“Very pleased on how quick Emily arranged to resend the missing part of my order an the payment of the extra custom fees I had to pay! Great experience! Heel tevreden van de snelle reacties van Emily steeds, zowel om een stuk van mijn bestelling, dat niet geleverd was opnieuw te verzenden als om de extra douanekosten terug te betalen. Goede ervaring!”
“Bit of a hiccup with the order arriving within the expected timeframe over the Christmas and New Year rush. The issue was addressed really quickly and we are very happy with the outcome. Highly recommend and would not hesitate to order again.”
“Had an issue with my order not arriving (due to delays out of their control), but Emily from customer support went above and beyond to help. She promptly sent a replacement and kept me updated every step of the way. Professional, helpful, and excellent service!”
“My original order was not delivered by the courier, but as soon as I contacted Teemill a lady called Emily sent a replacement order promptly so I didn't have to wait. She was both courteous and effective and have me confidence to order from them in future.”
“Teemill differentiates itself from the competition with its very high quality products, and customer service - especially Emily offers excellent support for every request and very quickly! Very happy to collaborate with them.”
“I received my order very quickly and really nicely packaged. Unfortunately the size I ordered was too small. I arranged a return and exchange for a bigger size. The returns process was easy to arrange and I received a prompt response. Due to my error I hadn't put the returns label in for the 2nd tee shirt. They were prompt to reply and bumped my return up to 1st class which they didn't need to do as it had been my fault. Excellent service. I would recommend to others and the quality of goods was also very good. Thank you”
“I was very happy and grateful to Emily and the Teemill Team for reordering and resending my. Missing order. I am really looking forward to getting ☺️ it!”
“I have a very positive experience with the greenpeace webshop. A wrong delivery was corrected very quickly. Good communication and fast handling. Thanks”
“Fantastic service couldn’t be happier. I made a mistake with the delivery of my order which they corrected so quickly and in thrilled with the jumper, can’t wait to give it to my friend as a present!”
“I have nothing but praise and thanks for how Emily and other team members at Teemill have always aimed to help and resolve any issues that have arisen from being a Rapanui customer, especially at incredibly busy times of the year such as Christmas. Thank you Emily for your hard work to sort things out for myself and, I imagine, many other customers.”
“I got my dad a top for Xmas and he LOVES it! The customer service was great too, Emily was wonderful and sorted out our order super quick. Definitely recommend.”
“Awesome customer service! Due to the holiday season, there was some delay in the sending of my item so I contacted customer service to get some information and they were incredibly helpful. They shipped my item with high priority and reimbursed me the shipping costs. Very much appreciated 🙂”
“I am impressed my email was answered so quickly by Emily. She outlined the details of what is happening with my order, when it should arrive and what happens if it is not received in the next few days.”
“Emily was friendly and professional, and got a gift exchange (wrong size) processed quickly even with reduced availability over the festive period. The item is high quality and comfortable, and I would definitely order again knowing how good the customer service is!”
