“Been speaking with Emily from CC for any issues and she has been able to resolve any queries extremely fast and with appropriate resolutions. A great asset to the team and a true star!”
“My t-shirt did not arrive at my address. I contacted Teemill and they respectfully reacted. A replacement was sent to me again, which I hope to arrive soon. Thanks a lot.”
“What a great company! I ordered a t-shirt for my partner's birthday and when I realised it might not arrive on time I emailed Emily. She immediately responded and without increasing the delivery charges upgraded my delivery. It arrived on time and the quality of the t-shirt is brilliant . Just putting one of the sweatshirts on my birthday list. Thanks for amazing service.”
“Because of a fault on my end the item had to be reposted.
The company did so free of charge and promptly. No discussion,just solutions.
Absolutely first class attitude and I will be purchasing from them again.
The product itself, excellent. I got a Hoodie. Sizing was spot on, material super soft and warm,good size hood and looks solid / well made.
Just feels quality allover.
Couldn't be happier with anything, from customer service to product.”
“My mail carrier lost 4 of my packages, but Emily was the only one who offered to replace the Sea Sheppard hoodie I ordered. Excellent customer service. Thank you!”
“Ordered this Lottie Brooks T-Shirt for my daughter for World Book Day later than we should have so I was worried we wouldn’t get it in time. Contacted Customer Services and got a reply within a few hours from Lydia who was super helpful and ensured my order was dispatched that day so I received it on time. Thank you so much!”
“Having input a code to get free postage, it didn't work and I got charged. However, Emily from Temill arranged for the refund immediately without any issue. Great service.”
“Exceptional Customer Support from Emily!
Emily from Teemill’s customer support team is always a pleasure to deal with. She consistently responds within the agreed SLA and is incredibly helpful with every query. Her professionalism, efficiency, and friendly approach make every interaction seamless. A real credit to the company—thank you, Emily!”
“I had an issue with a product, which was speedily replaced by Emily from Teemill - professional, helpful… I’m a satisfied customer! Thank you 😊”
“We ordered a quarter zip fleece and a hat recently. We contacted Teemill when our parcel did not show up. Both Emily and Helen were awesome, responded quickly to our questions and arranged for a replacement order to be sent. It turned out the order was held up in customs and we had to pay an additional customs charge to get the parcel. Helen investigated and arranged to refund the custom charge. Awesome service!”
