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Tap 'n Shower UK Ltd Reviews

4.5 Rating 1,548 Reviews
87 %
of reviewers recommend Tap 'n Shower UK Ltd
4.5
Based on 1,548 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Tap \'n Shower UK Ltd Reviews
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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

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Anonymous
Anonymous  // 01/01/2019
“Delivered in good time. Awaiting to install but all seems in order.”
Helpful Report
Posted 3 years ago
“Although not yet fitted< extremely pleased with selection choice , ordering and dispatch service received”
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Posted 3 years ago
“Bath waste arrived very quickly. Good solid quality and looks excellent now fitted.”
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Posted 3 years ago
“The best product on the market, worth the price. Elegant, high quality. All shower parts arrived in perfect condition.”
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Posted 3 years ago
“Item came earlier than expected, very pleased with item”
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Posted 3 years ago
“Thanks again , 2nd toilet seat bought at another great price”
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Posted 3 years ago
“Delivery of my order was slower than expected - 7 working days rather than the over-optimistic 1-2 days stated on the Tap 'n Shower website. That said, my items arrived very well packaged and in perfect condition.”
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Posted 3 years ago
“Had a quick response to our call and gentleman was very helpful in looking up our order and had time to explain and look for options”
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Posted 3 years ago
“Still waiting for a credit for the returned item, no response to email sent chasing payment”
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Posted 3 years ago
“Very poor experience. Purchased a toilet seat. After purchasing, received an email saying it was out if stock, I would have appreciated knowing this before purchasing, but not a big issue by itself. When the seat arrived I had been sent the wrong one. Again not a big issue by itself. Called customer service to ask for the correct seat to be sent and how to return the wrong one, message states the phone line isn't working. Again not by itself a big issues. I send an email detailing the situation and receive an automated reply acknowledging receipt of email say someone will be in touch "usually within 24 hours", a week later still no response so an additional message was added on the messaging function on the website. Still no response. Day 10. This isn't good customer service and overall the issues have now mounted up to a very poor experience. Given 1 star as this review couldn't be submitted without it.”
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Posted 3 years ago
“The taps were exactly what we were looking for. Aside from the new cold water tap being too loose which was corrected via another washer (not supplied), it was a good purchase”
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Posted 3 years ago
“Competitive pricing and excellent delivery service”
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Posted 3 years ago
“Lovely product. Arrived on time. Thank you for the good service.”
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Posted 3 years ago
“Great prices and service, highly recommended.”
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Posted 3 years ago
“Fast delivery, well packaged. Great customer service. Many thanks”
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Posted 3 years ago
“Never used Tap and Shower before but will again. Great communication. Had a delay on a product but there was no hesitation in keeping me informed. Options to wait / cancel were open to me with a refund if required. Super prices too so what’s not to like. Great work. Thank you.”
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Posted 3 years ago
“Do not buy from this company they refuse to accept returns of faulty goods arguing there not faulty even when you send video evidence”
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Posted 3 years ago
“BE WARNED, DO NOT USE THIS COMPANY!”
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Posted 3 years ago
“All good. Pestered me for a review though which was a little bugging , but good price and excellent dispatch times so I'll live .”
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Posted 3 years ago
“Very happy with my new Franke extractor hood. It hasn't been installed yet but the price was unbeatable and I'm really good at looking for a bargain price.”
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Posted 3 years ago
Tap 'n Shower UK Ltd is rated 4.5 based on 1,548 reviews