Ted Baker Reviews

“ I asked for a refund of the difference of £30 for their mistake, the store replied that they were not against me returning the goods. ”

“ They purposely did not deliver 2 items but sent me a notification of a refund email without specifiying wich item is out of stock. ”

“ I now cannot get through to them by email or phone to inquire about my refund, they will not answer their phone and I receive the same blanket email back that “some one will contact me from customer service soon”. ”

“ I'm a high net worth individual and will NEVER shop here again! I returned all my items beginning of Dec and still don't have a refund. Sent 3 emails and called 7 times. This company is going down the tube. It's disgusting how their operations are treating customers. Filing a complaint and fraud dispute with my credit card company now. ”

“ I have not received the refund on three items worth $1,300 I have returned over 3 months ago. No responses on numerous emails and phone calls from the customer service. It is unacceptable to exhibit such negligence in addressing customer concerns. ”

“ It have taken a whole month now to process a refund on a faulty items. ”

“ I also emailed several times trying to get a cancellation and refund and it took ages. ”

“ Still waiting for a refund from December. No response on phone or via email. Apparently next step is to report them to trading standards. It makes you think Ted Baker is a scam company. ”

“ They do not even deserve one star. I ordered an item on December 18th and i still haven't received it and can't get in touch with anyone. Wish I had seen these reviews before I ordered as I thought Ted Baker was a reputable brand, the business is a con. I want my item or a refund but looks like i've been robbed of £90, beyond angry. ”

“ I was told to reorder the item and that I would receive a refund for the original purchase. ”