TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,267 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FedEx told us that a gift had been delivered to the local Fedex Office. Since I do not live in that town and it was a gift, I had no way of getting it. I contacted Tartan Blanket and within 24 hours, got friendly and speedy help and the issue was resolved. The recipient of the gift remarked how incredibly soft the throw was and that the colors were absolutely beautiful. Could not be happier! Will definitely use them again.”

Helpful Report

Posted 7 years ago

Hello! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. So lovely the recipient loves their new blanket! Such kind feedback means a lot to us, so thank you so much for letting us know and look forward to seeing you again soon - Hayleigh

Posted 7 years ago

“Once again I received my order in very good time and was kept informed of despatch and transit details. Delighted with products and will certainly order again. All very simple and efficient. Thank you”

Helpful Report

Posted 7 years ago

Hello! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order. Such kind feedback means a lot to us, so thank you so much for letting us know. ~ Hayleigh

Posted 7 years ago

“Soft wool pile & warm. Bought knee blankets one the car and office to keep me warm on cold days. Have received many compliments about the one in the office. Bought one each for the kids - well received and unlike other woollen blankets, TBCs product is light and does the job of keeping you warm without sacrificing on style. So glad I bought a range of them.”

Helpful Report

Posted 7 years ago

Hello! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new blankets. I hope we see you again soon, in the meantime keep colsie ~ Hayleigh

Posted 7 years ago

“Scotland is my spiritual home. Receiving this blanket from ‘home’ gives me something tactile, beautiful and importantly, warm that I can hold on to as I reflect on my heritage. Thank you for bringing me great joy that warms my soul.”

Helpful Report

Posted 7 years ago

Hey Murray, thanks so much for sharing. Its such a great combination ~Rachel

Posted 7 years ago

“Beautifully made, great quality, really nice to wrap yourself with it”

Helpful Report

Posted 7 years ago

Hello! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new order. We love that you are so impressed with the quality of it - our blankets are so colsie. I really do hope we will see you back with us again soon ~Rachel

Posted 7 years ago

“Lovely quality, tasteful packaging and quick delivery.”

Helpful Report

Posted 7 years ago

Hello! Delighted you are happy with the gift box and beautiful blanket inside. We think this makes your experience with us a little more special ~Rachel

Posted 7 years ago

“Have not heard any more information since 6.22am 6/6/2018 which said for the 3rd time that it has left the UK”

Helpful Report

Posted 7 years ago

Hello Jeanette, We're finding orders to Australia by Airmail typically take 7-12 working days. We're just at 5 working days just now so may be a little longer. Do let us know when with you ~Rachel

Posted 7 years ago

“I ordered a knee blanket and lambs wool blanket from the sample sale. No wear on either of them that I could see. The lambs wool blanket is super soft and smooth. I will enjoy both of these items for years to come.”

Helpful Report

Posted 7 years ago

So pleased to hear you found such lovely items in our sample sale. Thanks for taking the time to leave us such a lovely review ~Rachel

Posted 7 years ago

“A beautiful and warm blanket that was delivered in a timely manner. Thank you.”

Helpful Report

Posted 7 years ago

“Fabulous! We ordered 40 pieces for an event and The Tartan Blanket Co made the transaction easy and efficient. Even though the order shipped overseas, we received it super quickly. Not to mention how beautiful the blankets are! Five stars, for sure!”

Helpful Report

Posted 7 years ago

Hello! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order for your event. Such kind feedback means a lot to us, so thank you so much for letting us know. I hope we see you again, all the best - Hayleigh

Posted 7 years ago

“I was absolutely amazed that I received my blankets in New Zealand only 5 days after ordering them.....fantastic. Blankets were beautiful, soft and high quality. I particularly loved the way they had been presented, wrapped in tissue paper. Thank you.”

