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Superbuys Online Reviews

1.8 Rating 6 Reviews
17 %
of reviewers recommend Superbuys Online
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Anonymous
Anonymous  // 01/01/2019
Never received my item and can’t get through to the store to find out what happened.
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Posted 10 months ago
Dont waste your money buying from this company cheap nasty chinese products that just fall apart and you get nothing back when you message them (SCAM BUSINESS)
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Posted 1 year ago
Communication poor No acknowledgment of order in fact no contact at all Had to cancel order
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Posted 2 years ago
Ordered a long fluffy hot water bottle from Superbuys on Ebay, arrived within two days, couldn't be happier!
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Posted 4 years ago
The worst company I have ever dealt with on line through Amazon. The photo for my product did not match up to the actual item. I bought three of the item I wanted. Only opened one, found to be not what the photo showed. retuned all three items immediately and pursued a full refund. Not likely! I was charged £15.30 for postage. Then through a series of 16 emails and 6 phone calls using Amazon customer service and copying in the seller, eventually Amazon refunded my postage after I had sent numerous photographic evidence of Trade Description error on item. I have never ever experienced such bad customer service as from this seller. I began to question the intelligence of the person dealing with me as people I asked, freinds, family etc said it was a 'no brainer' and could clearly see what I was saying about the product.
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Posted 6 years ago
What they photo and describe on their website is NOTHING like what you receive. The item you think you are buying is quality, what you receive is a piece of inferior rubbish. Their packaging is also an absolute joke. When you return the item, you have to pay the postage yourself. Because you've told them you're returning it because it is not as advertised, you expect them to refund the postage cost back to you. No chance. Still flatly refusing after 3 calls to customer service. They honestly could not care less. False advertising lying criminals!
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Posted 7 years ago
Superbuys Online is rated 1.8 based on 6 reviews