TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,263 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,263 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Won't be able to say until after Christmas as goods are presents for grandsons. They arrived in France in a very short time. ( Postie had just thrown package over the iron gate at the front of my daughter s property). Service was good, though. Thank you for your work.”

Helpful Report

Posted 8 years ago

So pleased the parcels arrived quickly with you. I hope they'll be a well received gift. Let us know ~Rachel

Posted 8 years ago

“Arrived in good time, nicely wrapped. Very pleasantly surprised.”

Helpful Report

Posted 8 years ago

Hello! So pleased you were happy with the box and beautiful blanket inside. I hope we'll see you again ~Rachel

Posted 8 years ago

“I am pleased with my purchase. Quick response to my enquiries per email. Fast delivery and a good range of products. Have recommended the website to others.”

Helpful Report

Posted 8 years ago

Thanks Lisa, we're so pleased to hear you'd recommend us to others! - Sam

Posted 8 years ago

“Excellent and fast service”

Helpful Report

Posted 9 years ago

Thanks Fiona! - Sam

Posted 8 years ago

“fast shipping, quality product, fair price”

Helpful Report

Posted 9 years ago

Hi Erika, thanks so much for taking the time to leave us such great feedback. Hopefully we'll see you again in the future - Sam

Posted 9 years ago

“Excellent product, nice packaging. Arrived slightly later than I hoped”

Helpful Report

Posted 9 years ago

What a shame it was late in reaching you. I know our team sent this out quite quick. I'm pleased you like it though ~Rachel

Posted 9 years ago

“Order was delivered very quickly and packaged well. As its a gift it hasn't been opened yet so can't comment fully”

Helpful Report

Posted 9 years ago

Hi Craig, Many thanks for leaving us a kind review. I hope to hear this was a well received gift. Thanks for choosing from our ranges ~Rachel

Posted 9 years ago

“I gave a blanket as a present and the recipient loved it. The quality is very good and it feels nice and soft. The colour wasn't quite as it looked online. I recommend the company as the service was very good.”

Helpful Report

Posted 9 years ago

Hi there Many thanks for leaving us a kind review. I'm pleased to hear this will be a well received gift. ~Rachel

Posted 9 years ago

“Really quick delivery and beautifully presented and boxed. Not quite as soft as I expected but great value. Matches my decor exactly and just the right size for my chair”

Helpful Report

Posted 9 years ago

Hi there, Thanks for taking the time to leave us a review. So pleased that you found a great match. We do find they soften with a wash. Just wash on a cool wool wash. ~Rachel

Posted 9 years ago

“Good company with quick delivery. Quality of blankets good but 100 percent wool is always a bit course and scratchy, even when gently washed. Would go for a blend next time for comfort next to the skin.”

Helpful Report

Posted 9 years ago

Thanks for your useful review. I'm sure others will welcome your advice. I hope we'll see you again in the future ~Rachel

Posted 9 years ago

“Good quality blanket and swift service.”

Helpful Report

Posted 9 years ago

Thanks for your lovely review. So pleased you loved the quality of your new blanket ~Rachel

Posted 9 years ago

“good communication after placing order, and advising of despatch Improvements could be made by advising that the delivery comes out under a different trading name Also nothing in the parcel to suggest how to look after the items, needed to go back to the website to find out. Much nicer to include this in the package”

Helpful Report

Posted 9 years ago

Hi Peronel, thanks so much for your helpful feedback. We're so pleased to hear that you managed to find the care details on our website. We do hope you get many years of use from your new blanket, and hopefully we'll see you back with us again in the future -Sam

Posted 9 years ago

“Arrived quickly beautifully packed and excellent quality for a reasonable price, very happy”

Helpful Report

Posted 9 years ago

Hi there, So glad your order made it to you quickly and you were pleased with everything.. It's great to hear this as we try our best to get them out just as soon as possible. Thanks for leaving a review ~Rach

Posted 9 years ago

“I am happy with the blankets I've received although the colours are not as vibrant as they were shown on the pictures. I would use the tartan blanket co again though.”

Helpful Report

Posted 9 years ago

Hi Christine, thank you for taking the time to write this review. We're sorry the colours weren't quite what you were expecting, sometimes depending on your screen resolution they may look slightly different. We're very glad to hear you will be a returning customer and hope your blankets are keeping you nice and cosy! - Amy

Posted 9 years ago

“it was lovely quality and presentation but colour not quite as I expected from the photo.”

Helpful Report

Posted 9 years ago

Thank you so much for your kind review, we are so sorry to hear the colour was not as you expected. We really appreciate your feedback and will look into our photography. We are happy to exchange or refund the blanket for you if the colour is not quite right, just get in touch and we will be happy to help.

Posted 9 years ago

“Blanket is lovely, got it Mackenzie tartan. Just a shame I could not pick a luxury one in this pattern. My next picnic is going to be ace because of this thing!”

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Posted 9 years ago

Thanks so much for leaving us such a lovely review! We are so delighted to hear you are happy with your order. What a great choice, the perfect picnic blanket! I really do hope we will see you back with us again soon ~ Claire

Posted 9 years ago

“Looks great of what I can see of it; didn't want to undo the inside wrapping. It is part of a wedding gift and I'm sure they will love it. Fast service also and good price.”

Helpful Report

Posted 9 years ago

Hi Linda , Thanks so much for taking the time to leave us such a fabulous review. We are so pleased that you have been so happy with your order. I do hope we will see you back with us again ~Rach

Posted 9 years ago

“Ordered and received three blankets last week.they seem good quality and the order arrived very promptly.however the company are now offering me 15% off my next order which is actually a bit annoying since it implies I could have ordered one blanket and then could have saved money on a separate order for the other two.oh well !”

Helpful Report

Posted 9 years ago

Hi Hugh, What a shame you had missed out. This was the first discount of it's kind this year and was released after you had placed the order. I see you are a newsletter subscriber so it seems it was poor timing. I've refunded you on this occasion and hope we'll see you again in the future. Do watch out for those discount codes in the newsletters. ~Rach

Posted 9 years ago

“goods arrived promptly and as described. One query however , somewhere along the line on the order it said that the information would be sent to the United States......why ?”

Helpful Report

Posted 9 years ago

Hi Derek, Thanks for your lovely review, we are so pleased to hear that your blanket arrived with you safely. We did have a message at the checkout to let our customers know that your details are passed to the US but dont worry all your details are still totally secure. Its just our website is based in the US, just like Facebook and Twitter. We never share your details with anyone so please don't worry at all. If you do have any more questions at all though please do get in touch! - Sam

Posted 9 years ago

“Product, packaging and delivery were all excellent however one improvement that could be made is upon check out. Giving the customer an option to add a gift card message would be useful. I purchased the item as a gift and the receiver had no idea who it was from.”

Helpful Report

Posted 9 years ago

Hi Mondana, Thanks so much for taking the time to leave us such a good review. We are so pleased that you are happy with your new kilt. Thanks for your feedback on the idea of adding a gift card, I'll make sure I mention it to the rest of the team to see if its something we can add. If you do order any future gifts with us though you can always get in touch at info@tartanblanketco.com and we can add a handwritten note to the order with no problem - Sam

Posted 9 years ago

TBCo is rated 4.9 based on 7,263 reviews