SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Questions

Metrics

4.9

Based on 1,064 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shame about paying for a premium number and getting calls from Lloyds Bank customers. Apart from that they seem to have all the bells and whistles in terms of features. In terms of customer service 5/5. I've dealt with 3 different advisors since becoming a customer. Cant fault it.”

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Posted 6 years ago

“Thank you, it was pleasure to talk to you this morning and get all my questions answered.”

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Posted 6 years ago

“Great support and customer help! Fantastic service.”

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Posted 6 years ago

“Very quick to answer my call and resolve my query.”

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Posted 6 years ago

“Brilliant service and customer relations. I think the service they provide is an asset to any business.”

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Posted 6 years ago

“Very good company. Fantastic customer service. I have used them for years and recommend them to all my clients.”

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Posted 6 years ago

“Efficient and friendly service. Onboarding was a great experience as Hannah from SBF called to make sure everything was up and running and if we needed any further assistance.”

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Posted 6 years ago

“really helpful answered my questions quickly and guided me through the process so that i understood”

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Posted 6 years ago

“Great Service”

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Posted 6 years ago

“Terrific service and easy to setup our numbers and our outbound extensions. Katie McSweeney has helped us twice -- we very much appreciate it!”

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Posted 6 years ago

“I have been impressed with the features, and diligence shown by the customer services rep Hannah Walsh in resolving my questions.”

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Posted 6 years ago

“My company has used this service now almost since the very beginning. We started out with an NGN number, but this soon become less popular, partly as you are always charged for those. So we moved to a local number, and after a few years, our own town become available. So we opted for a number with our company within it. This company has always been very helpful to us. Fixed issues, made changes, and when something needs doing, like us, they have livechat. So never far away. There are other companies like this out there, but we recommend this one. Better value. Simple system, and we even get voicemails through email and app when we get one. Shout out to Hannah. Thanks so much.”

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Posted 6 years ago

“Quick and easy to use! Great customer service and help from all members of staff so far into the contract!”

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Posted 6 years ago

“It is worth giving switchboard free a call because they found a telephone answering solution for my business that I had not even thought about. Very nice to speak to them.”

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Posted 6 years ago

“Excellent service, great support.”

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Posted 6 years ago

“Great service. Set up our VOIP phones today for making outbound calls with Our SwitchboardFree numbers. Very easy to do, good value for money.”

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Posted 6 years ago

“Just bought SwitchFree and very easy to set up but even more awesome was the call from customer services to help me understand how it works and set up completely. Looking forward to using and exploring it's uses even more.”

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Posted 6 years ago

“The best customer service I've had in a long time. Thank you for a great experience! Already recommended a few friends ;-D”

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Posted 6 years ago

“Very friendly and helpful”

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Posted 6 years ago

“Katie is an absolute star! I have not had a customer service experience like this one in YEARS! She was extremely professional, helpful, knowledgable, friendly and a genuinely good person. Katie understood my needs and helped me setup my account from start to finish quickly and easily. The SwitchboardFREE service is easy to navigate and manage and does exactly what it is supposed to do. Extremely happy with my purchase. Thanks for everything! A++”

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Posted 6 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews