“Great customer service. Email updates every step of the way and fast shipping. Was missing a part from the supplier (not Tacomabeast’s fault) but tacomabeast emailed me back right away and got it fixed with the supplier. This was my first order from Tacomabeast and I was very impressed.”
“Delivered way ahead of schedule, items arrived secured and without a scratch. Installation was super easy. Took me 2-3 hours but I’m fairly new at this. Someone with experience can knock out installation in probably 30-minutes to an hour.
Best of all, Tacomabeast negotiated with the supplier on my behalf to get the desired powdered coat.
Service: 11/10
Product: 10/10”
“Had ordered a pair of defective headlights, but the team was so quick to respond and send a replacement under warranty. Honestly better customer service than expected!”
Hey Rhaven!
Thank you for taking the time to share your feedback. We greatly appreciate your patience and understanding as our customer service team has diligently addressed the concerns you raised. We are committed to maintaining this level of service and quality for all our customers.
Your satisfaction is our priority, and we look forward to serving you with excellence in the future. If you have any further questions or feedback, please don't hesitate to reach out.
Hello Gordon,
Thank you immensely for your fantastic review! We're thrilled to hear that our products and service have brought joy to our valued Tacoma fans like you. Your satisfaction is our utmost priority, and we genuinely hope to continue serving you with the same enthusiasm. Looking forward to more opportunities to exceed your expectations in the future!
“Love the website layout and ease of viewing products with multiple pictures for each. Also utilized the installation video, which helped immensely. Payment was easy and item shipped quickly.”
“I like the quality of product that TacomaBeast allows to be sold on their site. Its typically high end and not a piece of junk. The only thing I despise about online-only sales is that they do not list their phone number for customer service. I get that there is a cost involved with adding this type if service but when you are buying $1000’s of dollars in product a year…I want to speak with a person. However the flip side…their email customer service has been quick and responsive….and best if all…helpful. I may just be old fashioned as online customer service has changed. TacomaBeast gets a solid 10 stars in this category for everything so far….and I am not an east customer to please.”
