Ted Baker Reviews

“ absolutely horrible customer service! Ordered a dress with the next day delivery and no delivery details several days later, no customer service except for a stupid ted bot! The ted bot kept telling me that the order was secure but in fact it was out of stock and cancelled. ”

“ I was very disappointed with the service of this store. ”

“ Company has gone down with terrible customer service. ”

“ I now cannot get through to them by email or phone to inquire about my refund, they will not answer their phone and I receive the same blanket email back that “some one will contact me from customer service soon”. ”

“ I called customer service many times in their business hours: no one answers. ”

“ Bought merchandise for Christmas. Have been trying for over two weeks to return. Can’t get on line to print return label nor any answer from Customer Service. Emailed them twice and still waiting to hear from them for return label. Giving company until Monday and then contacting my credit card company to dispute the charge from Ted Baker. Very frustrating and disappointing! Haven’t had issues with them in the past. ”

“ I have not received the refund on three items worth $1,300 I have returned over 3 months ago. No responses on numerous emails and phone calls from the customer service. It is unacceptable to exhibit such negligence in addressing customer concerns. ”

“ BEWARE of Ted Baker Customer Service! Because there is NO CUSTOMER SERVICE. ”

“ MOST TERRIBLE CUSTOMER SERVICE EVER!!! Had to have multiple phone calls to them and still not resolving the issue. ”

“ This has been a horrible buying experience. I have been trying to return a purchase and can not get a response from this company and the link on their site is not working. Going on two weeks. No one returns emails. Horrible customer service. I was going to exchange it, but after this experience I am done with them. ”