Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,548 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

$Read Tap \'n Shower UK Ltd Reviews$

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

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Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product fine but poor communication. Meant to arrive in 48h but took 2 weeks.”

Helpful Report

Posted 3 years ago

“No real comment, just poor all round...”

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Posted 3 years ago

“I have rated this company low because of their very poor communications I had to phone them twice and also E mail twice to find a delivery date .I was given conflicting stories as to why the product was late ,I promised a call back on 2 occasions and this did not happen , eventually the product did arrive , Incedently by a completely different courier”

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Posted 3 years ago

“No problem with the products. A little slow on delivery.”

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Posted 3 years ago

“Genuine item at a great price delivered in a timely manner”

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Posted 3 years ago

“Item arrived after seven days but to be fair, it included Easter. When it arrived the box had been re sealed by the delivery company. The box inside was good but when I took the item out the 'fittings bag' was sealed top and bottom but it torn open down one side. Was initially worried but it was all there and the item fitted and works well.”

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Posted 3 years ago

“Easy website, great delivery and good communication”

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Posted 3 years ago

“My tap still has not come. Money taken from my account 26th March.”

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Posted 3 years ago

“Good product, competitive price and fast delivery”

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Posted 3 years ago

“Products were out of stock which we were advised about after placing order. ETA of a month later was given and products did arrive as promised.”

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Posted 3 years ago

“Great service and prompt delivery - thanks!”

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Posted 3 years ago

“Very good range of products, the price point for the basin I have chosen was significantly better than at other retailers. Communication and order handling was very prompt.”

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Posted 3 years ago

“The profiles were exactly what I needed, but the item description said package contained 1 profile so I ordered 2. When these arrived there were 2 boxes each containing 2 profiles. I've email several times requesting a return and refund of 2 of the profiles, but have had no reply, so I currently have 2 profiles that I've paid for and don't require.”

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Posted 3 years ago

“Excellent service with prompt delivery. Thank you.”

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Posted 3 years ago

“Would not buy from this company again. Product arrived faulty and numerous emails sent still waiting. Tried phoning to get a very annoying answer message. Feel like I have been took for a ride £86.00 down the drain. Appalling”

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Posted 3 years ago

“Prompt delivery good looking product.”

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Posted 3 years ago

“Product was high quality but there was ambiguity over whether the sparge would swivel. Sent item back and been over 10 working days waiting for a refund or even acknowledgement.”

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Posted 3 years ago

“Tapnshower are complete shysters and con merchants do not buy anything from this company. They say stock is available when it is not and they will not process your refund even when you provide proof of delivery. In fact they run a systemised scam where they claim not to have received your return and refuse to accept your courier's proof of delivery. Impossible to get through on the phones and you are just fobbed off with excuses and unfulfilled promises that they will "expediate" your refund. AVOID AT ALL COSTS.”

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Posted 3 years ago

“Very pleased with our shower. It looks great and it works really well.”

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Posted 3 years ago

“Great quality products, great price, brilliant customer service - advised immediately of delay issues with order which was still fulfilled ahead of schedule.”

Helpful Report

Posted 3 years ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,548 reviews