surprice car rental Reviews

“ Shocking company - hired me a car with 4 illegal tyres. Employee at the desk told me they were fine. Customer service admitted the company was in the wrong and offered to refund the car hire. They can't even manage to get the money back into my account 60 days later. Avoid ”

“ If you book a car through Surprice, you're likely to be unpleasantly surprised. Stay away from this company. I booked a car and paid in advance. My flight to Burgas was delayed by two hours, and I informed them in advance. The car wasn’t there when I arrived. They canceled the reservation and refused to refund me. This is a scam. Be careful. I’ve reported it to my credit card company. ”

“ I already paid for the rental, and now they wanted an extra $300 for insurance I didn't need! After going back and forth, I demanded a refund and went to Enterprise, where we got great service. ”

“ We request a refund of €375. ”

“ Now I'm trying to get SurPrice to issue a refund. ”

“ I was given a faulty vehicle and am still fighting with their 'customer service' team for a refund, despite this being promised months ago. ”

“ Absolutely useless! Avoid at any cost! Canceled my booking because I turn up just over an hour late and I didn't notified them. Like everyone flying could call in midair for potential delays. The options presented were to pay additional 650, to rebook for next day or to pay 2000 deposit but only with credit card (which I don't have). I end up renting from another company and now fighting for refund. What a waste of time! ”

“ I fell victim to a crypto scam, but contacting harrylucy*977 @*gmail.*com made the refund process quick and easy. ”

“ Told refund of deposit would be made in 14 days as they needed to check there had been no tickets issued against the car while on hire. ”

“ I requested a refund of the incurred loss to no avail. ”