Swimwear Galore Reviews

Name: Swimwear Galore
Address: 6 Kingston Town Close, ,, 6 Kingston Town Close, ,, Oakleigh
Rating: 4.79

4.8 Rating 4,613 Reviews

95 %

of reviewers recommend Swimwear Galore

4.8

Based on 4,613 reviews

Shipping & Delivery
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

8574 0222

Email:

enquiries@swimweargalore.com.au

Location:

6 Kingston Town Close, ,,
6 Kingston Town Close, ,
Oakleigh
3166

Write Your review

Tell us how Swimwear Galore made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swimwear Galore 1 star review on 28th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website easy to use. Quick delivery. Huge range. Will order again.”

Helpful Report

Posted 2 years ago

Thanks for the great feedback! xx

Posted 2 years ago

“Returned as sadly was not a good fit”

Helpful Report

Posted 2 years ago

Aw we're sorry to hear that the fit wasn't quite right! If you need any further assistance finding the perfect swim fit for you we recommend either emailing us at enquiries@swimweargalore.com.au or booking a free stylist appointment here: https://www.swimweargalore.com.au/book-a-stylist

Posted 2 years ago

“Online service was great! Staff in Geelong store were awful! British lady incredibly rude and nasty, she slammed my item on the counter when I showed her a fault (hole in bathers) and asked if there was another one out the back. She snatched them off me and snapped no, then yelled out NEXT!! I left the store in shock. Young girl assisting was very lazy and not helping customers who were getting annoyed. Customer could see online that the bathers were in stock in the shop and she refused to look for them and just told her no they didn’t have them. Customer got annoyed and looked herself for 10min and found them. Would not recommend Geelong store”

Helpful Report

Posted 2 years ago

“Was happy with product it self fitted and delivery didn't take long ,but the straps that hook in back r faulty the clip wouldn't clip in so I'm going to have to take it some where to fix . I needed it for a holiday so couldn't return just had to wear one strap twisted until I could get fix .”

Helpful Report

Posted 2 years ago

Oh no! We're so sorry to hear about your faulty product. Could you please contact us at enquiries@swimweargalore.com.au so that we can try to resolve this for you!

Posted 2 years ago

“You sent me a 10% discount voucher which wasn’t recognised wheni tried to Apply it within 24 hours (email said it would expire in 2 weeks) - rather annoying Regards Suzanne Hickey”

Helpful Report

Posted 2 years ago

Hi Suzanne, thank you for your order! We can see that you've added in our 'Welcome $10 off code' at checkout and that this was successfully applied. Unfortunately, you are not able to add a second discount code onto an existing one, which is why the 10% did not apply. We are sorry for this inconvenience but hope you love your new swimwear! xx

Posted 2 years ago

“Very difficult to find particular Brands. Putting sizes together might work for some but when I wanted a particular brand everything was just too crowded. I finished making a purchase of 2 onepiece bathers, from a brand I had not heard of before, and as I suspected they did not fit well. I had tried the larger size on instore, which were too big, so I purchase the next size down. These were very 'ill fitting'. I will be bringing them back for a refund ( 14 Days I am told which I think unreasonable, surely 28 days or 30 days - you could go in line with many other retailers. i will shop elsewhere where i know I can shop by Brand name. I have worn Jantzen for many years and price is not an issue. Just being able to find it in your store would be a bonus. I also bought a Sundress which unfortunately for me was purchased 21 days, so I will have to keep. I would have bought in back on 'principle' given the issues with the bathers. Not sure who in our Marketing & Customer Services Depart thought it was a good idea to go with 14 Days refund. You can't even get a gift voucher after that time. For women who work a couple of jobs, which I do, and variety of days, returning items is not practical. I know you are open on weekends but that won't help anyone, me who works during that time along with other committments. Annette Parton 0438 521 223”

Helpful Report

Posted 2 years ago

Hi Annette, thank you for your valuable feedback that is deeply important to us. I'm so sorry to hear that you had a disappointing experience with returning an item in one of our stores, but unfortunately this is our store policy. Our returns policy for stores is the standard 14 days, as we believe that customers have a chance to try on swimwear in the change room, and this allows for 2 weeks of 'change of mind' purchases. However, for your online purchase we offer 60 days free returns as we understand you need time to try on and send back if not suitable.

Posted 2 years ago

“Prompt delivery and order over the phone excellent, however colour red - was closer to orange. The fit a little more snug than previous, could be much more snug to keep the water out.”

Helpful Report

Posted 2 years ago

Thanks for the great feedback Jill! We're sorry to hear that the colour wasn't quite right and will look into this discrepancy xx

Posted 2 years ago

“My daughter loved her bikini but after 3 wears the colour faded a great deal and lost the Electric Blue colour..very disappointing in how much I paid and this outcome.”

