TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,269 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service offered by this company is outstanding. After an initial mix-up (handled brilliantly by telephone) I received my cashmere classic blanket. It is a lighter weight cashmere blanket I was after, and the one I ordered (ancient Buchanan) was exactly right, at a good price! I will recommend this company as an outstanding source of both lambswool and cashmere products.”

Helpful Report

Posted 9 years ago

Hi Kathleen, Thanks so much for your understanding and for your lovely feedback. I know Neil was quick to fix the initial error for you, he hopes you liked the wee shortbread. So pleased you were happy with the lovely cashmere antique buchanan. It's a favourite of mine. Hope to see you again ~Rachel

Posted 9 years ago

“Arrived very quickly well packed in a lovely box Reasonable postage price Lovely blanket - bought this for my fathers chair Would use the company in the future”

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Posted 9 years ago

Hi Elizabeth, Thanks very much for taking the time to leave us such a lovely review! We are so pleased to hear you are happy with your order and would use us again. Of course if we can be of any help do ask ~Rachel

Posted 9 years ago

“My blanket is beautiful! Arrived packaged luxuriously! What a delight! Better than the ones on sale in Inverness !”

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Posted 9 years ago

Hi Gillian, What a lovely review. I'm so pleased you were happy with the blanket. We take great pride in sending these out in our lovely packaging so really nice to hear this was appreciated. Thanks again ~Rachel

Posted 9 years ago

“It is very difficult to find products made with the MacDuff tartan. Love the blanket and your companies service is excellent.”

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Posted 9 years ago

Hey there, so pleased we were able to help find your tartan. It's such a beautiful one. I hope you get many years of joy from using this. Thanks so much for your lovely feedback ~Rachel

Posted 9 years ago

“Brilliant great service lovely colours thank you”

Helpful Report

Posted 9 years ago

Hi Sara, We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rachel

Posted 9 years ago

“Absolutely adore my Baird Tartan blanket scarf! I am in love with the quality and vibrancy of the tartan and for someone who is always cold this scarf is super cosy. The packaging is a nice touch, as is the fast shipping. Will most certainly be ordering more from The Tartan Blanket Co as gifts and little treats for me!”

Helpful Report

Posted 9 years ago

Hi Jade, Thanks very much for leaving us such a lovely review! We are so pleased to hear you are happy with your order. The Baird tartan is just lovely. Its just great to know that you are so impressed with the quality of it. I really do hope we will see you back with us again soon ~ Rachel

Posted 9 years ago

“Hi, fast shipping to Germany. Friendliest Company ever. And the blanket is just a dream. It's beautiful and I loved it from the very first moment I unwrapped it. Highly recommend it to everyone who loves traditional blankets. Thank You TBC”

Helpful Report

Posted 9 years ago

Hello, So pleased you were happy with the box and beautiful blanket inside. I hope we'll see you again ~Rachel

Posted 9 years ago

“I bought this blanket for my daughter, and although I haven't seen it, she assures me it is lovely and thick and of good quality.”

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Posted 9 years ago

Hi Ingrid, It's always lovely to hear of a well received gift, so pleased your daughter likes her new blanket. ~Rachel

Posted 9 years ago

“Very happy good quality helpful company xx”

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Posted 9 years ago

Hi Barry, Thanks so much for your lovely review. We're always pleased to hear from happy customers. I hope we'll see you again. ~Rachel

Posted 9 years ago

“This Ian a very good blanket. The colours are lovely and just what I wanted!!”

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Posted 9 years ago

Thanks so much! We're so pleased to hear you're so happy with your new blanket! - Sam

Posted 9 years ago

“Beautiful blanket!! We love how thick and warm it is. It came beautiful wrapped in a box, with a card, and lovely tissue paper. Such a nice blanket to open! Would make a great gift for someone, especially during cold weather. We can't wait to post it on our Instagram once it makes its way through the queue!”

Helpful Report

Posted 9 years ago

Aw thanks Matzo! Its lovely to know that you've been so impressed with your order! We can't wait to see your blanket on Instagram either! don't forget to tag us on it! - Sam

Posted 9 years ago

“I ordered the Anderson Tartan blanket after much deliberation as to which of the tartans to choose. It came down to the Dress Gordon or the Anderson which I chose to co-ordinate with my lounge suite. Very happy with my choice as the colours displayed on your website are true to life. The blanket is warm and soft. Prompt delivery from Scotland to Australia. Ordered on the 7th February and delivered on the 15th February. Very well packed and presented in a sturdy box and nestled in tissue paper.”

Helpful Report

Posted 9 years ago

The Anderson tartan is so lovely, its great to hear that it fits in so well with your lounge! Thanks so much for all your lovely feedback! - Sam

Posted 9 years ago

“I bought this as a wedding gift. Customer service was very helpful and it was delivered very promptly. My friends said they loved the gift.”

Helpful Report

Posted 9 years ago

Its lovely to hear that the blanket was such a well received gift! Thanks so much for taking the time to leave us such great feedback! - Sam

Posted 9 years ago

“Excellent service will definitely recommend and use again for that special gift.”

Helpful Report

Posted 9 years ago

Hey Joanne, Its amazing to know that you'd recommend us! Hopefully it wont be too long until we see you back with us again in the future. - Sam

Posted 9 years ago

“I have purchased four blankets for our Scottish holiday home and love them ! Good quality and beautifully presented. Will use again and recommend”

Helpful Report

Posted 9 years ago

We're so glad to hear you like your new blankets! Thanks so much for taking the time to leave us such a great review! - Sam

Posted 9 years ago

“Fast delivery, quality product, thank you”

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Posted 9 years ago

“I just love the quality, in fact I ordered one knee blanket, was so pleased when it arrived I ordered a second one. I will certainly be ordering other items in the near future.”

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Posted 9 years ago

Thanks Maureen! Its amazing to hear that you loved your first blanket so much that your ordered another one! We can't wait to see you back with us again in the future! - Sam

Posted 9 years ago

“Ordering and delivery very good. The blanket was packed beautifully and was a birthday gift for our daughter who loved it. A big thank you.”

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Posted 9 years ago

Hey Denise! Its great to hear that your daughter loved the blanket! Thanks so much for taking the time to leave us such a great review! - Sam

Posted 9 years ago

“The young lady I placed my order with at The Tartan Blanket Co was extremely helpful; polite and had excellent customer service skills. Her product knowledge was second to none and although this was my first order with TBC I felt like a valued customer of many years. This was my first order with TBC but it certainly won't be my last. The quality of the blankets I ordered is excellent and the colours are exactly what I expected; so vibrant and the Buchanan Autumn Tartan will definitely compliment my sitting room colour scheme. The MacKenzie Tartan was bought as a gift and I know the the person for whom it was purchased will just adore it. Thank you to all at TBC.”

Helpful Report

Posted 9 years ago

Thanks Mrs Peers! Its wonderful you're so pleased with your order and also with the service you've received from us too! Thank you so very much for taking the time to leave us such great feedback! - Sam

Posted 9 years ago

“I was searching for a beautiful wrap/shawl for my upcoming wedding this fall. I purchased two beautiful options. They arrived "across the pond" in a timely fashion, neatly folded and boxed in understated branding. I will definitely be purchasing more items in the future!”

Helpful Report

Posted 9 years ago

That's so kind of you to say Michele! We're delighted to hear that you're so pleased with your new blanket scarves! - Sam

Posted 9 years ago

TBCo is rated 4.9 based on 7,269 reviews