“I had an excellent experience at Super Cheap Darwin store, thanks to Fern! I had initially bought the wrong wipes for my car and came back feeling frustrated and unsure about what I actually needed. Fern was incredibly patient and took the time to guide me through the right options. She not only helped me find the correct product but even assisted in getting them fitted properly. Her friendly attitude and top-notch customer service really stood out. Thanks again, Fern – you made the whole process easy and stress-free!”
“Store 7020 - Whanganui
Matthew was so helpful - knew his products and checked my car and gave me the right advice.
The first time, in a long time, that I have gone to a shop and received fantastic service. Shop attendants know how to sell a product but often dont have the knowledge about the product. Thank you Matthew”
“No vac pet fresheners are under half the asking price at Woolworths and coles.most products at Supercheap you can find elsewhere cheaper,I bought oil filter for $10 at super expensive it was $18 dollars don't get ripped off shop around I saved $50 compared to super cheap.$$$”
“Nick from the Deer Park store gave wonderful service. Very friendly, great knowledge of products in store and my two boys enjoyed a chat with Nick too. Thank you for the lollipops 😊”
“I went to super cheap in Armadale and I asked for help and the lady who worked there just walked straight past totally ignored me so I went auto barn instead better service and friendlier staff I won’t be going back there again this isn’t the first either”
“Awful online Service.
If you want to price match, go elsewhere.
You have to sit for 40 min, and if you close your tab, it starts all over again.
and when they come, and you don't respond in 1 minute (really 1 minute), they leave the chat.
There is no other way to communicate.”
“Most of the time you can't get help, you look for some one & when you see some one to approach, they just happen to walk in the other direction. If your lucky & do get some body they usually roll there eyes at you or have no idea what your talking about or just not interested in being there.
This is not just one store I'm talking about”
“Called for a parts stock check, they gave me exact part numbers to process an online order to pick up straight away and put the parts aside for me. This was a very easy, fast transaction.”
“Although the product I wanted wasn’t on special they explained to me their club card means I get a credit when there is a special on this product later in the month. They also reminded me I have 4 weeks to redeem the instire credit. Great service.”
