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They are the worst app to use. I pay oro every month fkr benefits they don't honor. I received the wrong food for my order and they did not refund me. Their customer service is horrible. Robotic agents that are incompetent and waste of time and money
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posted 1 month ago
- Jan
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Worst app ever talabt mart still processing half an hour and didnot receive and even no refund
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posted 1 month ago
- Anonymous
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I didn’t even ask for a refund at first — I just wanted the food I had already paid for.
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posted 7 months ago
- Anonymous
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They delivered my order melted and broken, and even after promising a refund, they never credited the amount.
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posted 10 months ago
- Nancy Shaath
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Most of the time delivery don't have change even if you put payment cash they have to bring charge with them
And items come in a very bad situation if eggs it will be broken i ordered cookies for my daughter i received cookies crumbs they didn't refund my money or exchange it and sometimes the vegetables spoiled very bad customer service and no improvement
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posted 1 year ago
- Anonymous
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I've complained to Talabat and reported the issue and I need a refund.
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posted 1 year ago
- Nabs
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Talabat delivered me wrong item from pharmacy, after returning they told me in 30 min I will get refund. But didn’t refund me anything after many calls and many days. They just reply the same statement phrase of apologizing and to wait.
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posted 1 year ago
- Julia
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I requested a refund or asked for the missing avocado to be sent, but instead, I received a generic message stating that no refund would be issued and the issue was marked as resolved in the Talabat app.
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posted 1 year ago
- YG
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I ordered grocery from Talabat, from Viva. The moment I opened the chicken breast, it smelt rotten. I contacted Talabat and they called me and said they will call me back. Never to hear back from them. Called viva no answer . Also, their in app chat is useless they don’t respond. Absolutely hate it, they take your money and don’t refund.
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posted 1 year ago
- Anonymous
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I was given conflicting and misleading information by multiple customer service agents regarding my subscription and refund eligibility, which has resulted in an unfair refusal of my refund.
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posted 1 year ago
- Samah Ra