TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,267 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the complimentary tiny pack of shortbread - melt in mouth albeit one bite size but was very disappointed that the embroidery was in pale blue on a mustard throw ( assumes it would be a complimentary colour and not clashing ) Sadly I was also disappointed that the throw was smaller than expected for an all in cost of £51 incl p&p. Bought identical quality twice size for £65 from WOOLOVERS no p&p and thought that was much better value for money despite not having a tiny shortbread compliments of company. Don’t think I would recommend or buy again Sorry”

Helpful Report

Posted 5 years ago

Many thanks for getting in touch and for taking the time to leave us a review. Lovely to know you were happy with our complimentary wee pack of shortbread. They are very delicious indeed! I am really sorry to hear you were disappointed with the embroidery colour. We embroider in a soft grey thread as this compliments all our designs, as mentioned on our Embroidery page and you are able to see a couple of photos of the different fonts embroidered when you select the embroidery option. It would be great if you could pop us over a photo of the embroidery as you mentioned it was a light blue thread - I just wanted to have a look at this for you. I see you opted for one of our Knee Blankets, we share the dimensions of the blankets on the product page so as to provide as much information as possible, depending on the device you're using and your screen view, you may need to scroll down a little to see the information. Our Knee Blankets are priced at £35, and with the additional embroidery and items that brought your order to £51. We do offer a Full Size Blanket which is approximately twice the size of the Knee Blanket for £50. I hope that explains things a little more, I'd love to have a look at the embroidery on your blanket, as mentioned this should be in a soft grey thread, so I am concerned if this has been done in a different colour and would love to look into this more. If you can pop a wee message and photo to us at hello@tartanblanketco.com that would be great. Mariana

Posted 5 years ago

“Lovely soft blanket, pretty colours, just as shown in the photograph,”

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Posted 5 years ago

“I bought a monogrammed tartan picnic blanket as a wedding present for my niece and nephew-in-law, and the purchasing experience was a pleasure from beginning to end. Jess provided excellent customer service when I asked her to include a note with the gift. The blanket was monogrammed and shipped in record time. Sharing the shipping updates helped me build the excitement with my niece. And best of all, she and her new husband absolutely love the gift. Thanks so much for helping to make their delight possible.”

TBCo 5 star review on 11th November 2020

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Posted 5 years ago

“We bought a blanket for a friend's birthday and she's delighted with it. We chose the option to add a card and some shortbread, which was a really lovely extra touch. The blanket was posted quickly, and arrived nicely arranged with its card and biscuits.”

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Posted 5 years ago

“Lovely blanket, great service and care instructions Love the check and colour, good size”

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Posted 5 years ago

“Amazing product!”

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Posted 5 years ago

“I received the blanket promptly. As its a gift I have not unwrapped it fully but from what I could see and feel its gorgeous, lovely quality. I also personalised it with initials which look fantastic! I am planning on ordering another as a gift!”

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Posted 5 years ago

“It arrived on the first cold day and has been keeping us warm everyday since. Already ordering another for a Christmas gift! Light but so much warmer than synthetics and such a bonus that recycling is kinder to the environment and it can be gently laundered:)”

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Posted 5 years ago

“Absolutely beautiful product and wonderfully wrapped. I bought for myself but this would make wonderful gifts I’ll be ordering again for sure”

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Posted 5 years ago

“I was delighted with the two blankets I bought. The baby box I bought is beautifully packaged. My order was delivered promptly . Will definitely be shopping with the Tartan Blanket Co.”

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Posted 5 years ago

“My friend absolutely loves her knee blanket but my message wasn't included so she had no idea who it was from and I had the embarrassment of having to ask if she had received a parcel.”

Helpful Report

Posted 5 years ago

Thanks for your feedback, I'm so glad your friend loves her gift. I'm so sorry your note seems to have been missed, if there is anything else we can do send us over a wee email at hello@tartanblanketco.com

Posted 5 years ago

“Wonderful blanket beautifully crafted extremely warm. Only note - it was slightly darker than it appeared in the photos online. No problem for me but could be good for others to note. The wool's a little itchy too - I forgot that about wool. Still love the blanket, great for watching a movie, drinking tea etc.”

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Posted 5 years ago

“The blanket was a gift and the recipient says that it is beautifully soft and a lovely colour. Thank you”

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Posted 5 years ago

“I asked for packages to be separately gift wrapped and this was honoured. They arrived quickly and packaged nicely. I bought them as Christmas gifts and from the little peek I took, they look ace. I would be happy to receive one and I hope my family it too!”

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Posted 5 years ago

“The blanket is gorgeous, the perfect size and wait! Thank you!! We absolutely love it!”

TBCo 5 star review on 10th November 2020

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Posted 5 years ago

“Delivery quicker than anticipated. Love the blanket and the fact that it’s made from recycled wool. The embroidery makes it extra special for my grandma’s Christmas present. Really lovely wrapping and I liked the extra touch of adding a card and some shortbread.”

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Posted 5 years ago

“We received our blanket really quickly and we couldn't be happier! Beautiful colours and really great quality. Would definitely recommend.”

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Posted 5 years ago

“Lovely blanket, soft and attractive. Prompt delivery.”

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Posted 5 years ago

“Lovely soft scarves. Delivered within a few days, despite COVID!”

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Posted 5 years ago

“Beautiful warm blankets with soft colors that make my heart sing!”

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Posted 5 years ago

TBCo is rated 4.9 based on 7,267 reviews