TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,269 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service fast delivery. Fabulous QUALITY.”

Helpful Report

Posted 9 years ago

Hi Margaret, its so great to hear that you think so! Thanks so much! - Sam

Posted 9 years ago

“Very well packed, warm good design and good quality, very prompt delivery”

Helpful Report

Posted 9 years ago

Thanks Brenda, we're really pleased to hear that your new Lindsay blanket is keeping you nice any cosy! Thanks so much for your great feedback! - Sam

Posted 9 years ago

“Fast delivery.Well informed on delivery status.Excellent product at the end of it.”

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Posted 9 years ago

Thanks Keith! Its great to know you appreciated our updates. - Sam

Posted 9 years ago

“The website is easy to negotiate. The products were easy to choose due to clear pics. Nicely wrapped in tissue and boxed. Speedy delivery all the way down to Somerset.”

Helpful Report

Posted 9 years ago

Hello Tilly, its wonderful to hear you found our website nice and easy to use thanks so much for your great feedback on our packaging too! - Sam

Posted 9 years ago

“The blanket was soft, warm and beautiful! It was also beautifully wrapped and arrived on schedule.”

Helpful Report

Posted 9 years ago

Hi Christine, Its so lovely to hear that you're so impressed with your new blanket and that you were so pleased with how we wrapped this for you! - Sam

Posted 9 years ago

“I am pleased with my purchase. Quick response to my enquiries per email. Fast delivery and a good range of products. Have recommended the website to others.”

Helpful Report

Posted 9 years ago

Thanks Lisa, we're so pleased to hear you'd recommend us to others! - Sam

Posted 9 years ago

“This is my second order and I have nothing but good to say about both the goods and service My most recent order has been sent to a new baby in Germany”

Helpful Report

Posted 9 years ago

Hi Joanne, it was so nice to see you back with us again. We're so pleased to hear you're just as impressed with your most recent order - Sam

Posted 9 years ago

“Quick and helpful service”

Helpful Report

Posted 9 years ago

Thanks Linda! We're glad to hear you're happy with everything! - Sam

Posted 9 years ago

“The blanket is absolutely gorgeous. I paid for the item to be wrapped expecting gift wrapping, all that happened was a piece if grey tissue wrapped around the middle, both ends were showing. This tissue us no more than I expect from a company of his quality. I gave them the details forthe card, which us a post card, but It does say that on the web site. I gave to say that as soon as tbc were made aware of my dissapointment they refunded my money. I thinkthey should explain what they mean when they offer wrapping.”

Helpful Report

Posted 9 years ago

Hello Susan, We're so sorry that you were disappointed in how your orders were wrapped. We wrap all our blankets in the same way and usually receive such great feedback about it. Thanks so much for your feedback though and for your 5 star rating! - Sam

Posted 9 years ago

“Excellent service and loved the packaging and quality of the rug”

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Posted 9 years ago

Hello Karin, Thanks so much for taking the the time to leave us such awesome feedback! - Sam

Posted 9 years ago

“Gorgeous! So soft, beautiful colors, looks like others I have seen at 5 times the price. Packaging was so pretty and I was surprised by how quickly I received it. I am so happy. Thank you for this lovely high quality product.”

Helpful Report

Posted 9 years ago

aw thanks Soringa! We're thrilled to hear you're so impressed with your order! - Sam

Posted 9 years ago

“Order process was very easy. Contact with company to confirm delivery address very easy. Delivery arrived less than 24 hours after ordering. thank you”

Helpful Report

Posted 9 years ago

Thanks Jocelyn, its great to hear you've been so pleased with the service you've received and your new blanket arrived safely and in double quick time! - Sam

Posted 9 years ago

“Speedy service , lovely packaging , wonderful products - ordered 3 different items - and great communication from TBC Highly recommend and can't wait to use again !”

Helpful Report

Posted 9 years ago

Thanks a lot Fiona! We can't wait to see you back with us again! - Sam

Posted 9 years ago

“Scarves are made with excellent materials , they look great and are extremelly warm, perfect for cold winters ! Greatly recommend The Tartan Blanket Co”

Helpful Report

Posted 9 years ago

The scarves are so cosy Giacomo! We're super pleased you think so too! - Sam

Posted 9 years ago

“Fast delivery, very well packaged. Quality item.”

Helpful Report

Posted 9 years ago

We're so pleased to hear that Julia! - Sam

Posted 9 years ago

“Excellent and fast service”

Helpful Report

Posted 9 years ago

Thanks Fiona! - Sam

Posted 9 years ago

“This classic Fraser Tartan Blanket is absolutely beautiful. It is so welcoming on the chair next to the fireplace. It just beckons one to sit with a good book and a cup of tea! The purchase and delivery process was flawless. I will be ordering additional products from this company.”

Helpful Report

Posted 9 years ago

aw thanks Donna! Hopefully you'll enjoy many cups of tea under your cosy new blanket! - Sam

Posted 9 years ago

“Fantastic blanket and the excellent box and wrapping that made the items really special”

Helpful Report

Posted 9 years ago

we're so pleased you liked our gift wrapping William! - Sam

Posted 9 years ago

“received my wool blanket just in time for our cold winter; excellent quality”

Helpful Report

Posted 9 years ago

Hello Carmella, we're thrilled to hear its arrived safely! Hopefully this will keep you nice and cosy through winter! - Sam

Posted 9 years ago

“Customer service was great helping me find out delivery times and costs before placing my order. Delivery was also much faster than I anticipated and the shipment arrived in beautiful packaging. The quality of the blankets I ordered is amazing - much thicker and cozier than I expected for the price. Thanks!!”

Helpful Report

Posted 9 years ago

Thanks so much Emily! We're so pleased to hear you're so happy with your new blanket! - Sam

Posted 9 years ago

TBCo is rated 4.9 based on 7,269 reviews