Superbalist.com Reviews

1.5 Rating 223 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
They dont deliver all parcels and do returns same time, 4 different people will be coming around to your house as various times.
posted 1 year ago - Immelde
i always order on superbalist the service is amazing..they make shopping online easy even with the returns. im happy with the items i bought from them
posted 2 years ago - Nomusa
My return was cancelled and i was instructed that there is no returns and refunds on these items because they were used.
posted 2 years ago - Avith Sular
I ordered 3 items, one did not fit returned it only to be told they do not accept my return as the item was dirty! Send me pics but unfortunately I don’t have a magnifying glass to look for the dirty marks so couldn’t see them! Buyer beware! I escalated it 2x but you have no recourse for returns! Make sure you don’t want to return anything!! The yellow circle is supposed to show where the mark is?
posted 4 years ago - Anonymous
Returns process completely bad.
posted 5 years ago - Anonymous
Bought 2 items from superbalist. First 1 I received was the wrong size on price tag and garment label . Second item was a bag that I received in a damaged condition. Still waiting on when the garment will be collected. Clearly nobody checks items at their warehouse before it gets delivered to customers. I’ve made phone calls and sent emails but nobody can tell me when my sweatshirt will be collected. I didn’t order the wrong size, the wrong size was sent to me but I have to wait on them for a refund. Totally unacceptable. Worst service when it comes to returns
posted 5 years ago - Anonymous