“If I could give zero stars I would. Horrible experience. shopping was delivered , checked the sheet and it had the right information , took the bags inside and realized that it was the wrong order. Rang up straight away to let them know , wouldnt speak with me as I wasnt on the named account. It was my wife's name. Told them GDPR is not an issue as I have the other customers details and order number I just want to ask for collection and delivery of our order. Wouldn't deal with me told me to ring the store. I get it , mistakes happen , but the response or attitude from the helpline was a disgrace. Well done guys , you've just lost a customer , back to Tesco for us where at least they care about their customers. Eventually I got in contact with my wife and the order issue was resolved but wow such poor customer experience”
