Supercard Black Reviews

About Supercard Black:

Supercard is a membership scheme, packed with proper discounts and genuine freebies across some of the UK’s best-known brands. Restaurants, shops, theme parks, gyms… the lifestyle you deserve has never been so affordable. Supercard gives you access to 2-4-1 entry at hundreds of attractions all over the UK, a free pamper treatment, free flight, retail discounts and more. Plus, we even throw in FREE mobile phone and gadget insurance. Interested? Join us now!

Visit Website

Phone:

0330 124 1223

Email:

hello@supercardblack.com

Location:

PO Box 7450
London
W1U 3TJ

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Anonymous
Anonymous  // 01/01/2019
Decent product, GREAT service from the Supercard team. I often use their discounts when buying. Most of their discounts can be stacked together with other discounts, so I often use my student discounts with their savings. Double whammy!
Helpful Report
Posted 4 years ago
Hi Harry, Thank you for your feedback. We are pleased to hear you are happy with the service and the discounts you have used so far, smart move on the stacking of discounts! We hope you continue to enjoy your savings across the Festive Season. Kind regards, Caitlyn G
Posted 4 years ago
Signed up to sports direct and now £19.95 out my account
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Posted 5 years ago
Useful card, got it as a gift and the missus seems to use it and mentions when she saves a few quid. She has the blue version of the card. Customer care was useful and suggested to leave a review if I am happy and I am.
Helpful Report
Posted 3 years ago
Hello Tim Thank you very much for your feedback. I am very pleased to hear that your family is making savings with your groceries and are happy with the discounts and benefits on your Supercard. Don't forget, you can get unlimited discounts in-store, online and for home-delivery on groceries, clothing, homewares, electronics, and travel. Happy Savings! Kind regards, Caitlyn
Posted 3 years ago
More deals than than most of the cards like this, sometimes you can just show your card like in the Apple store other times you need to buy a voucher for discount them use the voucher code. There is an app with a map of deals nearby.
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Posted 3 years ago
Hello Carlin Thank you very much for your feedback. I am very pleased to hear that you making daily savings with your shopping and have the many things you love for less! Don't forget, you can get unlimited discounts in-store, online and for home-delivery on groceries, clothing, homewares, electronics, and travel. Happy Savings! Kind regards, Caitlyn
Posted 3 years ago
Just had a positive experience with the customer help. Had problems but they helped to fix them in one call. Thank you.
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Posted 3 years ago
Good morning Christine Thank you very much for your feedback. I am very pleased to hear that our team was able to resolve your query and quick to support you. Don't forget, you can get unlimited discounts in-store, online and for home-delivery on groceries, clothing, homewares, electronics, and travel. Kind regards, Caitlyn
Posted 3 years ago
The whole family use the card, can't get the full value during lockdown though for the bigger ticket deals like the flights and hotel. Looking forward to using these once we can and I will update my rating then. People should know that supercard also comes with a dining card so there is no need to get that one as well. Hope this helps others.
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Posted 3 years ago
Hello Gemma Thank you very much for your feedback. I am very pleased to hear that your family is making daily savings with your shopping and have the many things you love for less! Don't forget, you can get unlimited discounts in-store, online and for home-delivery on groceries, clothing, homewares, electronics, and travel. Happy Savings! Kind regards, Caitlyn
Posted 3 years ago
Good idea, recommended. If you use it, it works well and saves you a few pounds at a time.
Helpful Report
Posted 3 years ago
Hi Steve Thank you very much for your feedback. I am pleased to hear you are happy with the various discounts and rewards. Remember with your Free Gourmet card, you can now enjoy the super feeling of 2-4-1 meals, 50% off food, or 25% off the total bill by dining at thousands of restaurants nationwide. Happy Saving! Kind regards, Caitlyn
Posted 3 years ago
Saw the charge on my card and wasn't happy but once it was explained everything was OK. Happy to keep using the card. Thank you.
Helpful Report
Posted 3 years ago
Hi Andrew Thank you very much for your feedback. I am pleased to hear you are happy with the various discounts and rewards. Remember with your Free Gourmet card, you can now enjoy the super feeling of 2-4-1 meals, 50% off food, or 25% off the total bill by dining at thousands of restaurants nationwide. Don't forget, we have discounts on days out and more which are great savings for you and great as a gift for someone else. Happy Saving! Kind regards, Caitlyn
Posted 3 years ago
I use the card in peacocks a lot as you get great discounts on already reasonable prices
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Posted 4 years ago
Had a good experience today when booking my free hotel stay. Quick, prompt and efficient service by Haneefa. Looking forward to my trip away with the hubby. Massive thanks
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Posted 4 years ago
So far, so good. Have been subscribed for about a month and really like the rewards so far - really want to unlock the free flight this summer. Lots of high street brand which makes shopping even more fun!
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Posted 4 years ago
Not happy at all with Supercard
Helpful Report
Posted 3 years ago
Hello I am sorry to hear this. At Supercard, we have many thousands of satisfied customers who enjoy using our discounts and rewards every single day. We try and make our membership fee as clear as possible during the sign-up process. The monthly fee entitles you to access our many amazing discounts and rewards. Your feedback is valuable to us. I have escalated this further with the management team who will support you however possible. I want to support you with this so I have sent you a private message with a request for further details. Should you have any questions, please do not hesitate to contact us. Our team is available Monday to Friday from 9:00 am to 5:30 pm. Thank you in advance Caitlyn
