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surprice car rental Reviews

1.2 Rating 490 Reviews
4 %
of reviewers recommend surprice car rental

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surprice car rental 1 star review on 24th December 2024
Dan Ghiorghiu
surprice car rental 1 star review on 24th December 2024
Dan Ghiorghiu
surprice car rental 1 star review on 10th November 2024
Anonymous
surprice car rental 1 star review on 10th November 2024
Anonymous
surprice car rental 1 star review on 15th October 2024
Andreea
surprice car rental 1 star review on 13th October 2024
Anonymous
surprice car rental 1 star review on 31st August 2024
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
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Posted 2 weeks ago
No había la posibilidad de contratar un seguro a todo riesgo, así que nos cobraron 100€ de depósito que nunca nos devolvieron. Ellos mismos (tienen los coches localizados) se encargaron de robarnos un espejito del retrovisor (quién va a robar una pieza que cuesta 5 o 6€) y por eso se quedaron ese depósito. Una estafa en toda regla.
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Posted 2 weeks ago
Another case of failure to return the deposit. Paid a deposit of £1500. Returned the car on time no issues with the car and signed off as returned in good condition, right amount of fuel etc. Told refund of deposit would be made in 14 days as they needed to check there had been no tickets issued against the car while on hire. FYI they don’t need to hold the deposit because if there was a ticket they could give the driver’s details to the authorities and forward the ticket on. 21 days pass and no refund. Tried calling them multiple times but company refused to answer and cut me off. Eventually got through. Company accepted refund was due but that it takes 14 working days. When pointed out that wasn’t what they originally said and that in any case 14 business days had already passed they then claimed their admin staff had been on holiday and this had delayed payments by a week. Clearly a lie. Although the company trades as Surprice Car Rentals the deposits are paid to a different company. Looks like a scam set up. Have reported it to my credit card company.
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Posted 2 weeks ago
Stay away from these cowboys, they took deposit, never paid it back - now taking these idiots to court.
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Posted 2 weeks ago
Pick literally any other car company in florence. Surprice was super sketchy, the online price is inaccurate, the location did not match the address online, they're a long walk from all the other rentals, and we waited in line for hours despite having only 2 customers in front of us.
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Posted 2 weeks ago
No need to worry about how much you partner loves or care for you i was once doubting if my husband is cheating which i searche for an hacker on but i finally got their platform [WEBHACKERCONSULTANT @ GMAIL COM] was the hacker i contacted they got my husband phone hacked within few hours with less money thank God for that i promise to recommend to the world anyone who need same service should contact them on [WEBHACKERCONSULTANT @ GMAIL COM] they will surely help
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Posted 3 weeks ago
I Am Berengar Otto, I recently fell victim to a sophisticated crypto scam, losing a staggering 326k euros to fraudulent brokers. Devastated and feeling utterly helpless, I sought the assistance of Cyber Backers Consultants. From the very first interaction, their professionalism and expertise were evident. The team at Cyber Backers meticulously investigated the intricate web of deceit employed by the scammers. They patiently guided me through the legal and technical complexities of the case, providing clear and concise explanations at every step. Their unwavering dedication and tireless efforts were truly inspiring. Against all odds, Cyber Backers Consultants successfully navigated the legal labyrinth and recovered my hard-earned funds. Their unwavering commitment to their clients and their impressive track record in combating financial crimes instilled a renewed sense of trust and security in me. I wholeheartedly recommend Cyber Backers Consultants to anyone who has fallen victim to online financial fraud. Their exceptional services, combined with their compassionate and supportive approach, offer a beacon of hope for those seeking justice and reclaiming their rightful assets. write: cyberbackersconsultant @ gmail. com
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Posted 3 weeks ago
We were 1 minute late to call them to pick us up at the airport. Our car was already rented to someone else… they proposed a smaller car for a higher price… everyone who returned their rented car had to pay something extra… for ‘damage’ or something else… stay away from this company…
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Posted 4 weeks ago
I rented a car with Surprice Italy ( Naples ) road Expedia website. I paid partly the rents . I arrived late at their specific address on the date , they advised me that the car I rented is gone and forced me to rent a luxury car with a handsome upgrades rents instead. I left with nomothwr choices but to accept it as they left with the only car. Then they advised Expedia that I never show up and forfeited my deposit paid earlier. Stay Away from this Dishonest Car Rental company !