Helpful Report

Posted 7 years ago

Hello Caroline! How fabulous your order made it to you so speedily all the way over in NZ. We love to hear this as we try our absolute best to get them out to you as soon as possible for you to enjoy. Thank so much for leaving a review and enjoy our super colsie blankets. I hope we see you again - Hayleigh

Posted 7 years ago

“Exceptional product at a great price.”

Helpful Report

Posted 7 years ago

Hello Matthew! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new order. I hope we see you again soon ~ Hayleigh

Posted 7 years ago

“I purchased the blanket for my niece as a graduation present. She had such fond memories of Scotland when she attended a law school exchange programme in 2016. She was delighted with the Stewart tartan blanket, as was I with the service, packaging and hand written note. Will definitely recommend your company to my friends. What a great retail experience you offer your customers.”

Helpful Report

Posted 7 years ago

Hello Mel! How fabulous you want to recommend us to your family and friends! Thanks so much for your lovely feedback and we look forward to welcoming your family/friends to the TBCo. family too ~Rachel

Posted 7 years ago

“Delivery was in good time. Product is so soft and excellent quality. Great service from order to delivery.”

Helpful Report

Posted 7 years ago

Hello Shohidul! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order. Such kind feedback means a lot to us, so thank you so much for letting us know. ~Rachel

Posted 7 years ago

“I couldn't believe how fast we received it here in the US and it is of stunning quality, the color is gorgeous, and as my fiance would say- it's so comfortable for a wool blanket (we're hyper sensitive to scratchy materials!). THANK YOU!”

Helpful Report

Posted 7 years ago

Hello Lauren! We are so delighted that your order arrived with you a little speedier than you had expected, how fab you are able to enjoy your new blanket so soon. We love to hear you are so happy with your new purchase We look forward to seeing you back with us again soon. ~Rachel

Posted 7 years ago

“The Random tartan looks amazing and the service was, as always, exemplary”

Helpful Report

Posted 7 years ago

Hello Gary! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new order. We love that you are so impressed with the quality of it - our blankets are so colsie. I really do hope we will see you back with us again soon ~Rachel

Posted 7 years ago

“I have just bought my 5th and 6th blankets from The Tartan Blanket Company. That's how happy I am with them; I wouldn't go anywhere else! My latest additions are so warm and soft, ideal for relaxing under outside on the garden sofa on chilly evenings. Thank you Tartan Blanket Company, you'r the best.”

Helpful Report

Posted 7 years ago

Hello Susan! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your 5th & 6th additions. We love that you are so impressed with the quality of them. I really do hope we will see you back with us again soon for number 7 ~ Hayleigh

Posted 7 years ago

“Apart from the glorious nature of my cashmere scarf, I have NEVER experienced such wonderful and friendly service. I am a customer from Sydney Australia and the customer service I was received at the attention given was truly outstanding. Any email queries were answered pretty much instantaneously. My only con was that I didn't buy more - the oversized scarf”

Helpful Report

Posted 7 years ago

Hello Larissa! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful cashmere scarf. Such kind feedback means a lot to us, so thank you so much for letting us know. We hope to see you again, we'll have loads of lovely new designs coming in over our Scottish Summer. Take care- Hayleigh

Posted 7 years ago

“A present for my daughter in law, and she loved it.”

Helpful Report

Posted 7 years ago

Hello! Thank you so much for taking the time to leave us such a lovely review! We love to hear your daughter-in-law loved her gorgeous gift! I hope we see you again - Hayleigh

Posted 7 years ago

“Postage to Australia is reasonably priced, quick and easy. All products have arrived in a very timely manner. They are as good as the moment they left you. Love your products and the quality and love contained in them. Perfect blankets for the Australian climate. Thank you.”

Helpful Report

Posted 7 years ago

Hello Frances! We are so delighted that your order arrived with you a little speedier than you had expected, how fab you are able to enjoy your new blankets so soon. We love to hear you are so happy with your new purchase We look forward to seeing you back with us again soon. ~ Hayleigh

Posted 7 years ago

TBCo is rated 4.9 based on 7,267 reviews