Posted 3 years ago
Hello I am sorry to hear this. We have many satisfied customers who enjoy using our discounts and rewards every single day. We try and make our membership fee as clear as possible during the signup process. The fee entitles you to access our many amazing discounts and rewards. We would like to support you in resolving this, however, cannot find you in the system based on these details alone. I have sent you a private message with a request for further details so we can locate your account and look forward to hearing from you. Thank you in advance Caitlyn
Posted 3 years ago
Money has gone out of my account to this card. I have never signed up to this. I will be reporting this as fraud. It appears from other reviews here which they're trying to hide/have removed that this company has done this to a lot of people.
Helpful Report
Posted 3 years ago
Hello I am sorry to hear you had this experience. At Supercard, we have many thousands of satisfied customers who enjoy using our discounts and rewards every single day. We try and make our membership fee as clear as possible during the sign-up process. The monthly fee entitles you to access our many amazing discounts and rewards. I have escalated this further with the management team who will support you however possible. I want to support you with this so I have sent you a private message with a request for further details. Should you have any questions, please do not hesitate to contact us. Our team is available Monday to Friday from 9:00 am to 5:30 pm. Thank you in advance Caitlyn
Posted 3 years ago
Disgusting behaviour, people are complaining about this company conducting fraudulent activity. I will be reporting this to Trading standards and using the complaints on this thread as well as other review pages as part of my case. We are in a pandemic, despicable behaviour and you deserve your company to be investigated for fraudulent activity
Helpful Report
Posted 3 years ago
Hello Shannon I am sorry to hear you had this experience. Your feedback is valuable to us. At Supercard, we have many thousands of satisfied customers who enjoy using our discounts and rewards every single day. We try and make our membership fee as clear as possible during the sign-up process. The monthly fee entitles you to access our many amazing discounts and rewards. I have escalated this further with the management team who will support you however possible. I want to support you with this so I have sent you a private message with a request for further details. Should you have any questions, please do not hesitate to contact us. Our team is available Monday to Friday from 9:00 am to 5:30 pm. Thank you in advance Caitlyn
Posted 3 years ago
£199.95 taken from my elderly mother's bank account by Supercard! Bank stopped her card immediately and have refunded her.
Helpful Report
Posted 3 years ago
Hello Jane I am sorry to hear your mother has had this experience. Your feedback is valuable to us. We try and make our membership fee as clear as possible during the sign-up process. I have escalated this further with the management team who will support you however possible. I want to support you with this so I have sent you a private message with a request for further details. Should you have any questions, please do not hesitate to contact us. Our team is available Monday to Friday from 9:00 am to 5:30 pm. Thank you in advance Caitlyn
Posted 3 years ago
A warning to you all please do not use this company I was transferred from another company to this company about something completely different and then I notice of my bank that I logged in and then 17 seconds on the on this site and it cost me £199.95 Like another person I never received any card or any welcome him back but now they said that I have to pay this money because I used this for 17 seconds
Helpful Report
Posted 3 years ago
Hello Julie I am sorry to hear you have had this experience. Your feedback is valuable to us. At Supercard, we have many thousands of satisfied customers who enjoy using our discounts and rewards every single day. I can see from your account that we have since been in contact with you. Should you have any questions, please do not hesitate to contact us. Our team is available Monday to Friday from 9:00 am to 5:30 pm. Thank you in advance Kind regards Caitlyn
Posted 3 years ago
Didnt know anything about this so called card until I noticed the amount going out of my account. Never received a card or any discount on on how to use it. Phoned up to cancel today and they said it was set up by sports direct. New nothing about it. Hae now stopped it butsm £39.90 out of pocket discusted
Helpful Report
Posted 4 years ago
Hi Linda I am sorry to hear this. At Supercard, we have many thousands of satisfied customers who enjoy using our discounts and rewards every single day. We try and make our membership fee as clear as possible during the sign-up process. The monthly fee entitles you to access our many amazing discounts and rewards. Your feedback is valuable to us. I can see from your account that we have since been in contact with you. Should you have any questions, please do not hesitate to contact us. Our team is available Monday to Friday from 9:00 am to 5:30 pm. Thank you in advance. Kind regards Caitlyn
Posted 3 years ago
They tried to take £69.99 from my elderly mothers bank account. Thankfully the bank did not allow the transaction to go through. People beware.
Helpful Report
Posted 4 years ago
Just Hearn from my elderly 90 year old mum who had £69.99 taken fraudulently from her bank account from Supercard! Disgusting. Bank stopped her card immediately and have refunded her. Look out Supercard, the cops are on to you!
Helpful Report
Posted 4 years ago
Hi I like to stop the supercard black as I am having difficulty in paying my bills I am on my own with my son and not much money coming in I get up set when they gey 20.00 out every month as I can not afforded it I have been trying to stop and they won't as I have not spent any think on it yet as I cannot afforded any think as I have a load of bills and with supercard black tacking money every month it up sets me as I am in debt with bills please stop thank you Debbie davies
Helpful Report
Posted 4 years ago
Supercard Black is rated 3.9 based on 67 reviews