Platinum Taps & Bathrooms Reviews

Name: Platinum Taps & Bathrooms
Rating: 3.57

3.6 Rating 35 Reviews

66 %

of reviewers recommend Platinum Taps & Bathrooms

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3.6

Based on 35 reviews

Customer Service
Communication Channels	Telephone, Email

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Phone:

01772 307998

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No response to emails or phone calls,nothing on Facebook.Ordered a bath screen which it said was in stock.Took money straight away but nothing since.AVOID!!!!!!!!!!!!!!”

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Posted 2 years ago

“Have tried for over 5 days to speak to someone about placing a very large order, no one answers regardless of the time I call. They are supposed to be open 9am to 7pm, seems extremely suspicious. The last bog update was May 2017”

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Posted 3 years ago

“item never received!! no response when emailed or phoned. this is a fake account - STEER CLEAR”

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Posted 3 years ago

“Item never arrived over a month later, even though stated was in stock. No one answers phone calls or emails. Avoid”

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Posted 3 years ago

“No response to email or phone calls - I need to replace parts on a Luxe Quadrant shower and nobody else appears to sell them - the parts are obviously likely to fail- they are too weak for the required purpose”

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Posted 3 years ago

“Ordered item 2 weeks ago. No confirmation of order. No comms whatsoever. Tried via email & phone. No replies. Phone service says cannot connect. Total rubbish. Best avoided!!!”

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Posted 5 years ago

“I order a radiator and paid 95 pound for delivery to Ireland. The website gives two clear options for delivery, either Ireland or mainland UK. They then refunded my order 6 days later, without telling me. They said I was confused and they dont deliver to Ireland! Sent them a snip of their website where it lets you pick Ireland as delivery and now they are ignoring me! I am left without a radiator and now have to cancel the builder until I get one from elsewhere. Avoid this company, they are useless.”

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Posted 5 years ago

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Posted 5 years ago

“Delivered half of a toilet as other was damaged in delivery, opened to find it was also damaged! Had to chase this company for nearly a week ( promised daily on phone refund had been issued.... lies, it hadn’t been as PayPal and bank confirmed) finally got a refund this am after yet another call! Would definitely not recommend.”

Helpful Report

Posted 6 years ago

“'Tap' was completely useless. The thread to the fitting that goes beneath the sink was tapered, meaning the tap was literally flapping in the wind and could not be tightened without breaking the plastic nut. Had to get my own part manufactured to cure the problem (fortunately I have an engineer in the family) and although I didn't ask for a refund, as with a great deal of effort and some expenditure I resolved the problem myself the company didn't even bother responding with a sorry.”

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Posted 6 years ago

“Customer service excellent. Product so much cheaper than elsewhere and excellent quality. Would highly recommend them.”

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Posted 6 years ago

“A first class product at a good price and very rapid delivery”

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Posted 6 years ago

“Supplied the specific part immediately and delivered next day thanks.”

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Posted 6 years ago

“Delivered on time. Good service”

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Posted 6 years ago

“I didn't receive any products from you as I didn't order any.”

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Posted 6 years ago

“Great price and customer service, no issues with quality of products.”

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Posted 6 years ago

“All round reliability”

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Posted 7 years ago

“Great price, great quality Would use Platinum again”

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Posted 7 years ago

“Excellent ontime service”

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Posted 7 years ago

“Fantastic customer service from Platinum Taps & Bathrooms. We had an issue with a damaged item on delivery and this was dealt with professionally and speedily to our complete sstisfaction. Would highly recommend.”

Helpful Report

Posted 7 years ago

Platinum Taps & Bathrooms is rated 3.6 based on 35 reviews