TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,267 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic as I expected! The scarves are soft and the colours are the same I saw in web site! The staff is really nice and helps me to solve my doubts! Everything is made with love!”

Helpful Report

Posted 8 years ago

Hello there! Thank you so much for your lovely review. We are delighted we have been able to help, and you've appreciated it. We're always here so if you need anything please get in touch ~ Rachel

Posted 8 years ago

“I have recently bought a fifth blanked from The Tartan Blanket Company. This one is a knee blanket for my Father-in-Law's Christmas present. The delivery was speedy and the blanket was beautifully packaged. The design and quality are outstanding. The blanket looks far more expensive than the £20 I paid for it. So that's 5 times in a row - Delighted!”

Helpful Report

Posted 8 years ago

Hello Patricia! Thank so much for taking the time to leave us such a lovely review! Thanks for thinking of us again for your gifting. It's lovely to hear such nice comments about our recycled blankets. Of course if we can be of any help please just get in touch and we look forward to seeing you again soon ~ Rachel

Posted 8 years ago

“Wide range of tartan patterns to choose from, for reasonable prices. Love that there's a section of recycled wool too. Most of the items a Christmas gifts, but the scarf is for me and it's warm and cosy!”

Helpful Report

Posted 8 years ago

Hello! Thanks for taking the time to leave us a review. great to hear you are happy with your new items and the treat for yourself. Keep Colsie ~Rachel

Posted 8 years ago

“Speedy delivery, wonderful customer service, a nice surprise in my package. And the loveliest blanket ever.”

Helpful Report

Posted 8 years ago

Hello there! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order. Such kind feedback means a lot to us, so thank you so much for letting us know. ~Rachel

Posted 8 years ago

“Excellent service & quality. Nice touch with addition of little candy stick. Will definately recommend.”

Helpful Report

Posted 8 years ago

Hello Angela! How fabulous you want to recommend us to your family and friends! Thanks so much for your lovely feedback and we look forward to welcoming your family/friends to the TBCo. family too ~ Rachel

Posted 8 years ago

“I recently purchased a mix of lambswool, new wool, and recycled wool blankets -- excellent products and excellent service! I would like to make a suggestion though. On the 'Care For Your Blanket' page the recommendation is made to store blankets in a breathable container such as a cotton bag -- would you consider making these available in the future, especially when purchasing a blanket as a gift?”

Helpful Report

Posted 8 years ago

Hi there, thanks for taking the time to leave a review , so pleased you love your blankets. I've passed on the great idea for the cotton bags, watch this space! ~Rachel

Posted 8 years ago

“I love my blanket! If I could give it higher than a 5, I would! The color is gorgeous and I love the way it feels! I’ll be ordering more in the future.”

Helpful Report

Posted 8 years ago

Hello Linda! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new order. We love that you are so impressed with the quality of it - our blanket/scarves are so colsie. I really do hope we will see you back with us again soon ~ Rachel

Posted 8 years ago

“Very nice product and well presented. Infact... I am going to buy another one!”

Helpful Report

Posted 8 years ago

Hello! Thank so much for taking the time to leave us such a lovely review! We are so delighted to hear you love your new blanket and would use us again. Of course if we can be of any help please just get in touch and we look forward to seeing you again soon ~ Rachel

Posted 8 years ago

“Fab friendly service , love the blanket . Happy :)”

Helpful Report

Posted 8 years ago

Hello Ceilidh! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order. Such kind feedback means a lot to us, so thank you so much for letting us know. ~ Rachel

Posted 8 years ago

“I purchased one of your recycled wool blankets and I love it! Plan to order a few more in the weeks to come. Thank you!”

Helpful Report

Posted 8 years ago

Hello Terrie! Thank so much for taking the time to leave us such a lovely review! We are so delighted to hear you love your new blanket and would use us again. Of course if we can be of any help please just get in touch and we look forward to seeing you again soon ~ Rachel

Posted 8 years ago

“The scarf matched the photo on the web nicely and seems to be of good quality. The order was processed quickly and shipped to Sweden in very resonable time. Pleased with my purchase, thank you!”

