TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,269 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a knee blanket to be sent as a gift to a family member. After I submitted my order I started to worry that my gift message didnt go through as there was no confirmation of it at the end of the order. I emailed the hello@ address just to make sure and by the next morning I had a lovely and very thoughtful message from Samatha who assured me that she had put a handwritten note in with my gift. I can not remember if I have ever experienced such thoughtful customer service during my many online shopping ventures as I did from Samantha! Parcel also arrived when it was supposed to and the receiver was thrilled. Recommed The Tartan Blanket Co 110%!”

Helpful Report

Posted 9 years ago

Thanks so much Petra! It wasn't any trouble at all to add in your gift message, I'm really glad I could help. I hope your friend was pleased with his cosy new blanket! - Sam

Posted 9 years ago

“I received a blanket at Christmas and love it. Two friends of mine met while in Scotland and are getting married soon, so I think this might be the perfect gift for them to start their new life together. Thanks for quality, warmth, and awesome customer service!”

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Posted 9 years ago

wow Anna! What a thoughtful gift! I'm sure you're friends are really going to appreciate their lovely new blanket! - Sam

Posted 9 years ago

“Absolutely love my Buchanan antique scarf..so soft and warm..the muted colours are beautiful.Thank you The Tartan Blanket Co.”

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Posted 9 years ago

aw thanks Barbara! We're so pleased to hear you like it! - Sam

Posted 9 years ago

“I am extremely happy with The Tartan Blanket Co.! Their blanket quality, website's ease of use, service and shipping time to the USA was superior. Best of all, their prices are unbeatable for genuine wool blankets. I have several all wool, plaid blankets from various manufacturers and would not hesitate to buy from TBC again!”

Helpful Report

Posted 9 years ago

Thanks so much Kim! its great to hear such lovely comments about our website, service and also the quality of our cosy blankets! - Sam

Posted 9 years ago

“Great products and service.”

Helpful Report

Posted 9 years ago

Thanks so much Peter! Hopefully we'll see you back with us again soon - Sam

Posted 9 years ago

“Very clear communication about delivery. Great product at a reasonable price.”

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Posted 9 years ago

Thanks Tom, we're so pleased to hear that you were pleased with the service you've received with us and that you're impressed with your cosy new blanket. - Sam

Posted 9 years ago

“They are just what I wanted and excellent quality and feels lovely. thank you very much”

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Posted 9 years ago

aww thanks Thelda! - Sam

Posted 9 years ago

“Quick delivery & excellent product, packaging and customer service! I bought a knee blanket to use as a scarf because they don't do a MacDonald blanket scarf and it works perfectly!!”

Helpful Report

Posted 9 years ago

We're so pleased that you're happy with it Charlotte, I know you were worried the Heritage knee blanket would be the wrong size to use as a blanket scarf, but they're just great! Thanks so much for your amazing feedback! - Sam

Posted 9 years ago

“Both blankets arrived even earlier than advertised and were beautifully boxed. They are absolutely gorgeous and we will undoubtedly be returning customers. Thank you for an excellent product and service.”

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Posted 9 years ago

Hi Mandy, thanks so much for leaving us such great feedback. - Sam

Posted 9 years ago

“Love my new blanket, great size and warm without being bulky/heavy”

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Posted 9 years ago

Thanks Hannah! Its great that your new blanket is keeping you nice and cosy! - Sam

Posted 9 years ago

“I received the shawl very quickly, I was surprised by that since I have ordered other items from the UK and it always seemed to take almost a month to receive the goods. This shawl is absolutely beautiful , the quality is excellent . The colours are vivid, the material is soft and warm.”

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Posted 9 years ago

wow Julie! Thanks so much for leaving us such a great review! We're delighted to hear that you're so happy with your new shawl. - Sam

Posted 9 years ago

“Excellent blanket! This will be a wedding present for our daughter who loves all things Scottish even though she's a Sassenach! Beautiful quality and lovingly made! Thank you to your excellent team! Fast delivery too!”

Helpful Report

Posted 9 years ago

Thanks so much Kathleen, we're so pleased that your daughter is so pleased with her lovely new blanket! - Sam

Posted 9 years ago

“I bought a lambswool scarf and it's lovely, soft to the touch, just the right thickness and not too long, plus the pattern and colour is really pretty. Will definitely buy more items from the tartan shop.”

Helpful Report

Posted 9 years ago

Thank you so much Stacy! We're delighted to know that you're so pleased with your cosy new scarf! We can't wait to see you again soon! - Sam

Posted 9 years ago

“Lovely product, very pleased with it! Nice, friendly company, prompt delivery. Thank you very much.”

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Posted 9 years ago

Thanks Georgy! - Sam

Posted 9 years ago

“My order arrived very quickly, and beautifully packaged. The blankets are of wonderful quality and excellent value for money. This is a delightful company to deal with - everyone I have spoken with has been so friendly, helpful and efficient. I only wish that every online company was such a pleasure to do business with! I have no hesitation in recommending this company and its products.”

Helpful Report

Posted 9 years ago

Thanks so much Celia! Its amazing to hear that you've been so impressed with the service you've received from our team! Thank you so much for taking the time to leave us such brilliant feedback! - Sam

Posted 9 years ago

“Beautiful scarf, came quickly, well wrapped and good quality product, very happy!”

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Posted 9 years ago

Thanks Jaclyn! Its great to hear you're happy with your snugly new scarf! Thanks very much for taking the time to leave us such great feedback! - Sam

Posted 9 years ago

“Great website,good layout with lots of choice. Excellent quality product at a reasonable price.Well packaged and speedy delivery too.”

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Posted 9 years ago

Hello Kevin, we're so pleased that your found the website easy to use and that you're happy with your new blanket! - Sam

Posted 9 years ago

“Our gorgeous, warm, light, almost magical blankets from Tartan Blanket Co generated happiness not only in our house in pasadena, CA, but also elsewhere: Within a week we ordered blankets for our parents in Austria to join in on the delight. Delivery across Europe in less then 5 days, packaged in a beautiful Tartan Blanket Co box, at their door. We're fans for life!”

Helpful Report

Posted 9 years ago

aww Thomas! What a lovely review! We're delighted to hear you're so impressed with your lovely new blankets and that you were so pleased you even ordered some for your parents! Thank you so much! - Sam

Posted 9 years ago

“The scarf that I ordered is lovely! I am very pleased with the quality of the product and the price. I received my order very quickly and it was packaged well and the dispatch team gave consistently good information about my order from dispatch to arrival.”

Helpful Report

Posted 9 years ago

We're so pleased to hear you're happy with your new scarf! We hope its keeping you nice and cosy :) Thank you very much for leaving us your 5 star feedback! - Sam

Posted 9 years ago

“Prompt delivery, beautiful wrapping and excellent quality product. I wouldnt hesitate to use this compny again. Highly recommend.”

Helpful Report

Posted 9 years ago

Wow! Thanks Jenny! Its wonderful to hear you'd recommend us to others! Thank you so much for leaving such brilliant feedback - Sam

Posted 9 years ago

TBCo is rated 4.9 based on 7,269 reviews