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Posted 4 weeks ago
The car was fine but rather than making a credit card hold for the deposit, as is usual, they charged the 1500gbp deposit to my card. Because I was using a euro denominated card I lost money due to my bank's exchange rate margins. This more than doubled the real cost of my rental. I requested a refund of the incurred loss to no avail. If you have a foreign credit card please make sure they only make a hold on your credit card for the deposit. They should not make a charge on your credit card.
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Posted 1 month ago
Do not use Surprice, especially Heathrow - absolute scam artists & horrible staff
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Posted 1 month ago
Do not rent a car from this company or any car rental company associated to them!!!! Be warned!!!! Fraudulent activity will be in your credit card. Be aware of the business name too - Tempest Rental (Stickney) Ltd Surprise Car Rental. Run for your life with this fraud company
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Posted 1 month ago
I hired a car for one day back in November. I am still waiting for my £500 deposit to be returned. Absolutely ridiculous! Barely any contact, they take ages to reply to emails. Save yourself aggrevation and book with another car hire company. Will never use again!!!!
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Posted 1 month ago
I arrived at Bergamo Airport to pick up my rental car, only to face an unhelpful and rude receptionist who arbitrarily refused my credit card. Despite meeting all the terms, I was denied service with no valid explanation, wasting my time and causing unnecessary frustration. Such experiences highlight the company’s lack of oversight and customer care.
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Posted 1 month ago
This was a horrible company to rent from. We arrived on Christmas week to find that they have our car away. They scheduled our pick up time for before our plane even took off from our 7 hour flight! Absolutely ridiculous that they refused to give us a refund! What a horrible company. I will never rent from them again!
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Posted 1 month ago
Employees were extremely rude and vague, place was sketchy, far from airport and scammed us; we bought a car and our flight was delayed so they cancelled it because it was past our 1 hour reservation time. Wouldn't give us our refund and turned away everyone else who had reservations.
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Posted 1 month ago
I rented a car from Cluj location . They gave me a car with 210000 km with a lot of scratches , bumps and dents . At the inspection , when I took the car , they put notes and I took many pictures . Also they blocked on my card a deposit of 1800 euros . They asked me to wash the car before I return it , what I did . They came with a flash lite and checked the car and they showed me a mark under the rear bumper and something on one of the mirror , very hard to see, almost not visible . I’m sure that the car was like this and already had tens of big scratches , bumps and dents, chips on the windshield and wheel covers and was almost impossible to count and record all of these . They charged me almost 500 euros for that . The whole process of renting this car was a joke . I was waiting for them when I took and when gave them back the car . I took an insurance from a third party company but they insisted to take there insurance ( 180 euro for 5 days ) and I refused . The marks I was charged were very minor , almost not visible. I’m sure that I’m not the first victim of this company . This is really a theft and is hard to refuse to pay when you have a deposit charged on your credit card of 1800 euros. Shame to Surprice Cluj România and I’ll try to inform and prevent people renting from this company how much is possible .
surprice car rental 1 star review on 24th December 2024 surprice car rental 1 star review on 24th December 2024
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Posted 1 month ago
Very rude people's....advertising top grade cars and tray to rent low grade cars. VERY RUDE PEOPLE'S NOT RECOMMENDED THIS PLACE AT ALL....STAY AWY FROM
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Posted 1 month ago
Surprise car rental it’s the most badest place to rent a car , I went to pick up a car at one in Fort Lauderdale by the airport area the guy want me to use my personal car insurance and $500 deposit , afte that they decided to don’t give me the car may car not available then they keep my money at no refund the are a gang organized to rod people money. To your next experience don’t go there if you don’t want bad experience in your life.
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Posted 1 month ago
Fraud!!! Scammers
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Posted 1 month ago
surprice car rental is rated 1.2 based on 490 reviews