Swimwear Galore Reviews

Name: Swimwear Galore
Address: 6 Kingston Town Close, ,, 6 Kingston Town Close, ,, Oakleigh
Rating: 4.79

4.8 Rating 4,613 Reviews

95 %

of reviewers recommend Swimwear Galore

4.8

Based on 4,613 reviews

Shipping & Delivery
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

8574 0222

Email:

enquiries@swimweargalore.com.au

Location:

6 Kingston Town Close, ,,
6 Kingston Town Close, ,
Oakleigh
3166

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Swimwear Galore 1 star review on 28th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We just built a house with a pool. I'm not Elle McPherson, so I was excited to find swimwear that I thought I would feel comfortable in. When I purchased online thought that bottoms were part of the price paid. To my surprise, I received a top and NO bottom. I wanted to wear over the holidays but was deflated with what I received for $80+. I emailed your company to query my order and was told that I only ordered the top part. Sad but true = I'll need to be more careful next time.”

Helpful Report

Posted 2 years ago

Hi Jane, we're so sorry to hear that your shopping experience with us has been frustrating, as we understand that swimwear shopping can be tricky at the best of times. We do try our best to be as clear as possible in our product names and descriptions that tankini tops do come as a separate, as many of our customers like to choose their own pant to match. But we thank you for bringing this to our attention! xx

Posted 2 years ago

“Not true to size. Quality good but bottom too big and top too small for a regular Au size 12”

Helpful Report

Posted 2 years ago

Hi Felicia, we're sorry to hear that the fit wasn't quite right! Although we do offer free returns and exchanges if you'd like to find a better fit! You can find out more here: https://www.swimweargalore.com.au/returns xx

Posted 2 years ago

“I was sent the incorrect item.”

Helpful Report

Posted 2 years ago

Hi Lynne, we are so sorry to hear that something went awry with your order! Could you please email us at enquiries@swimweargalore.com.au with what you were sent instead so that we can rectify this for you asap!

Posted 2 years ago

“I received the hat crushed. Due to being packed with a larger item. Overpriced for what it is regardless. I Emailed photos & requested a replacement or refund, as it was a Gift. No response. Yet receive an email to ‘rate’ Swimwear Galore. Will not buy here again.”

Helpful Report

Posted 2 years ago

We're so sorry to hear that your hat was damaged in the post. We totally understand your frustration! We did reply to your email on the 13th of December. We recommend checking your junk folder as emails can sometimes go to this folder. If you would like to discuss anything feel free to contact us on 03 8574 0222 or at https://www.swimweargalore.com.au/contact-us

Posted 2 years ago

“I never received my swimwear”

Helpful Report

Posted 2 years ago

“Was very disappointed with my purchase very poor quality material and I would not buy one size fits all as I had to run the kaftans in wont be buying from this site again or recommending it”

Helpful Report

Posted 2 years ago

Thanks so much for your valuable feedback Deidre! We're sorry to hear that you're concerned about the fabrication of this Kaftan. Sorry to hear that the fit wasn't quite right but hope that our returns process was still easy and efficient for you xx

Posted 2 years ago

“The security gadget was attached to the shorts which has rendered them useless. Money in the bin.”

Helpful Report

Posted 2 years ago

I am so incredibly sorry that our dispatch team have left a security tag on your item. This of course should not happen and will be addressed accordingly. We have sent you an email in regards to how we can rectify this issue.

Posted 2 years ago

“I ordered a swimsuit which was $200 and it was sent to the wrong address. I have had to pay for it.”

Helpful Report

Posted 2 years ago

“The bathing came and did not fit. Their sizing is way off. Then when I tried to return it I had to pay almost $70 to mail it back to wherever it came from. Do not buy from them!!!”

Helpful Report

Posted 2 years ago

Hi Patricia, we do accept returns however for orders made outside of Australia the cost of return shipping is at the customer's own expense. We have no control over the cost of international shipping. Every courier company will have different shipping charges and shopping around can make a big difference. Here is the link to the full terms and conditions of returns https://www.swimweargalore.com.au/returns

Posted 2 years ago

“Hi I have not received a refund although I've sent back the swimware. Still waiting... Thank you”

Helpful Report

Posted 3 years ago

Hi Larisa, I have checked on your return. We have not received your return as of yet. Once we receive your return it will be processed within 3-5 business days. Please contact us here if you have any further questions: https://www.swimweargalore.com.au/contact-us xx

Posted 3 years ago

“Fabric very flimsy, thought it would be towel like quality considering it’s for children, instead fabric is rough hard and fibres very very short”

