Swimwear Galore Reviews

Name: Swimwear Galore
Address: 6 Kingston Town Close, ,, 6 Kingston Town Close, ,, Oakleigh
Rating: 4.79

4.8 Rating 4,613 Reviews

95 %

of reviewers recommend Swimwear Galore

4.8

Based on 4,613 reviews

Shipping & Delivery
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

8574 0222

Email:

enquiries@swimweargalore.com.au

Location:

6 Kingston Town Close, ,,
6 Kingston Town Close, ,
Oakleigh
3166

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Swimwear Galore 1 star review on 28th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service at Greensbourgh store is terrible every time I go to that store you are never made welcome”

Helpful Report

Posted 1 year ago

I am so incredibly sorry that you had an unpleasant shopping experience in our Greensborough store. This is most definitely not the standards we hold ourselves to, nor the customer service we would expect from our teams. Please accept my sincerest apologies for any inconvenience this has caused you. We are always trying to better the customer shopping experience and would love to hear more about your experience. If you would like to discuss this further we do encourage you to contact our customer service team on (03)8574 0222.

Posted 1 year ago

“Both pairs of swimmers I ordered in an 18. One pair was two sizes too small and the other too big. Very disappointed with the sizing. I took my measurements and ordered the appropriate size.”

Helpful Report

Posted 1 year ago

Thanks for the feedback Mandy! We're sorry to hear that the fit wasn't quite right but hope that our returns process was still easy and efficient for you xx

Posted 1 year ago

“Good array of stock. However prices are ridiculous especially for young kids wear which they will grow out of quickly.”

Helpful Report

Posted 1 year ago

Thanks so much for your valuable feedback. I am glad to hear that you like our large array of styles on offer. All of our priced are RRP prices and the same as individual brands pricing. If you are not happy with your order you are more than welcome to return your order for a full refund. Return details can be found at the link below https://help.swimweargalore.com.au/en-US/articles/returns-72604

Posted 1 year ago

“Bought a hooded towel for my toddler. Very thin towel material, Would’ve hoped for a better quality towel considering the price tag.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, which is extremely important to us. If you are not 100% satisfied with your purchase you are more than welcome to return your unworn purchase to us for an exchange or refund. Below is a link with information on how to return your order. Please reach out if we can assist any further. https://help.swimweargalore.com.au/en-US/how-do-i-return-my-order-246051

Posted 1 year ago

“I love the bathers I got. However, after two days wearing then the colour has faded! So disappointing!”

Helpful Report

Posted 1 year ago

Thank you for your valuable feedback. This can occur when a non-chlorine resistant item is worn in a chlorinated environment. If swimming in chlorine, please select swimwear that is made from 100% Polyester as this fabric is 100% chlorine resistant xx

Posted 1 year ago

“I recently returned a pair of bathers to be replaced by a smaller sizeof the same bathers.I am still waiting for the replacement before I decide to purchase another pair.The first pair I ordered on line I got within 48 hours .It's now 10 days since I posted the return pair.I would like this attended to please. Marise Mcowan”

Helpful Report

Posted 2 years ago

Thank you for your valuable feedback! Your request has been actioned. If you have any questions in regards to the status of your order/s you can reach us via enquiries@swimweargalore.com.au and we will be happy to assist you.

Posted 1 year ago

“My swimwear was dirty had make-up on it”

Helpful Report

Posted 2 years ago

We are very sorry to hear your swimwear arrived with make up on it, we have sent you an email in regards to this xxx

Posted 1 year ago

“Bathers were of wonderful quality. Unfortunately the fit was not the best and went into Mentone to swap. Unfortunately there was no assistance in store, after walking around for 1/2 hr, took items into the change room, with no assistance offered for sizing. Took the refund and went to Michelle’s in Mornington where service and assistance was provided and several pairs of bathers were purchased.”

Helpful Report

Posted 2 years ago

Thank you for your valuable feedback. I sincerely apologise you were not given any customer service in our Mentone store, please know we will address this accordingly xxx

Posted 2 years ago

“great swimwear and the return was in store and easy. thank you.”

