Table Tennis 365 Reviews

Name: Table Tennis 365
Address: Dene Hollow, Spencers Place, Horsham, West Sussex
Rating: 4.95

5.0 Rating 121 Reviews

99 %

of reviewers recommend Table Tennis 365

5.0

Based on 121 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Table Tennis 365:

Table Tennis 365 has been a trusted brand within the UK table tennis community for over a decade. Whatever your requirements you can be sure that you will get the highest level of service from us. Our team are experts in their field and best of all table tennis players, just like you. Table Tennis is our business, it is all we do.

Visit Website

Phone:

0800 368 8037

Email:

sales@tabletennis365.com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My family and I are very impressed by Table Tennis 365. They are friendly, knowledgable and one of those companies that seem keen to grow by building a base of repeat customers by providing excellent service. We felt as though nothing was too much trouble for the team at Table Tennis 365 and it is great to be able to ask for advice and know you are going to get through to someone who cares. Prices are very competitive and after sales service is second to none. Delivery fast and reliable I won't go anywhere else for my equipment.”

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“Really disappointing experience. Ordered on a Thursday evening, and received confirmation of the order. I also had some dialogue with the seller regarding payment arrangements and a starter pack (it was agreed this would be sent as part of the order). On the following Tuesday, I had to chase the seller as I'd not received any email advising about delivery (and my kids were nagging me!). It was at that point that I was told the order had somehow not gone through to what I assume was the supplier. Well, the table finally arrived (safely) this morning (Monday, a full 11 days after the order). BUT, without the starter pack?! So I put the table together with my kids, but we had no bats or balls to play with. I've since been told this would be sent separately, so hoping to receive it soon. All in all, I'd steer clear, especially if you're in a rush!”

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“I am very impressed with table tennis 365 I sorted out the payments and then they sort it out the wrong part been delivered with no hassle whatsoever it’s virtually the next day which I’m very impressed about Answer: five stars for sorting out my problems efficiently and quickly thank you”

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“Having selected the table I was after I viewed a number of websites and settled on Table Tennis 365. The site was easy to navigate and gave comprehensive information and the price was competitive. I ordered the table and everything went smoothly and the table was delivered efficiently and on time and we have already had many hours of fun with it. A satisfied customer.”

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“Love this table. Great service with good advice given. So pleased.”

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“Excellent company to deal with. Quick response from a helpful salesperson and have now purchased 2 tables - one for grandchildren and one to keep at grannies. They are exactly as described and the video was extremely helpful when making my choice of table. Delivery was superb - good communication and delivery time. Would recommend this company to anybody looking for a table tennis table.”

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“I ordered a butterfly table through this company and I have to say their customer service is outstanding. The delivery was scheduled quickly and I was regularly kept up to date on arrival times. We did have an issue with the table which was the manufacturer’s fault. Nikkie went above and beyond to support a replacement, gave regular updates and pushed butterfly to compensate us - she was amazing! Best company I’ve dealt with in a long time :)”

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“The delivery was stated as delivered when it hadn't been so i had to call for an update. Nikki was very proactive and followed up at every stage without prompting and the table was delivered promptly once the issue was resolved.”

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“Brilliant service by Mr Dangerfield, professional and efficient with my query, quickly resolved my error. FANTASTIC SERVICE, Thank you”

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“Incredibly helpful during the ordering/delivery process. Good old fashioned excellent customer service! Top marks, thank you!”

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“Excellent customer service. You can actually call the company and speak to a person and not a robot which is amazing these days! I had a lovely lady offer me all the advice she could muster as I was a little unsure of which table to buy and accompanying accessories etc. She had all the time in the world for me. I can not fault the service I have received. Quick processing and quick delivery. No problems and no drama. Kept up to date along the way. Will only be using this company for all my future purchases in relation to TT equipment.”

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“Highly recommended special thanks to Chris for his time and advice and thanks for arranging delivery so promptly.”

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“Easy to use the site, great customer service when change requested, prompt delivery. What's not to like!”

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“Easy to assemble & pleasure to play on. Thank you”

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“Fantastic product and a great company to deal with. Would definitely recommend both.”

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“Extremely nice people to deal with - full of great info delivered in a most friendly way and genuine table tennis enthusiasts. Six out of five stars!”

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“Before I ordered the table I had a long chat with them and I must say they know their game. Great level of knowledge about the products they sell really makes the difference. After placing the order I received a courtesy call and all information on delivery process. After assembling the table I had couple of technical queries that were resolved in less than 24hrs. They also offered further support and it looks like they genuinely appreciate their customers. I was looked after by Chris, top level of customer service. Thank you guys.”

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“Table fully lived up to expectations. First one sustained damage on delivery, replaced no quibbles. Excellent customer service response. Highly recommend.”

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“Absolutely love this company! Very helpful, not pushy just genuine help and support in choosing what is right for you. Super customer service on any issue too.”

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“Nothing but praise for this company and Chris in particular! He was totally clued up and spent time and effort sorting us with the very best table for our budget. The table arrived ahead of schedule but we were kept well informed of delivery time.”

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“Excellent service and communication, resolving all queries quickly, would recommend.”

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Table Tennis 365 is rated 5.0 based on 121 reviews