Swimwear Galore Reviews

Name: Swimwear Galore
Address: 6 Kingston Town Close, ,, 6 Kingston Town Close, ,, Oakleigh
Rating: 4.79

4.8 Rating 4,607 Reviews

95 %

of reviewers recommend Swimwear Galore

4.8

Based on 4,607 reviews


Shipping & Delivery
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

8574 0222

Email:

enquiries@swimweargalore.com.au

Location:

6 Kingston Town Close, ,,
6 Kingston Town Close, ,
Oakleigh
3166

Write Your review

Tell us how Swimwear Galore made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swimwear Galore 5 star review on 1st April 2024

Louise

Swimwear Galore 5 star review on 23rd June 2023

Jill

Swimwear Galore 5 star review on 16th May 2023

Zack

Swimwear Galore 5 star review on 30th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a bit dissapointed as the ad looked as though the materail was light anf airy. In real life its a bit stiff and heavy.”

Helpful Report

Posted 1 month ago

Hi Geraldine, I am so sorry you are disappointed with your purchased item. You are more than welcome to return it to us for an exchange, credit or refund. We really appreciate you reaching out to us with valuable feedback, it will be passed onto our manufacturer. Please do not hesitate to contact us if we can assist you with this further. Looking forward to your shopping with us again soon xx

Posted 1 month ago

“My daughter likes these and we've ended up keeping them but the colour shown in the images on the website is very inaccurate. They are a light emerald green and not the deep forest green shown in the photos. Staff in store were lovely to deal with though.”

Helpful Report

Posted 1 month ago

I am so sorry your item was different to the image on our website. We really appreciate you reaching out to us to let us know of the issue. The image has now been updated to correctly represent the product. Thank you so much for shopping with us, we look forward to seeing you in-store or online again soon :) xx

Posted 1 month ago

“I purchased what was supposed to be a mastectomy swimsuit. Please in future do not think that because swimmers have pockets that it can be classed as a mastectomy swim suit. Purchasing swimwear after a mastectomy is already difficult enough. The swimmer I purchased do not hold prosthesis at all and now I have to go to the hassle of returning them and waiting for a refund. Very disappointing and frustrating.”

Helpful Report

Posted 2 months ago

Hi Jenny, Thank you so much for your feedback, it is so important to receive. We will be looking into this design and its suitability for mastectomy prosthetics. You are more than welcome to return this to us for an exchange or refund. Should you have any questions please contact us at enquiries@swimweargalore.com.au We apologise you have had a frustrating experience. Please do not hesitate to contact us.

Posted 2 months ago

“I bought a swimsuit for my daughter. It did not suit her, so I returned it. You have received the returned item, but I still haven't got the refund.”

Helpful Report

Posted 2 months ago

Great News! We have checked your return and it has been refunded for you this morning!

Posted 2 months ago

“Service was good product just not right. All wrong. Didn’t match description made.”

Helpful Report

Posted 2 months ago

Sorry to hear that the style wasn't quite right. We hope that you found our returns service easy to use.

Posted 2 months ago

“I was disappointed with the answer I was given when ringing your online phone number”

Helpful Report

Posted 3 months ago

Thank you for your feedback, which is extremely important to us. I’m sorry to hear that you had a disappointing experience shopping with us. This kind of feedback is extremely valuable to us, and we thank you for taking the time to bring it to our attention.

Posted 3 months ago

“One costume great, another faulty”

Helpful Report

Posted 3 months ago

We're so sorry to hear that you received a swimsuit with a fault. We totally understand your frustration! If something isn't quite right we encourage you to return the product a faulty assessment. Below are the details on how to return it to us. https://help.swimweargalore.com.au/en-US/my-item-is-faulty-what-do-i-do-252881

Posted 3 months ago

“Items ok, if they fit. Beware that exchange items still fall under the original purchase date and if that doesn’t fit then you have no choice but to exchange again or get a voucher. Very annoyed as I would have returned item and repurchased so it would have new purchase date.”

Helpful Report

Posted 4 months ago

Thanks so much for your valuable feedback.

Posted 4 months ago

“Staff members were helpful and polite during a very busy time which was acceptable .”

Helpful Report

Posted 4 months ago

Thanks so much for your valuable feedback Jodie.

Posted 4 months ago

“Online service is fine, not so much when you go into store to exchange ( even after calling to confirm this was ok).”

Helpful Report

Posted 5 months ago

I am so incredibly sorry that you had an unpleasant shopping experience instore. This is most definitely not the standards we hold ourselves to, nor the customer service we would expect from our teams. Please accept my sincerest apologies for any inconvenience this has caused you. We are always trying to better the customer shopping experience and would love to hear more about your experience. If you would like to discuss this further we do encourage you to contact our customer service team on (03)8574 0222.

