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Supercard Black Reviews

3.9 Rating 67 Reviews

76 %

of reviewers recommend Supercard Black

Company Reviews

3.9

Based on 67 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Supercard Black:

Supercard is a membership scheme, packed with proper discounts and genuine freebies across some of the UK’s best-known brands. Restaurants, shops, theme parks, gyms… the lifestyle you deserve has never been so affordable. Supercard gives you access to 2-4-1 entry at hundreds of attractions all over the UK, a free pamper treatment, free flight, retail discounts and more. Plus, we even throw in FREE mobile phone and gadget insurance. Interested? Join us now!

Visit Website

Phone:

0330 124 1223

Email:

hello@supercardblack.com

Location:

PO Box 7450
London
W1U 3TJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy at all with Supercard”

Posted 3 years ago

Hello I am sorry to hear this. At Supercard, we have many thousands of satisfied customers who enjoy using our discounts and rewards every single day. We try and make our membership fee as clear as possible during the sign-up process. The monthly fee entitles you to access our many amazing discounts and rewards. Your feedback is valuable to us. I have escalated this further with the management team who will support you however possible. I want to support you with this so I have sent you a private message with a request for further details. Should you have any questions, please do not hesitate to contact us. Our team is available Monday to Friday from 9:00 am to 5:30 pm. Thank you in advance Caitlyn

Posted 3 years ago

Hello I am sorry to hear this. We have many satisfied customers who enjoy using our discounts and rewards every single day. We try and make our membership fee as clear as possible during the signup process. The fee entitles you to access our many amazing discounts and rewards. We would like to support you in resolving this, however, cannot find you in the system based on these details alone. I have sent you a private message with a request for further details so we can locate your account and look forward to hearing from you. Thank you in advance Caitlyn

Posted 3 years ago

“Money has gone out of my account to this card. I have never signed up to this. I will be reporting this as fraud. It appears from other reviews here which they're trying to hide/have removed that this company has done this to a lot of people.”

Posted 3 years ago

Hello I am sorry to hear you had this experience. At Supercard, we have many thousands of satisfied customers who enjoy using our discounts and rewards every single day. We try and make our membership fee as clear as possible during the sign-up process. The monthly fee entitles you to access our many amazing discounts and rewards. I have escalated this further with the management team who will support you however possible. I want to support you with this so I have sent you a private message with a request for further details. Should you have any questions, please do not hesitate to contact us. Our team is available Monday to Friday from 9:00 am to 5:30 pm. Thank you in advance Caitlyn

Posted 3 years ago

“Disgusting behaviour, people are complaining about this company conducting fraudulent activity. I will be reporting this to Trading standards and using the complaints on this thread as well as other review pages as part of my case. We are in a pandemic, despicable behaviour and you deserve your company to be investigated for fraudulent activity”

Posted 3 years ago

Hello Shannon I am sorry to hear you had this experience. Your feedback is valuable to us. At Supercard, we have many thousands of satisfied customers who enjoy using our discounts and rewards every single day. We try and make our membership fee as clear as possible during the sign-up process. The monthly fee entitles you to access our many amazing discounts and rewards. I have escalated this further with the management team who will support you however possible. I want to support you with this so I have sent you a private message with a request for further details. Should you have any questions, please do not hesitate to contact us. Our team is available Monday to Friday from 9:00 am to 5:30 pm. Thank you in advance Caitlyn

Posted 3 years ago

“£199.95 taken from my elderly mother's bank account by Supercard! Bank stopped her card immediately and have refunded her.”

