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Taxicode Reviews

1.1 Rating 604 Reviews
F
Happiness Grade
F

Refund - Difficult

34.88%
Industry Average
Shocking Travelled from Glasgow, pre booked 2 taxis for 9 of us Got told they both broke down enroute to collect us, full payment taken and will be 3 days to refund Do not use this company.
posted 2 months ago - Glasgow girls
£47 for absolutely NOTHING - emailed quoting consumer rights act 2015 - 7 days later - email response - no refund as per terms and conditions I agreed to when making the booking.
posted 5 months ago - S Ford
The first night was great, altho we realised pretty early on that we'd overpaid. The second night we received a cancellation from the driver so we had to pay for another taxi even tho we'd pre paid stupid amount for a taxi. Apparently we'll get a refund, so fingers crossed!
posted 6 months ago - Donna Clegg
Scam No taxi No refund Rip off
posted 8 months ago - Anonymous
Did receive a refund eventually but not including the booking fee.
posted 8 months ago - Anonymous
I shall keep you posted to see if i get a refund. Otherwise i would say i got scammed as i paid up front, no confirmation email or correspondence, received a phone call today claiming a taxi was on its way to me (even though i booked it for next week). No recourse etc
posted 8 months ago - Anonymous
DO NOT BOOK !! STAY AWAY the pre booked taxi never arrived . WAITED 30 MINUTES FOR A CAR. WAS ADVISED BY CUSTOMER SERVICE I WOULD RECEIVE A FULL REFUND. WHEN I DID NOT RECEIVE THE REFUND AND RE CONTACTED THE COMPANY THEY REFUSED TO HONOUR THE REFUND !!!!
posted 10 months ago - JAMES GAVIN
I had to cancel because your site was not working properly: I tried to book for november the 2nd in the morning (I even manipulated the little clock's hands on your site) and I was booked automatically for the next day at noon ! My refund demand has been refused according to company policy!!!!!!!!
posted 1 year ago - Anonymous
Booked them to take us, a party if 6, to a family wedding. Paid in full in advance and then 2 days before they cancelled the bookng advising that a refund would be in my account within 3-5 days. That was 10 days ago and still no refund. Strongly recommend don't use them, as I feel have ben scammed. BTW I could get review on by ticking 1 star but reality they would definitely get none.
posted 1 year ago - Anonymous
I requested a refund seeing as it was not confirmed, and they refused and said it would be a full cancellation fee, even though they were unable to accommodate the trip.
posted 1 year ago - Anonymous