SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Questions

Metrics

4.9

Based on 1,064 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very easy to use and once set up provides fantastic way to link up customers and supplier. Flexible with lots of options. Customers love the out of hours reassuring message provided as an off the shelf message by Katie.”

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Posted 6 years ago

“Fantastic Service as always!”

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Posted 6 years ago

“quick, easy and helpful”

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Posted 6 years ago

“Happy Customer”

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Posted 6 years ago

“Extremely poor no assistance available at a weekend when we have a major issue to our business...”

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Posted 6 years ago

“Great customer support!”

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Posted 6 years ago

“So pleased with this company. The customer service is exceptional. Both today and yesterday, Zoe resolved my issues within minutes and was very courtesy and knowledgeable about the product.”

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Posted 6 years ago

“Good service, phone Quality is brilliant”

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Posted 6 years ago

“There were no barriers to get up and running. A real pleasure to use.”

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Posted 6 years ago

“Quite a fitting choice when I came on board with Switchboard. Very customer friendly and convenient. No need to worry about missing those very important calls. I am always in contact with my customers.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Easy to use, very helpful staff, available to give assistance and patient with non technical customers”

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Posted 6 years ago

“Hannah helped me find a solution on a small project I'm working on that no other business I contacted could - even our own telecoms people! Wouldn't hesitate in using them in the future.”

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Posted 6 years ago

“Calm and collective”

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Posted 6 years ago

“All my communication with SwitchboardFREE has been great. If I had a problem I felt they would do whatever they could to sort it.”

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Posted 6 years ago

“Try to overcharge customers, then disable your account when you pay”

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Posted 6 years ago

“Clear and concise communications with a professional undertone! Excellent service.”

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Posted 6 years ago

“Took a little bit of extra help to get going but Hannah was more than happy to do that and answered all our questions without hesitation. Early days but seems good so far.”

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Posted 6 years ago

“Hannah Welsh was a fantastic in helping me”

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Posted 6 years ago

“I have been searching for the best service for a business number and was recommended Switchboard Free. Though, I thought I would shop around. It appeared this was one of the cheapest, but I needed more info. I spoke to Hannah on the online chat and she answered all my questions for me. I then proceeded to choose my service and number and then Hannah called me to make sure everything was ok and assisted me even further! So far, it has been brilliant customer service, now, I wait for my calls! :)”

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Posted 6 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews