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Superdry Reviews

3.3 Rating 253 Reviews
B-
Happiness Grade
B-

Refund - Average

66.67%
Industry Average
I went to the Liverpool store to see if I could get a phone number for customer service as I had placed an order on line which I had not received was getting nowhere .I was dealt with by the deputy manager who I cannot praise enough, he was polite, friendly and arranged a refund for me straight away. Superdry should be proud of their Liverpool staff as everyone we spoke to went out of there way to help us
posted 4 years ago - Anonymous
Great to deal with fast delivery, just so happens this time had to send something back, fast process of refund.
posted 7 years ago - Jo
Item was too big but returned an online order to Newcastle store. Great customer service and quick refund arranged.
posted 8 years ago - Anonymous
I then received an email telling me they were out of stock and they apologised, refunded me and said I could keep the current shorts (and take them to a Superdry to get tag removed).
posted 8 years ago - David