“Annabelle has been so kind and helpful to me. Even when I got upset and sent an email in capital letters, she stayed calm and polite in her replies to me.
I think she should get a small gift to show how much I appreciate her lovely manner of resolving the issue that I had.
At the very least please be sure to let her know that I wish her a very happy Christmas and a warm, healthy New year...”
“very prompt replies from Customer service regarding my queries about the postage strike and tracking my parcel.
Emily was very helpful, with a welcoming and friendly demeanor and I am very happy with the customer service I received! :)”
“Teemill offer a great service and when my order didn’t arrive Emily was fantastic and dealt with it so swiftly. I’ve often bought items before and none of them disappoint. I would recommend this company.”
“Excellent customer service from Helen. Order placed and despatched same day but due to Royal Mail still not received 2 weeks later. I contacted customer service (Helen) a second order was promptly despatched by courier and received the next day.”
“Excellent customer service from Emily.
All my emails were replied to promptly and with care. The best customer service I have dealt with. Many thanks Emily you went above and beyond to help me!”
“Very happy with my Chris Packham sweatshirt although my size was a little snug. I sent for an exchange and the Customer Services Team at Teemill were excellent. When I chased for an update they updated me immediately and sent it first class as a gesture of goodwill and I received it promptly despite the Royal Mail strikes. Excellent service.”
“Fantastic customer service from Emily my order was lost,she sent updates & assured me it would be here before Christmas, it arrived today! Thank you 😊”
“My parcel got lost in the post with Royal Mail however Helen in customer service was excellent, they sent a new parcel via fed ex which arrived promptly and the t-shirts are great quality I’m very pleased!”
“Excellent customer service. Responsive to the issue I raised then anticipated a problem with postage and swapped my order to FedEx at no extra charge. Very impressed.”
“I messed up my order but Helen in customer services dealt with me with great patience while sorting out my problem.
I am very happy with the quality of the Tees. Good value for money.”
“I was most impressed with the contact I made regarding the delivery of my order. I had given an incorrect address & sought advice about how to rectify this. The customer service I received was prompt and helpful. I have now received delivery of my parcel in time for Christmas.
Thank you,
Monica Forster”
“Outstanding Service. Went out of their way to reprint my order so I could collect it from the Freshwater site, as my order was delayed due to the Royal Mail strikes. This meant I could give the items as Christmas presents. Thank you”
