Ted Baker Reviews

1.7 Rating 274 Reviews
F
Happiness Grade
F

Delivery - Slow

26.67%
Industry Average
The day after reaching out, there was some tracking movement indicating that the package was "out for delivery.
posted 6 months ago - Anonymous
I sent the original order back using their shipping label and received proof of delivery once the order was returned to the Ted Baker facility.
posted 1 year ago - Anonymous
Unable to contact a representative by calling their helpline. I literally get cut off every time I have attempted to call. Their delivery service by Evri is also awful. Evri have stated they attempted delivery but no one has actually turned up to deliver as stated. Still waiting 2 days later without any help from Ted Baker. Avoid. Do not purchase via their website. Better to purchase through a high street store.
posted 1 year ago - Anonymous
I buy regularly from the Ted Baker store in Dallas but decided to order online a jacket- $325 dollars including the delivery charge.
posted 1 year ago - Mike A
Then got an email to say there out of stock which isn’t the case as I can clearly buy them off there website which say’s instock for next day delivery.
posted 1 year ago - Jason Taylor
I have placed a delivery for next day and paid extra they chose this useless evri courier service … which never delivers on time… after paying so much for an expensive things and they do not get delivered on time… what a hope less company is a Ted Baker and they customer service is not reachable at all… pathetic and disgusting
posted 1 year ago - Srilaxmi
Absolutely Shocking service! Paid extra for next day delivery as it was a gift. Parcel still hadnt turned up 6 days later. So looked to return the item and they want to charge me £3 to return it! After I've already paid £5 for next day delivery!
posted 1 year ago - Michael Pywell
I bought a gift set online and was told it would be dispatched within 3-5 days as per standard delivery.
posted 1 year ago - Demilade
It indicates on their website that standard delivery is within 3-5 days - I've been waiting 10 days and still no sign of my item.
posted 1 year ago - Amanda
Ordered a candle original price £28, it was on sale for £16 plus delivery. When it came it had tester stickers all over it. No way are tester candles £28. Emailed customer services after 5 days no reply. Again at 7 days no reply. Its now 2 months.
posted 2 years ago - Claire Munir