Helpful Report

Posted 8 years ago

Hello there! How fabulous your order made it to you so speedily. We love to hear this as we try our absolute best to get them out to you as soon as possible for you to enjoy. Thank so much for leaving a review and hope yo see you again soon ~Rachel

Posted 8 years ago

“The product itself is great - really cosy, generous size and a great price - it makes a great gift. A couple of things weren't too slick on delivery - firstly the website featured a 20% off voucher code which wasn't valid. When I phoned up to check why it didn't work they said it had expired - but the website still gave the impression of the discount being valid. When I ordered two blankets, I was phoned up and told they were for collection from the factory, even though I had received an emailed that I was having them delivered to my home address. So customer services seemed not too slick overall. Lovely blankys though.”

Helpful Report

Posted 8 years ago

Hello Nadeeja, thanks for taking the time to leave us feedback. So sorry you didn't find our service so slick. It seems the code expired a few days before you'd tried to use it. We do offer a collection as so many of our lovely customers do like to visit us. As your order qualified for free shipping we were more than happy to correct this for you. Do subscribe to our newsletters to keep an eye on discounts. Hope to see you again ~Rachel

Posted 8 years ago

“Excellent service. The extra little details such as the Christmas postcard and candy cane were charming”

Helpful Report

Posted 8 years ago

Hello Elizabeth, so pleased to hear you love the little touches as well as your lovely blankets. Thanks for leaving us such a lovely review ~Rachel

Posted 8 years ago

“Beautiful blankets and a very good quality= happy happy happy.”

Helpful Report

Posted 8 years ago

Hello Helena! Thanks for taking the time to leave us a review. great to hear you are so happy with your new order. It's a range we're proud of and so pleased you love it ~Rachel

Posted 8 years ago

“The throw is lovely, soft and comfy. Ordering was easy and delivery was really quick.”

Helpful Report

Posted 8 years ago

Hello! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your order . I hope we see you again soon ~Rachel

Posted 8 years ago

“I absolutely love it ,the softness and lovely colours.Thank you Carole.☃️”

Helpful Report

Posted 8 years ago

Hello Carole! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new order. We love that you are so impressed with the quality of it. I really do hope we will see you back with us again soon ~Rachel

Posted 8 years ago

“Beautiful product, just as shown on the website.”

Helpful Report

Posted 8 years ago

Hello Thank you so much for taking the time to leave us areview! We love to hear you are pleased with your order. I hope we see you again soon ~ Rachel

Posted 8 years ago

“Prompt service, scarf beautifully packaged with personal touches from company and a lovely product.”

Helpful Report

Posted 8 years ago

Hello! Thanks so much for such a lovely review. I'm so delighted you love our packaging. We think it's so special parcelling each order with such care and attention. It makes it so worthwhile when you let us know how much it was appreciated. ~Rachel

Posted 8 years ago

“The blanket is absolutely gorgeous. Soft, lovely colour and tightly woven. It was for me, but the packaging and presentation was excellent and would have made a great gift. Lovely touches, like the card and mini candy cane inside.”

Helpful Report

Posted 8 years ago

Hello Jane, What a fab review. I'm delighted you are happy with you new blanket/scarf. We take great pride in popping these out in our lovely packaging - we think it gives it an extra special touch - so it's really nice to hear this was appreciated. Thanks again and hope to see you again soon ~Rachel

Posted 8 years ago

“Blanket arrived in excellent condition, very well packaged, and on time. You also included a small gift which I will give to my granddaughter.”

Helpful Report

Posted 8 years ago

Hello Susan! Delighted you are happy with the gift box and beautiful blanket inside. We think this makes your experience with us a little more special ~Rachel

Posted 8 years ago

TBCo is rated 4.9 based on 7,267 reviews