TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,269 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“+I love my blanket scarf; though I wish it were a bit wider (the length options are great, but width would be nice as well) the quality of the wool is superb and it's nice and cuddly warm. I'm definitely buying more. Shipping to the US was a breeze and quite quick as well!”

Helpful Report

Posted 9 years ago

Hey Caitlin , so pleased you were happy with your new blanket scarf and the speedy shipping over to you. Thanks also for your comments re sizing. This will be useful when planning our new ranges. ~Rachel

Posted 9 years ago

“Swift delivery. Beautifully packaged and a really great quality product. My sister will be thrilled with it.”

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Posted 9 years ago

Hi Jack , So pleased you were happy with the box and beautiful blanket inside. I hope we'll see you again ~Rachel

Posted 9 years ago

“Excellent product and excellent service. Will use again”

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Posted 9 years ago

Hi Michael, Thanks very much for taking the time to leave us such a lovely review! We are so pleased to hear you are happy with your order and would use us again. Of course if we can be of any help do ask ~Rachel

Posted 9 years ago

“It was stunning.”

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Posted 9 years ago

That's so lovely of you to say. Thank you Claire .

Posted 9 years ago

“Won't be able to say until after Christmas as goods are presents for grandsons. They arrived in France in a very short time. ( Postie had just thrown package over the iron gate at the front of my daughter s property). Service was good, though. Thank you for your work.”

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Posted 9 years ago

So pleased the parcels arrived quickly with you. I hope they'll be a well received gift. Let us know ~Rachel

Posted 9 years ago

“There was good communication from ordering right through to dispatch so I knew exactly when to expect delivery. The blanket is lovely and soft and arrived beautifully packaged and I'm sure the gift recipient will be delighted.Thank you.”

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Posted 9 years ago

We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rachel

Posted 9 years ago

“This blanket arrived super fast to the states, well packaged, and the blanket looks and feels fantastic. My mother is going to be so pleased with this when she gets it for Christmas!”

Helpful Report

Posted 9 years ago

Hi Kenneth, we are so pleased that your order arrived with you a bit quicker than you had expected and that you are so delighted with your purchase. I'm sure it will be a well received gift. Merry Christmas. ~Rachel

Posted 9 years ago

“Arrived very quickly and was presented in a nice box. The feel and quality of the blanket was really lovely. The size of the knee blanket was just perfect as it is smaller than the picnic-style blankets. The only very small negative comment was that I had hoped that it would state somewhere on the blanket that it was 'Lindsay' tartan so the person would realise the thought behind the gift. But the only place that this was mentioned was on the invoice/despatch note which wouldn't be seen by the recipient. However, this would not put me off ordering in the future and I would definitely recommend this company.”

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Posted 9 years ago

Hi Jillian, It's always interesting to hear such feedback. I can raise this with our products team when developing the range. So pleased you were happy with every other aspect and I hope we see you again ~Rachel

Posted 9 years ago

“My order arriver beautifully packaged and so quickly! Very happy! The blanket is beautiful.”

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Posted 9 years ago

Hi Carole, So glad your order made it to you quickly. It's great to hear this as we try our best to get them out just as soon as possible. Thanks for leaving a review ~Rach

Posted 9 years ago

“Lovely product and speedy delivery”

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Posted 9 years ago

We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rachel

Posted 9 years ago

“The blankets were excellent. They were delivered very quickly and we were kept informed of delivery from leaving the company to our door. Unfortunately one of the blankets did not match the colour we saw online. However this was not a problem as the return was free and exchanged for a pattern we preferred no questions asked and sent out again very promptly. I was very pleased with the service and blankets and would order again without hesitation. Thank you, these will be much appreciated gifts.”

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Posted 9 years ago

Hi John, Thanks so much for taking the time to leave us such a fabulous review. We are so pleased that you have been so happy with your replacement order. I do hope we will see you back with us again ~Rachel

Posted 9 years ago

“I have bought these as Christmas presents for my parents hopefully they will like them as much as I do. Maybe I will keep them for myself and get them something else, these blankets are so soft and cuddly. There service was also very prompt as well.”

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Posted 9 years ago

Hi lesley, Many thanks for leaving us a kind review. I'm pleased to hear this will be a well received gift. ~Rachel

Posted 9 years ago

“Fascinating quick delivery to Germany. Fine cloth, good value!”

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Posted 9 years ago

So pleased you loved your new blanket. Thanks for taking the time to leave a review ~Rachel

Posted 9 years ago

“What a wonderful item. I cannot praise this Company enough. A very professional service that delivers an extremely high quality product with a personal touch; very tasty shortbread biscuits included with the blanket. Thank you.”

Helpful Report

Posted 9 years ago

Hi Louise. Thanks so much for taking the time to leave us such a fabulous review. We are so pleased that you have been so happy with your order. I do hope we will see you back with us again ~Rachel

Posted 9 years ago

“Easy to use website. Efficient service and an excellent quality product.”

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Posted 9 years ago

Hello! Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your product and our service. ~Rachel

Posted 9 years ago

“Very good service and lovely scarf. My girlfriend will love it”

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Posted 9 years ago

Hi John, Thanks very much for taking the time to leave us such a lovely review! We are so pleased to hear this will be a well received gift ~Rachel

Posted 9 years ago

“Product arrived extremely quickly and beautifully packaged in excellent condition. Web site was also easy to use for ordering”

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Posted 9 years ago

Hello Susannah, Thanks so much for taking the time to leave us such a fabulous review. We are so pleased that you have been so happy with your order. I do hope we will see you back with us again ~Rachel

Posted 9 years ago

“I received my blankets promptly, even though they were coming all the way to Canada, and they were even nicer than I expected. The blankets are soft, the colours are vibrant, and they are larger than I thought they would be. I am very, very happy with them! Thank you and Merry Christmas from ????????”

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Posted 9 years ago

Merry Christmas!! Thanks very much for leaving us such a lovely review! We are so pleased to hear you are happy with your order. Its just great to know that you are so impressed with the quality of it. I really do hope we will see you back with us again soon ~ Rachel

Posted 9 years ago

“Arrived in good time, nicely wrapped. Very pleasantly surprised.”

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Posted 9 years ago

Hello! So pleased you were happy with the box and beautiful blanket inside. I hope we'll see you again ~Rachel

Posted 9 years ago

“Delivered quickly. As it's nicely wrapped up I've not fully opened it as it is a gift which was requested by the recipient so I presume they know what it's like”

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Posted 9 years ago

How lovely of you to have bought something you'll know they'll like. That's the best kind of shopping. Have a great Christmas all. ~Rachel

Posted 9 years ago

TBCo is rated 4.9 based on 7,269 reviews