“Never got what I paid for. Placed an order six weeks ago, received multiple reassurances my product would be delivered as ordered. I received only 1/2 of what I ordered, no explanation given. After contacting them via e-mail, I was told some of the product was unavailable after all, but I was still charged for some of the product I did not receive and shipping charges for everything. Multiple attempts at contacting them finally resulted in a promise of partial refund, but they have not offered to refund any of the shipping costs. A company shouldn't have to be chased around to get a response, and I specifically told them NOT to cancel any part of my order... I am getting a brush-off and minimal response to my concerns and it looks like they are ripping me off for shipping costs.”
