Ted Baker Reviews

“ Additionally, no one returns emails. ”

“ Do you want to make a RETURN? Then, YOU better PAY for it yourself, despite their claim online of free returns. ”

“ This has been a horrible buying experience. I have been trying to return a purchase and can not get a response from this company and the link on their site is not working. Going on two weeks. No one returns emails. Horrible customer service. I was going to exchange it, but after this experience I am done with them. ”

“ Online returns portal doesn't work. Customer service number goes unanswered. Noreply email provided... How are you meant to return an online order? ”

“ Having very poor customer service from Ted Baker. Cannot get returns link sent by email - they say they send it - they don't! ”

“ Was told to send purse back and sent a returns portal to use. ”

“ Horrible customer service and returns. ”

“ Returned £600 worth of coats using there own returns label but was told the boxes where empty and I’m not entitled to a refund, I sent proof of postage showing the weights of the parcels but they won’t give me a refund, I am shocked at there awful returns proces ”

“ Buyer beware!! Returns not honoured from online store. ”

“ Hidden charges in returns policy and nobody answering the phone. I would accept the returns charge, but I ordered the same size as always and the item was tiny. I was going to exchange but changed my mind and asked for a refund. I would rather give my money to a company who prioritise customer service. ”