Posted 5 months ago

“+Unfortunately, the sizing was wrong for my grand daughter.”

Helpful Report

Posted 5 months ago

Thanks for the feedback! We're sorry to hear that the fit wasn't quite right but hope that our returns process was still easy and efficient for you.

Posted 5 months ago

“Ordering online was good. Sizes of the togs are not so good. Preferred a size 6 for my daughter, her current size in everything else including other togs and these ones were at least two sizes too small.”

Helpful Report

Posted 5 months ago

Thanks for the feedback Sheree! We're sorry to hear that the fit wasn't quite right but hope that our returns process was still easy and efficient for you.

Posted 5 months ago

“Good service- was quick to deliver.”

Helpful Report

Posted 5 months ago

We are so glad to hear that your order arrived so promptly!!

Posted 5 months ago

“I love your bathers but I am a larger woman and like to buy the bathers that have a dress like appearance. However, last year and this year I have been going to hydrotherapy as I have a spinal injury and the bathers that I bought were Jet Black and now have gone brown and have stretched where the skirt is down to my knees. They were not cheap bathers. I took them back to Swimwear Galore as the 2nd black bathers I bought turned brown and stretched after a couple of using . However, for them to say bad luck they are not Chlorine proof. I was so disappointed! As I don’t have the money to throw away on bathers . Over the years I have bought many bathers from Swim Galore for my family and have been happy. What I can’t understand is most people I would assume would use their bathers for swimming in a pool! So why wouldn’t they be chlorine proof! I know the bathers I bought other woman from the hydro pool went and bought them after seeing my pair as they loved the style but theirs have done the same ! Disappointing. Plus, I hand wash my in cold water with a gentle soap, so I know it’s not a washing machine ruining them. I hope the pairs I have bought recent, I will have better luck.”

Helpful Report

Posted 6 months ago

Thank you very much for your feedback. We are sorry to hear that you have been disappointed with your recent purchases from our store. We are more than happy to assist you again in purchasing swimwear that is better suited to hydro pools that are chlorine resistant. We have many styles available that we believe would be well suited for you swimwear needs. Please feel free to contact our customer service team who would be happy to assist to.

Posted 6 months ago

“The one piece I bought was lovely - except that the elastic in the legs is not tight enough. Will probably have to get it fixed by a dressmaker otherwise I’d be worried about it handling a surf swim.”

Helpful Report

Posted 7 months ago

Thanks for the feedback! We're sorry to hear that the fit wasn't quite right for you. If you have not yet worn this swimsuit you are more than welcome to return it to us for an exchange or refund. Please feel free to contact us so that we can help to find something more suitable! https://www.swimweargalore.com.au/contact-us

Posted 7 months ago

“I don't like the way you finish the top part of the one peace bathers. Very uncomfortable and not a perfect fitting.”

Helpful Report

Posted 7 months ago

Thanks for the feedback on this style! Sorry to hear this style wasn't quite right for you. We hope that you found our free returns service easy and practical to use! If you require any assistance in finding a more suitable style please do not hesitate to contact us xx

Posted 7 months ago

“I purchased a rashie online which did not fit, so I took it to Fitzroy store. We chose another rashie but that particular store did not have the size so then I had to reorder online and pay for postage. Most retailers will send you the product free of charge if the particular store you are in does not have your size. Customer service. Swimwear Galore should do this. It made my purchasing experience a negative.”

Helpful Report

Posted 8 months ago

Thank you for your feedback, which is extremely important to us. I’m sorry to hear that you had a disappointing experience shopping instore with us. This kind of feedback is extremely valuable to us, and we thank you for taking the time to bring it to our attention.

Posted 8 months ago

“Still waiting to hear back from you.”

Helpful Report

Posted 8 months ago

We are so sorry we are unable to locate any correspondence from you. We have sent you a private message :)

Posted 8 months ago

“Quality seems to be good, but they sent me the incorrect Size :(”

Helpful Report

Posted 8 months ago

We're so sorry to hear that you received an incorrect size! We totally understand your frustration, although we do offer free returns and exchanges if the size isn't quite right. Please feel free to contact our customer service team if you have any questions xx

Posted 8 months ago

“Bought a kids deck coat. The stitching on the zipper came loose and undone in 1 wear Waiting for an outcome , hopefully a replacement”

Helpful Report

Posted 8 months ago

Thank you for your feedback, which is extremely important to us. I’m sorry to hear that you received a product with a fault. Our customer service team will contact you once the fault assessment has been completed. Please reach out to us if you have any questions in the meantime.

Posted 8 months ago

Swimwear Galore is rated 4.8 based on 4,607 reviews