Taxicode Reviews

1.1 Rating 545 Reviews
F
Happiness Grade
F

Refund - Difficult

34.62%
Industry Average
Terrible service and they are scammers as I booked based on their offered prices and once paid they called to inform that prices are triple. And they rejected to refund the money despite that their website confirms that offered prices are never change.
posted 3 weeks ago - Nader
Scammers! Cancelled the booking on us a few hours before pickup. When I called back the next day to see about my refund they said that I had cancelled the booking and won’t get anything back! Kept calling them and emailing for about a week to no avail. Eventually opened up a dispute with my bank and after telling Taxicode this they did send the money back. DO NOT BOOK WITH THIS COMPANY!
posted 2 months ago - Anonymous
Requested a refund, in which they are now saying we cancelled the booking.
posted 2 months ago - Anonymous
After waiting another 15 minutes I said we will get another Cab and I want a refund.
posted 2 months ago - Anonymous
No show causing us to miss our show in London and what's worse they still haven't given us a refund.
posted 3 months ago - Dan
I have already reported them to Action Fraud and will report the to trading standards if a full refund is not provided as they are not following consumer laws.
posted 4 months ago - ""
They've been really difficult to get a refund out of for this failed service, so I'd advise not booking with them and instead shopping around for local taxi providers.
posted 5 months ago - Tessa
AVOID AT ANY COST.They assigned us Lavish Chauffeur taxi who showed up 30 min late ,without a car seat for the baby, even though we had paid for one. The driver would not even meet us to the gate. Eventually we decided to take the tube for the safety of our baby, but the company would not refund us. This is not a legitimate company, more of a scam
posted 6 months ago - Anonymous
Just had my booking cancelled (for my wedding!) via email. Refund not showing and I’ve got to now find an alternative. Fuming!!!!
posted 8 months ago - Anonymous
' I requested a refund twice during this call, but the operator insisted my car would arrive by 4.
posted 8 months ago - Anonymous