TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,269 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firstly, your Website is easy to handle and well laid out. Secondly, Service is Prompt. Thirdly, I like very much the way you have wrapped the knee rug. It is for a friend's birthday in August and I am sure she will be thrilled with it. She has Parkinson's Disease and will in time be in a wheelchair. I feel that you are genuinely interested in pleasing the customer and making sure they are happy with the transaction. Thank you.”

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Posted 9 years ago

Hi Brenda, thanks for taking the time to write such a great review! We take pride in our products, service and website so we're glad you are super pleased with all aspects of your order. We're sorry to hear about your friend and genuinely hope this blanket will comfort her and keep her cosy. Best Wishes - Amy.

Posted 9 years ago

“The blanket arrived so quickly and beautifully packaged. We were delighted with the service and quality of the actual blanket.”

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Posted 9 years ago

Hi Lindsey, thank you for taking the time to write this lovely review. We're so pleased you're happy with everything you received and love our TBCo boxes just as much as we do. We hope your blanket is keeping you nice and cosy! - Amy

Posted 9 years ago

“I am happy with the blankets I've received although the colours are not as vibrant as they were shown on the pictures. I would use the tartan blanket co again though.”

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Posted 9 years ago

Hi Christine, thank you for taking the time to write this review. We're sorry the colours weren't quite what you were expecting, sometimes depending on your screen resolution they may look slightly different. We're very glad to hear you will be a returning customer and hope your blankets are keeping you nice and cosy! - Amy

Posted 9 years ago

“Recently, I placed my first order for two Black Watch blankets with The Tartan Blanket Co, and was delighted with their prompt delivery and excellent quality of both blankets. Not only that, I was amazed at the attention to detail and quality of their packaging. First class service & will be placing another order soon. Kate McGhee, Glasgow”

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Posted 9 years ago

Hi Kate , We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rach

Posted 9 years ago

“I was thrilled to receive my blanket wrap and scarf as I have not seen anything like them locally, in Perth, Australia. The lambswool is beautifully soft and cosy. I'm truly happy with my choices and the quality of the items. Thank you TBC!”

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Posted 9 years ago

“Lovely colours true to website :-) very happy :-)”

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Posted 9 years ago

Hi Rosemary, We're really glad to hear you are so pleased with your order, you made some lovely choices I love the mix of traditional tartan and the modern herringbone you've gone for, I bet they look just great together!! - Sam

Posted 9 years ago

“My Jacob blankets are excellent quality. Speedy delivery. Very satisfied.”

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Posted 9 years ago

Hi Val, we are so pleased you think so!! Thanks so much for leaving us such brilliant feedback! - Sam

Posted 9 years ago

“Blankets are fantastic, soft, nicely packaged and delivered very fast, within 1 day of ordering them online. Will be a great gift for my friends :) Thanks for the great service, will definitely coming back”

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Posted 9 years ago

Hi Maria We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rach

Posted 9 years ago

“I love my tartan blanket smells and feels like home. Remembered my days on My Scottish Granny's car blanket and found the tartan blanket Co. Excellent delivery and shipping materials. Well a Done!!!”

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Posted 9 years ago

Hi there, thanks for taking the time to share with us your memory's. It's amazing that one item can help recall many happy times. I hope you and you're family cherish your new blanket for years to come ~Rach

Posted 9 years ago

“Speedily delivered; nicely presented; liked both products. Just wish I had investigated a larger size than knee rug for one of the two items. Colour is divine!”

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Posted 9 years ago

Hi Catherine, Thanks very much for leaving us such a lovely review! We are so pleased to hear you are happy with your order. Its just great to know that you are so impressed with the quality of it. I really do hope we will see you back with us again soon ~ Rach

Posted 9 years ago

“The 3 throws that I have purchased as presents for my bridesmaids are beautiful and were beautifully packaged. My ordered arrive quickly and the website was easy to use. I will definitely be ordering again - thank you!”

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Posted 9 years ago

Hi Anna, What a lovely friend you are. I'm sure these will be a much admired and treasured gift to your bridesmaids. Thanks for leaving us a review. All the best for your wedding celebrations. ~Rach

Posted 9 years ago

“It arrived safe and sound will be a good replacement”

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Posted 9 years ago

Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your order. ~Claire

Posted 9 years ago

“I stumbled upon your website while searching for 'wholesale wool blankets' as I needed to order 125 blankets for an event my company is sponsoring. I sent an email and was immediately responded to within 24-hrs --- i actually think it was less than that with the time difference. Rachel, whom I have been corresponding with throughout the ordering process, has been amazing and very responsive --- answered all my questions in a timely fashion and was very helpful. I had ordered the blankets on a Thursday and they arrived (international shipping to Canada) in less than a week - amazing! Those who have seen the blankets so far have loved them and are very impressed with the quality of them --- I have no doubt you'll see a few more sales because of it. In fact, my company is already considering ordering another bulk order for another event we're sponsoring so I'm sure we'll be in touch again. Many thanks! Jenn”

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Posted 9 years ago

Hi Jenn, Thanks so much for taking the time to leave us such a fabulous review. We are so pleased that you have been so happy with your order. I do hope we will see you back with us again ~Rach

Posted 9 years ago

“Sent very quickly, a good product”

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Posted 9 years ago

Hi David , Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your product and our service. ~Rach

Posted 9 years ago

“Excellent service - I didn't expect you to have the tartan I wanted but it was delivered the next day. Most impressive!”

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Posted 9 years ago

Pat thank you so much for your lovely review! We are so pleased to hear you are happy with your Robertson Hunting Tartan blanket. We try our best to send our customers their lovely blankets as quickly as possible so it's great to hear yours arrived so quickly. ~Claire

Posted 9 years ago

“Lovely colours. Just what I wanted.”

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Posted 9 years ago

Hi Julie, We're thrilled to hear you are so impressed with your lovely new Buchanan Blanket! The colours are just gorgeous! - Sam

Posted 9 years ago

“I must congratulate you on the outstanding service and delivery. I ordered my blanket, which I hasten to add is of phenomenal quality and looks fantastic, at 2:30 pm one day and it was delivered at 10:30 am the very next day. Incredible. Well done and thank you vey much.”

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Posted 9 years ago

Hi Alan, Fantastic to hear that. We like people to be able to see and hold their new blanket as soon as possible after ordering. Hope you enjoy it. Fergus

Posted 9 years ago

“Blanket is wedding present which was shipped to California. Arrived 34hours after placing the order & could track every stage of it's journey-amazing service. Excellent and helpful service when used phone to order. Will definitely use again.”

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Posted 9 years ago

Hi Hazel, Great to hear you're happy with our service. North American deliveries can be super quick these days which is fantastic! Fergus

Posted 9 years ago

“Arrived quickly and packaged beautifully. It was bought as a present for my sister who loves it. Many thanks”

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Posted 9 years ago

Hi Susan, Lovely to hear you're happy with your purchase and that your sister is too! Fergus

Posted 9 years ago

“Good quality blanket”

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Posted 9 years ago

Thanks so much for leaving us such a nice review! We are so delighted to hear you are happy with your order. ~ Claire

Posted 9 years ago

TBCo is rated 4.9 based on 7,269 reviews