Helpful Report

Posted 2 years ago

Woohoo! Thanks for the kind review. We are so glad you've found something that you love and that you found our returns process was simple and easy to use xx

Posted 2 years ago

“The website needs to be updated to include more photos about products.”

Helpful Report

Posted 2 years ago

Thank you for your valuable feedback xx

Posted 2 years ago

“Great service and fast delivery”

Helpful Report

Posted 2 years ago

WOOHOO! We are so pleased your order arrived quickly and are happy with our service xx

Posted 2 years ago

“Item returned as too big. Email from PO confirming delivered back to you on 5th, no refund as yet”

Helpful Report

Posted 2 years ago

Thank you for your feedback. Our team endeavours to process all refunds 1-3 business days after we receive the parcel. We apologise if this time frame was not met on this occasion xxx

Posted 2 years ago

“Delivery really good However one of the bra pads was missing but I didn't discover that til I had worn it in the pool so can't do anything about that EvEryone loved the swimsuit so will have to wear it til it Wears out Thank you”

Helpful Report

Posted 2 years ago

Hi Susan, I am very sorry you received your order and one of the breast pads were missing! I have sent you an email in regards to this - we will post a replacement pad out to you via express post. So glad to hear everyone loved the swimsuit xxx

Posted 2 years ago

“Quick delivery”

Helpful Report

Posted 2 years ago

Woohoo! We are so happy your order arrived really quickly xx

Posted 2 years ago

“Unfortunately neither swimsuits fitted properly and sizes were small, I have a long torso”

Helpful Report

Posted 2 years ago

Hi Karen, we're so sorry to hear that your swimwear didn't fit quite right. If you'd like us to help you find something more suitable, we'd love to help! Please email us at enquiries@swimweargalore.com.au

Posted 2 years ago

“I am unable to review at this stage as I am awaiting communication regarding my return. I was very happy with the service on my purchase and the process for easy return and swap for another size however have not heard further regarding the issuing of the alternative size piece. i sent a follow-up email yesterday. many thanks for the opportunity to review - i will be more than happy to review the product and customer service once i hsve received. regards katie”

Helpful Report

Posted 2 years ago

Hi Katie, thank you for your valuable feedback! Once your exchange has been received it will be processed within 3-5 business days. We hope you love your new swimwear once the new size arrives xx

Posted 2 years ago

“Quick dispatch, delivery 2 days after placing the order. Online sizing guide for shoes is incorrect though. As a result, the order I placed as a gift didn't fit my partner.”

Helpful Report

Posted 2 years ago

Thanks for your valuable feedback Richard. We have checked this sizing guide and it does seem to have the current information. Although, please note that this is US sizing. Although, of course, we'd be happy to return for an exchange or refund if you're not 100% happy with your purchase.

Posted 2 years ago

“The swimwear arrived promptly but the sizing was not as listed. The size is too small for the measurements listed”

Helpful Report

Posted 2 years ago

Oh no! We're so sorry to hear that the sizing wasn't quite right. We will be sure to look into this further and thank you for bringing to our attention. Although, if you would like to exchange or return your item, we do offer free and easy returns! You can find out more here: https://www.swimweargalore.com.au/returns xx

Posted 2 years ago

“A bit on the large size cup wise and I wasn’t convinced that the fastener would be easy to use but it was OK”

Helpful Report

Posted 2 years ago

Thanks for the feedback Sonia, we'll be sure to pass this on to Artesands xx

Posted 2 years ago

“It took quite a few days for the processing before the item was expressed posted but it was a busy time of year. Unfortunately, when the item arrived, there was only one strap and one strap was missing which was very disappointing as we were off overseas the next day so we had to make arrangements to collect the strap and we live an hour away.”

Helpful Report

Posted 2 years ago

Hi Kylie, we are so sorry to hear that your item arrived without a strap. When packing our orders, we aim to ensure that we check all items to ensure this does not happen. Unfortunately, this must have slipped though so we apologize greatly and will be sure to pass this important feedback on to our warehouse team. We hope you still loved your swimwear and this inconvenience didn't hinder your trip too greatly xx

Posted 2 years ago

Swimwear Galore is rated 4.8 based on 4,613 reviews