“The people who work at the service are patient and attentive to your needs and always nice.
Buying materials outside England requires a lot of time and can be complicated, because of the custom policies.”
“The order I had made got lost but was replaced again without any problems. 'The problems seem to be with the postal service and certainly not with GreenPeace. Thanks for the good service and good articles!
All good luck with the fine work!”
“Wonderful customer service. One order got lost enroute and they immediately sent a new order
I have ordered a few times, communication is excellent, quality of items top rate”
“The sweatshirt I ordered was too small and I couldn’t find my order number. Contacted Emily who sorted that out for me and told me how to send it back. Followed instructions and have now received my replacement which is fine.”
“Really great customer service. I had to make contact as I was trying to get in touch with one of the companies they work with. Dec picked the query up really quickly and was really helpful and friendly. Dec forwarded my query to the company and also offered me a postal update, which was really kind. I've had a t-shirt via Teemill before and it was great quality and well packaged. Lovely company.”
“Great customer service. Emily has been very helpful in resolving and making new arrangement for my order, and she has been very patient with me. Greatly appreciate her assistance. Thank you.”
“Great solution for well made clothing, with strong ethical values, and quality service.
TeeMill are the people behind lots of sites' clothing merch (e.g. RSPB, Rapanui, Wildlife Trusts). I'd bought from all of these places before I realised the connection; and with each I was impressed by the quality of clothing and quick turnaround on orders. On the rare occasion where I've had to contact their support team they've been friendly, helpful, and efficient. Fantastic service.”
“Can’t recommend teemill enough!!
I made an error in not noticing my delivery date was due after I needed the T shirt for a 50th! But Emily sorted it and sent my order special delivery at no extra cost! And the T-shirt is perfect!!”
“Excellent service from Dec in arranging an exchange for a sweatshirt.
It seemed complicated to me, but Dec explained it carefully and documented everything beautifully.
Thanks again, Dave Gooch”
“I recently had to request an exchange for an order I placed just before Christmas 2022. Helen from the Community Experience Team dealt with my subsequent query promptly and efficiently. Thank you to BBC Earth Teemill for your excellent service and the quality of your products.”
“Excellent service and communications from this company. I had sent a sweatshirt back to exchange and this was before Christmas and Emily was extremely helpful in reassuring me that the return had been received and let me know how my exchange was progressing. She kept in touch with emails to let me know the status. My sweatshirt arrived today and it's perfect. Special thanks to Emily!”
