surprice car rental Reviews

“ 99/day which I refused because I can avoid toll to reach my destination, but then I accept it because they said they will refund the unused toll balance. ”

“ I would give this place zero stars if I could. Stay away. We booked on Travelocity and I read all of the fine print. We get there and they won’t take our full coverage car insurance. And they won’t give us a refund. Terrible. We just spent over an hour with Travelocity trying to get a refund. Wasted 2 hours of our trip trying to find another rental facility. ”

“ Hard to contact and wouldn't give any sort of reimbursement or refund for it. ”

“ I didn't receive a refund, even though I never took the car from them. ”

“ Do not use them . Hired a car in Mykonos and ten days after car returned still have no deposit refund . Stay away from them ”

“ I will be pursuing a formal complaint and expect a full investigation into this matter, along with a complete refund for the unacceptable treatment and breach of service. ”

“ Shocking company - hired me a car with 4 illegal tyres. Employee at the desk told me they were fine. Customer service admitted the company was in the wrong and offered to refund the car hire. They can't even manage to get the money back into my account 60 days later. Avoid ”

“ If you book a car through Surprice, you're likely to be unpleasantly surprised. Stay away from this company. I booked a car and paid in advance. My flight to Burgas was delayed by two hours, and I informed them in advance. The car wasn’t there when I arrived. They canceled the reservation and refused to refund me. This is a scam. Be careful. I’ve reported it to my credit card company. ”

“ I already paid for the rental, and now they wanted an extra $300 for insurance I didn't need! After going back and forth, I demanded a refund and went to Enterprise, where we got great service. ”

“ We request a refund of €375. ”