Helpful Report

Posted 3 years ago

Thanks so much for your valuable feedback! We're sorry to hear that you're concerned about the fabrication. We totally understand your frustration, although we do offer free returns and exchanges for products you are not 100% happy with. So that if something isn't quite right you can simply exchange it for something else with nothing lost! Please feel free to read more on our returns policy here: https://www.swimweargalore.com.au/returns xx

Posted 3 years ago

“Not received items yet”

Helpful Report

Posted 3 years ago

Hi Shinu, Please refer to our emails to you over the past few weeks. Until you have completed the international customs forms the courier company is unable to deliver your parcel. If you require further clarification on the process please contact us here: https://www.swimweargalore.com.au/contact-us xx

Posted 3 years ago

“They actually make decisions for customers What they should have And not what you hey want”

Helpful Report

Posted 3 years ago

Thank you for your feedback Georgia, which is extremely important to us. I’m sorry to hear that you had a disappointing experience. This kind of feedback is extremely valuable to us, and we thank you for taking the time to bring it to our attention.

Posted 3 years ago

“Unfortunately, the wrong address was put on the parcel and it still hasn't arrived.”

Helpful Report

Posted 3 years ago

Hi Gabrielle - we're so sorry to hear that your parcel has not arrived yet. We will email you directly so that we can get to the bottom of why it has not arrived yet.

Posted 3 years ago

“Poor cheap material Chaffing Not very flexible Looks pretty though 🙄”

Helpful Report

Posted 3 years ago

Thank you for your feedback, which is extremely important to us. I’m sorry to hear that you are disappointed with the fabric of your purchase. We totally understand your frustration, although we do offer free returns and exchanges for this reason. So that if something isn't quite right you can simply exchange it for something else with nothing lost! Please feel free to read more on our returns policy here: https://www.swimweargalore.com.au/returns xx

Posted 3 years ago

“Sizes are so small.Not representative of a size 20 top or a size 18 bottom”

Helpful Report

Posted 3 years ago

We're so sorry to hear that the sizes were not quite right! We totally understand your frustration, although we do offer free returns and exchanges for this reason. So that if something isn't quite right you can simply exchange it for another size or style! Please feel free to read more on our returns policy here: https://www.swimweargalore.com.au/returns xx

Posted 3 years ago

“This review isnt about the online purchase it is a purchase i made in store. I find it wrong how you can charge $30 more for larger sizes in the towel robes. I purchased a new towel robe from your mornington store. The staff were amazing. My other towel robe is a 2xl and it fits but because i wanted a zip up one i had to get a 4xl. The price difference between a 3xl and the 4xl is $30. I had no choice but to get the 4xl and pay the extra but how do u justify a $30 increase when the sizes are not even done in proper sizes. As bigger people we felt discriminated against, for a company that says they are swimwear for every body it just doesnt sit right. In the last month i have spent close to $400 with your company but after the last purchase i will not be buying anything else. In this day and age that bigger increase for a larger size isnt fair.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, which is extremely important to us. I’m sorry to hear that you had a disappointing experience shopping with us. Please accept my sincerest apologies for any disappointment this has caused you. This is not the customer experience that we want our customers to enjoy in our stores and I can completely understand your frustration We stock toweling robes in a variety of sizes starting in toddlers sizes and going up from there. Price brackets for these robes do increase through the kids and into adult sizes. Our suppliers charge us different amounts depending on the product size bracket and this is passed on through sale price. I would like to assure you that I have escalated your formal complaint to our management team so that they can address and follow this up internally in accordance with our policies. This kind of feedback is extremely valuable to us, and we thank you for taking the time to give us this feedback.

Posted 3 years ago

“Swimcap looks pretty but does not keep your hair dry. It is more for looks than anything.”

Helpful Report

Posted 3 years ago

Hi Judith - we're so sorry to hear that you are not 100% happy with your new swim cap. Unfortunately, this design is better suited for leisure activities, but we'd love to help you find a swim cap more suitable for hydrotherapy! Please contact us here: https://www.swimweargalore.com.au/contact-us xx

Posted 3 years ago

“The stitching is terrible …. Very unhappy”

Helpful Report

Posted 3 years ago

Hi Michelle, we are so sorry to hear that there was an issue with the stitching of your product! Of course, this is not the quality we represent at Swimwear Galore, and would love to rectify this for you. Could you please contact us at enquiries@swimweargalore.com.au with some images of the product. Alternatively, we do offer free returns and exchanges as well - so you can return the product for a full refund xx

Posted 3 years ago

“Still waiting to receive item which was order on 11/2/22, frustrated!”

Helpful Report

Posted 3 years ago

We're so sorry to hear that you haven't received your order yet! We understand how frustrating this is and encourage you to contact Australia Post directly. Please contact us at enquiries@swimweargalore.com.au if you need your tracking number resent to you xx

Posted 3 years ago

Swimwear Galore is rated 4.8 based on 4,613 reviews