Posted 3 years ago

Hello Jane I am sorry to hear your mother has had this experience. Your feedback is valuable to us. We try and make our membership fee as clear as possible during the sign-up process. I have escalated this further with the management team who will support you however possible. I want to support you with this so I have sent you a private message with a request for further details. Should you have any questions, please do not hesitate to contact us. Our team is available Monday to Friday from 9:00 am to 5:30 pm. Thank you in advance Caitlyn

Posted 3 years ago

“A warning to you all please do not use this company I was transferred from another company to this company about something completely different and then I notice of my bank that I logged in and then 17 seconds on the on this site and it cost me £199.95 Like another person I never received any card or any welcome him back but now they said that I have to pay this money because I used this for 17 seconds”

Posted 3 years ago

Hello Julie I am sorry to hear you have had this experience. Your feedback is valuable to us. At Supercard, we have many thousands of satisfied customers who enjoy using our discounts and rewards every single day. I can see from your account that we have since been in contact with you. Should you have any questions, please do not hesitate to contact us. Our team is available Monday to Friday from 9:00 am to 5:30 pm. Thank you in advance Kind regards Caitlyn

Posted 3 years ago

“Didnt know anything about this so called card until I noticed the amount going out of my account. Never received a card or any discount on on how to use it. Phoned up to cancel today and they said it was set up by sports direct. New nothing about it. Hae now stopped it butsm £39.90 out of pocket discusted”

Posted 3 years ago

Hi Linda I am sorry to hear this. At Supercard, we have many thousands of satisfied customers who enjoy using our discounts and rewards every single day. We try and make our membership fee as clear as possible during the sign-up process. The monthly fee entitles you to access our many amazing discounts and rewards. Your feedback is valuable to us. I can see from your account that we have since been in contact with you. Should you have any questions, please do not hesitate to contact us. Our team is available Monday to Friday from 9:00 am to 5:30 pm. Thank you in advance. Kind regards Caitlyn

Posted 3 years ago

“They tried to take £69.99 from my elderly mothers bank account. Thankfully the bank did not allow the transaction to go through. People beware.”

Posted 4 years ago

“Just Hearn from my elderly 90 year old mum who had £69.99 taken fraudulently from her bank account from Supercard! Disgusting. Bank stopped her card immediately and have refunded her. Look out Supercard, the cops are on to you!”

Posted 4 years ago

“Hi I like to stop the supercard black as I am having difficulty in paying my bills I am on my own with my son and not much money coming in I get up set when they gey 20.00 out every month as I can not afforded it I have been trying to stop and they won't as I have not spent any think on it yet as I cannot afforded any think as I have a load of bills and with supercard black tacking money every month it up sets me as I am in debt with bills please stop thank you Debbie davies”

Posted 4 years ago

“Hi o cancelled my supercard black just hours after I booked it knowing I wouldn't use it to it's full potential and I have been charged £19.95p still I tried to ring you customer they hung up on me twice and wouldnt help me there is mothing saying how to claim your money back once you've cancelled”

Posted 4 years ago

“Bought something from Ideal World (TV channel). They offered £5 off if I took a free trial with Super Card. It wasn't clear that this meant that I had to find a way to cancel before the end of 14 days. I was then charged £99.95 for a full year's subscription. Dreadful company.”

Posted 4 years ago

“They are just rubbish taken money from your account and never resolve your problem I paid 22.97 for nothing... If a person doesn't want to go further they should return money back and i didn't receive any signing up email either so that I can cancel that in 14 days.”

Posted 4 years ago

“Be careful had £19.99 come out of bank every month for a year. Didn’t even know 😣”

Posted 4 years ago

“I joined by accident whilst buying something from Sports Direct thinking it was to do with the purchase. I then tried to ring and cancel and I couldn't get through. Couldn't see where to cancel on email. In the end I cancelled my direct debit as I had been charged £40 over two months. My bank told met to purse them to get it back - However, they rang me and told me they could only cancel my account I paid another £20!!! Obviously, I didn't pay anymore money. Surprise I then get an email to say sorry your leaving.......Don't sign up as it a nightmare trying to cancel!”

Posted 4 years ago

“total rip off. someone needs to sort this lot out.”

Posted 4 years ago

“supercardblack have taken another £19.95 out of my account when I have paid for and received goods plus £2.50 don't know what that was for. Not impressed.”

Posted 4 years ago

Supercard Black is rated 3.9 based on 67 reviews