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Tap 'n Shower UK Ltd Reviews

4.5 Rating 1,547 Reviews
F
Happiness Grade
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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

F

Returns - Difficult

0.00%
Industry Average
Late delivery Customer service is appalling. Returned item, then had to chase the refund which they withheld for over 10 days. Not a company I would ever deal with again. After sales support is key to running a successful business, so many companies, this one included seem to concentrate all efforts on selling products and nothing on dealing with issues, simple returns etc.
posted 1 year ago - Ben Schofield
I received the items in good time but had to return them as unsuitable and despite delivery to Tap ‘n Shower two weeks ago, I’m still awaiting the refund that I have now had to chase. I can understand why people buy via Amazon as their returns system is slick.
posted 2 years ago - Beverly Chioccon
Do not buy from this company they refuse to accept returns of faulty goods arguing there not faulty even when you send video evidence
posted 3 years ago - Ian
i personally would not use them again its not free returns if there was something wrong or if u dislike the item u choose also when looking at the item we thought we was getting the full toilet not just half the toilet
posted 3 years ago - Heather Gibson
I emailed them to request i return them and two days later i am still waiting for a reply on their returns procedure.
posted 5 years ago - Martyn Fulton