“My dome light bulb was shorter than the one you sent me and the map light bulbs did not come out like the diagram you sent, so I was afraid of ruining another bulb like the dome light bulb.
I contacted customer support and after a few days they sent me the correct bulbs to fit my Tacoma.”
Hello Bruce,
We’re sorry to hear you’re experiencing fitment issues with your LED kit, and we sincerely apologize for the inconvenience.
We also noticed that this concern was not brought to our support team at support@tacomabeast.com prior to your review. We genuinely value the opportunity to address and resolve any issues directly and would have appreciated the chance to assist you sooner.
To better understand the problem, can you please let us know the year of your Tacoma? According to the order, this was placed for 2005-2015. We’re confident we can find a solution that works for you.
Thank you for bringing this to our attention—we look forward to resolving it together.
“Would have been 5/5 but one of the covers for the light came broken. Threw away the packaging before reading that it all needed to be included in the pictures to submit back to them. Ended up just ordering one on Amazon for 20 bucks. Other than that, great company, fast shipping!”
“The rack is perfect... but shipping takes too long... it took about 15 days to arrive and I still have to wait 15 more days for the light bases to arrive.”
Hello Daniel,
Thank you for sharing your feedback. Based on our records, your order was placed on October 20, 2024. We reached out on October 21 to confirm shipping insurance due to the high value of the order, and you kindly replied on October 25 agreeing to this. Payment was processed on October 28, and we shipped the order the same day. Your package then arrived promptly on October 30, well within the expected timeframe without any delays.
We appreciate your business and are here to help with any further questions or concerns. Thank you!
“My experience with this product has unfortunately slightly negatively affected my opinion on the Tacomabeast brand. I will continue shopping the Tacomabeast products though and believe this was an anomaly hopefully.”
“Order came direct from manufacture.
Husky… super happy with product. Not so much with communication on the delayed shipping. Took 3 weeks to get floor mats.
Floor mats them selves are really nice. Really nice coverage. Stays put. But has soft texture that feels better on feet then the super hard slippery mats. Love the mats.”