Helpful Report

Posted 2 years ago

Hi Diana-we're so sorry to hear that you are not 100% happy with the quality of this product. We totally understand your frustration and concerned about the fabrication. It definitely should not go see-through, but if by some chance it does, we encourage you to contact us here: https://www.swimweargalore.com.au/contact-us as that is certainly not the quality we expect from this product xx

Posted 2 years ago

“Mm I’ve been a customer for awhile but this last lot of things I feel were quite cheap looking and not that well made”

Helpful Report

Posted 2 years ago

We're so sorry to hear that you didn't love the quality of this product! We totally understand your frustration, we do offer free returns and exchanges so that if something isn't quite right you can simply exchange it for something else with nothing lost! Please feel free to read more on our returns policy here: https://www.swimweargalore.com.au/returns xx

Posted 2 years ago

“Great store, the rashie we bought seems small for a girls size 12”

Helpful Report

Posted 2 years ago

Thanks so much for your valuable feedback - Every brand and style will have a slightly different fit and sizing. We're sorry to hear that the fit wasn't quite right but hope that our returns process was still easy and efficient for you xx

Posted 2 years ago

“I ordered swimmers for my grandsons in their names and address, they were sent in my name to their address. I paid separate postage for each of their ordersVery disappointed”

Helpful Report

Posted 2 years ago

Thanks so much for your valuable feedback - we'll be sure to pass this on to our team xx

Posted 2 years ago

“Sizing seems very small : have returned the bikini for a larger size, still waiting on the replacement costume to be delivwred”

Helpful Report

Posted 2 years ago

Thanks so much for your valuable feedback in regards to sizing Dianne! I hope the replacement fist you well xxx

Posted 2 years ago

“Glad that there are free returns.”

Helpful Report

Posted 2 years ago

Thank you for your review xx

Posted 2 years ago

“Good site Easy to use However they never have enough stock for larger breasted women eg Fantasie or Freya brand. Online sizes disappeared very quickly and staff in store couldn’t order any more. Quick delivery.”

Helpful Report

Posted 2 years ago

Thank you for your review Debbie, we are glad you found our site easy to use. We sincerely apologise that you find it hard to get your hands on a size that is suitable for you, we will pass on your feedback to our buying team in regards to the sizing issues xx

Posted 2 years ago

“I bought a Gift Card for a friend. She seemed pleased.”

Helpful Report

Posted 2 years ago

Thank you for your review! We are so happy your friend was pleased with the gift card xx

Posted 2 years ago

“I was very disappointed when I ordered a second pair Poolproof swimwear online that the polyester material has changed to a very flimsy see through material I drove to Fitzroy store for a refund I had a further look on the rack of Poolproof bathers, it was very overwhelming to find anything on the rack,messy either very small or very large,received my refund and left.I have since ordered the same design Poolproof because the material is strong, not sheer”

Helpful Report

Posted 2 years ago

Thanks so much for your valuable feedback - we'll be sure to pass this on to our team xx

Posted 2 years ago

“I returned my purchase and asked for the same swimwear only a size 16 Still waiting to hear from you”

Helpful Report

Posted 2 years ago

I have checked on your return for you,. We have not yet received your return parcel. Once we receive your returned parcel it will take us up to 3 business days to unpack and process your exchange. Once your return has been processed you will receive an email notification of this. Please contact us here if you have any further questions: https://www.swimweargalore.com.au/contact-us xx

Posted 2 years ago

“I’d give this more stars except for, what I think is a major flaw with its design, and that is the closure at the back. It’s THE hardest one I’ve ever used! I actually considered returning because I found it so frustrating, but loved all other aspects to it, so I’ve kept it. Suggest they change the clip closure to one that’s a little more user friendly.”

Helpful Report

Posted 2 years ago

We're so sorry to hear that you didn't love this design! We totally understand your frustration, although we do offer free returns and exchanges for this reason. So that if something isn't quite right you can simply exchange it for something else with nothing lost! Please feel free to read more on our returns policy here: https://www.swimweargalore.com.au/returns xx

Posted 2 years ago

“The way the item was packed was not appropriate as it got squashed in transit.”

Helpful Report

Posted 2 years ago

Thanks so much for your valuable feedbackMichelle! We're sorry to hear that your order was delivered to you crush from the post. We encourage you to contact us here: https://www.swimweargalore.com.au/contact-us as that is certainly not the quality we expect from this product xx

Posted 2 years ago

“it ok, just wish they had reviews regarding those fins i brought.”

Helpful Report

Posted 2 years ago

We're so sorry to hear that you didn't love these fins! We totally understand your frustration, although we do offer free returns and exchanges for this reason. So that if something isn't quite right you can simply exchange it for something else with nothing lost! Please feel free to read more on our returns policy here: https://www.swimweargalore.com.au/returns xx

Posted 2 years ago

Swimwear Galore is rated 4.8 based on 4,613 reviews