“
What made it worse was the response to my complaint: simply stating that a refund had been issued, with no apology or explanation at all.
”
posted 3 weeks ago
- Anonymous
“
Multiple last minute cancelations leaving you stranded.
Not a 24/7 help service as claimed.
No refund received after multiple assurances made which turned out all to be lies and company does not refund , business model of taking payments before they cancel your taxi.
”
posted 2 months ago
- Anonymous
“
Shocking
Travelled from Glasgow, pre booked 2 taxis for 9 of us
Got told they both broke down enroute to collect us, full payment taken and will be 3 days to refund
Do not use this company.
”
posted 8 months ago
- Glasgow girls
“
£47 for absolutely NOTHING - emailed quoting consumer rights act 2015 - 7 days later - email response - no refund as per terms and conditions I agreed to when making the booking.
”
posted 11 months ago
- S Ford
“
The first night was great, altho we realised pretty early on that we'd overpaid. The second night we received a cancellation from the driver so we had to pay for another taxi even tho we'd pre paid stupid amount for a taxi. Apparently we'll get a refund, so fingers crossed!
”
posted 1 year ago
- Donna Clegg
“
Scam
No taxi
No refund
Rip off
”
posted 1 year ago
- Anonymous
“
Did receive a refund eventually but not including the booking fee.
”
posted 1 year ago
- Anonymous
“
I shall keep you posted to see if i get a refund.
Otherwise i would say i got scammed as i paid up front, no confirmation email or correspondence, received a phone call today claiming a taxi was on its way to me (even though i booked it for next week). No recourse etc
”
posted 1 year ago
- Anonymous
“
DO NOT BOOK !! STAY AWAY the pre booked taxi never arrived . WAITED 30 MINUTES FOR A CAR. WAS ADVISED BY CUSTOMER SERVICE I WOULD RECEIVE A FULL REFUND. WHEN I DID NOT RECEIVE THE REFUND AND RE CONTACTED THE COMPANY THEY REFUSED TO HONOUR THE REFUND !!!!
”
posted 1 year ago
- JAMES GAVIN
“
I had to cancel because your site was not working properly: I tried to book for november the 2nd in the morning (I even manipulated the little clock's hands on your site) and I was booked automatically for the next day at noon ! My refund demand has been refused according to company policy!!!!!!!!
”
posted 1 year ago
- Anonymous
