Talabat Reviews

“ I requested a refund or asked for the missing avocado to be sent, but instead, I received a generic message stating that no refund would be issued and the issue was marked as resolved in the Talabat app. ”

“ I ordered grocery from Talabat, from Viva. The moment I opened the chicken breast, it smelt rotten. I contacted Talabat and they called me and said they will call me back. Never to hear back from them. Called viva no answer . Also, their in app chat is useless they don’t respond. Absolutely hate it, they take your money and don’t refund. ”

“ I was given conflicting and misleading information by multiple customer service agents regarding my subscription and refund eligibility, which has resulted in an unfair refusal of my refund. ”

“ Talabat Egypt. I made order paid by card. Money gone from my account. No delivery and confirmation. Contact customer service. They told me to order food and pay by cash. And wait up to 7 days for refund. Problem is I don't have money. I ask for some solutions. Credit or discount. Of course. Didn't get it. No solution for problem or alternative way to solve it. I'm hungry and angry with 350eg£ on hold in Talabat bank. ”

“ Bunch of thieves.. they refused to refund my overly late and cold order!!! They just gave voucher with only half the price of my order!!!! Thieves!!!! ”

“ The most terrible delivery service. Didnt bring the order. Took money and never made a refund. Was blaming me by the phone that it was my fault that i didnt collect the order. Customer service is not responding, ignoring and sending template messages. Unacceptable and unrespectful behavier ever! Even 1 star is too much! ”

“ Despite paying the full amount and submitting clear photos of the problem, Talabat refused to issue a refund. ”

“ Fraud company. They will deliver the wrong order and refuse to take it back or refund you. This is by far the worst delivery company I've seen. ”

“ It's one of the worst food delivery apps I know. It takes ages to get a refund, and there's no follow-up on cases. If you don't receive your delivery, be ready to face a wall, as Talabat doesn't care. They usually make you think they will investigate, but they don't. Avoid this app like the plague. ”

“ She then assured me that I would receive a refund within 5-7 days. ”