TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,269 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

Write Your review

Tell us how TBCo made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful customer service Rachel in particular even when there was a little misunderstanding she sorted it without any problems, beautiful products of great quality. Would definitely use them time and again. Thank you team”

Helpful Report

Posted 9 years ago

Hi Isabel, We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rach

Posted 9 years ago

“Easy to use website, lots of choice, fabulous quality, prompt delivery in suitable packaging. Would definitely recommend.”

Helpful Report

Posted 9 years ago

Hello there, thank you so much for taking the time to leave us this fantastic 5 star review! Stay cosy :) - Amy

Posted 9 years ago

“They were very responsive to my inquiries. The shopping experience was very personalized and modern. Shipping so quick. The blankets I bought are snuggly to no end. All in all a great transaction. Thanks TBC!”

Helpful Report

Posted 9 years ago

Hello there, thank you so much for taking the time to leave us such a great review! We're so pleased to hear you're happy with your overall experience with us. Stay cosy :) - Amy

Posted 9 years ago

“High quality product and efficient service.”

Helpful Report

Posted 9 years ago

Hi there, Thanks for taking the time to leave us a 5* Review. I'm so pleased you were happy with your order ~Rachel

Posted 9 years ago

“Great quality. And well packaged and swift service”

Helpful Report

Posted 9 years ago

Hi Peter, Thanks very much for leaving us such a lovely review! We are so pleased to hear you are pleased with your order. I really do hope we will see you back with us again soon ~ Rach

Posted 9 years ago

“Daughter delighted with rug! Thank you. Very professional service and excellent communication. Will definitely use the Tartan Blanket co again.”

Helpful Report

Posted 9 years ago

Hi Elisabeth, Many thanks for leaving us a kind review. I'm pleased to hear this was a well received gift. ~Rach

Posted 9 years ago

“My tartan blanket is beautiful. It arrived promptly and beautifully packaged and TBc kept me informed of it's progress. A great service all round.”

Helpful Report

Posted 9 years ago

Hi Claire , Thanks very much for leaving us such a lovely review! We are so pleased to hear you are happy with your order. Its just great to know that you are so impressed with the quality of it. I really do hope we will see you back with us again soon ~ Rach

Posted 9 years ago

“The tartan blanket is very good quality. I cannot say that for the length of time by airmail to Australia. It took three weeks to arrive. Due to the facet it had to go through customs as it did not have a customs declaration label on it.”

Helpful Report

Posted 9 years ago

Hi Jennifer, so sorry for missing the label and causing a delay at customs. Thanks for taking the time to leave a review and for providing this helpful feedback. ~Rachel

Posted 9 years ago

“Good quality and arrived on time.”

Helpful Report

Posted 9 years ago

Hi there, Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your product and our service. ~Rach

Posted 9 years ago

“I bought one of your lovely light summer scarves. Gorgeous colours lovely soft wool and perfect for our milder winters here in NZ.”

Helpful Report

Posted 9 years ago

Hi Isabel , Thanks for taking the time to leave us a review. The lightweight scarves are a new range for us so I'm really pleased you like them. Agreed, perfect for the NZ winters. ~Rachel

Posted 9 years ago

“Excellent service: prompt delivery, fabulous product, beautifully wrapped and reasonably priced.”

Helpful Report

Posted 9 years ago

Hi Olivia, Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your product and our service. ~Rach

Posted 9 years ago

“The service I received was amazing. I emailed some questions about shipping times and received a very quick response, which was great because I needed the blanket as quickly as possible. I ordered the blanket on a Wednesday and it was delivered to Canada on Friday. So wonderful! Aside from the service, the blanket was affordable and gorgeous. As a result, a gift for a dear friend is going off without a hitch! Much appreciated!”

Helpful Report

Posted 9 years ago

Hi Jennifer, we are so pleased that your order arrived with you a bit quicker than you had expected and that you are so delighted with your purchase We look forward to seeing you back with us again soon. ~Rach

Posted 9 years ago

“Good products and excellent service/ communication”

Helpful Report

Posted 9 years ago

Hi Philip , Thanks for taking the time to leave us a review. ~Rachel

Posted 9 years ago

“The blanket I ordered is beautiful. It will make a wonderful wedding gift for a friend - we're both highland dancers in Canada & I wanted something Scottish to surprise her with. It's perfect. Many thanks also for the great communication regarding delivery times.”

Helpful Report

Posted 9 years ago

What a lovely touch for your fried such a lovely idea. Thanks for your 5* review ~Rachel

Posted 9 years ago

“After placing my order I realized that I needed an additonal blanket. I emailed The Tartan Blanket Co and they stopped my order from shipping, added the additonal blanket, and refunded me the extra shipping costs from the second order. I still received my order within the same week it was initially placed and I live in the United States.The blanket's colors are even more beautiful in person. I will defiantly be ordering more blankets on the future.”

Helpful Report

Posted 9 years ago

Hi there, Thanks so much for you kind emails and your lovely review. We are really pleased we have been able to help and hope you are happy with your order ~Rach

Posted 9 years ago

Danielle thank you so much for such a lovely review! We are so pleased we were able to add the additional blanket to your order and it still arrive so quickly. We know how much our customers love our blankets so we try and make sure they arrive at their new homes as quickly as possible. Thanks so much for the amazing feedback, it means so much to us! ~ Claire

Posted 9 years ago

“I absolutely adore my newest blanket from The Tartan Blanket Co. I purchased the classic wool blanket in Buchanan Antique Tartan and it adds the perfect touch of fall to our home. The blanket arrived very quickly and was wrapped with care. I've never been so happy with a product before!”

Helpful Report

Posted 9 years ago

Hi Samantha , Thanks so much for taking the time to leave us such a fabulous review. We are so pleased that you have been so happy with your order. I do hope we will see you back with us again ~Rach

Posted 9 years ago

Thank you so much for such a lovely review Samantha! We are so pleased to hear how much you love your new blanket, it makes us so happy when we know we’ve made our customers happy! ~ Claire

Posted 9 years ago

“I ordered this tartan blanket as a present for friends in Italy. I am delighted with it. It was delivered very quickly and packaged beautifully. Thank you”

Helpful Report

Posted 9 years ago

Hi there, Thanks for taking the time to leave us a lovely review. I'm sure it will be a well received gift ~Rachel

Posted 9 years ago

“Hi from B C. Canada, bought this lambs wool scarf for my husband, for our 55 th ann. He really looks smart, so soft and will be warm for our winters, thank you.”

Helpful Report

Posted 9 years ago

Hi evelyn, I'm so pleased to hear you were happy with your choice of present for such a special occasion. I know those Canadian winters can be harsh so a perfect choice. Thanks again ~Rachel

Posted 9 years ago

“I ordered a Classic Lambswool Blanket Scarf, the product was exactly as described and arrived quickly. I will definitely be buying more from yourselves. Thank you.”

Helpful Report

Posted 9 years ago

Hi there, Thanks very much for taking the time to leave us such a lovely review! We are so pleased to hear you are happy with your order and would use us again ~Rachel

Posted 9 years ago

“Lovely colour and the warmest blanket I've ever wrapped myself up in!”

Helpful Report

Posted 9 years ago

Hi Kirsten , I'm so glad this blanket has found a loving home with you and will keep you snuggly. Thanks for choosing us. ~Rachel

Posted 9 years ago

TBCo is rated 4.9 based on 7,269 reviews