“I have been a customer of Rapanui since they were a start up shop in Sandown IoW many years ago. Stylish, ethical clothing always accompanied by great customer service. Thank you Rapanui”
“I started ordering Rapanui clothing a couple years ago and I immediately fell in love with the very high quality of the clothes and the very high manufacture standards ā¤ļøā¤ļøā¤ļø
I decided a few years ago that I only wanted to use products that meet my environmental concerns, I did it for all my hygiene products such as hair care, shower gel, toothpaste, face and body care and even converted my 11yo son to it (which makes me a proud mom š) and now I also do it for my clothes š
The Rapanui clothes are of very high quality, which makes them last long, perfectly shaped, and give me a "feel good" sensation when wearing them ā¤ļø
And I really respect and admire the sustainable, circular, and renewable production philosophy of the brand ā¤ļø
Special Thanks to the Customer Support Team who helped me when I encountered problems when placing my last order šā¤ļø”
“I have bought from Teemill several times over the last few years so know the high quality of their items and orders have been speedily dispatched. An order I placed just before Christmas seems to have gone AWOL and when I contacted Teemill, they sent out a replacement package, special delivery, received within three days of reporting it missing. Thank you Emily.”
“I had misplaced the confirmation emails for my order. Emily helped me find the order confirmation that I had misplaced and did it in a very timely manner. The best customer service I have received in a long time.”
“Fantastic customer service. Was having the t-shirt delivered to my Dad's just before Christmas as it was a gift and we were staying with them. Royal Mail said they couldn't deliver it (no-one home, my Dad maybe a little deaf to be honest) and sent it back to the sender. Teemill contacted me immediately asking if everything was OK and for a new delivery address and then posted it on immediately! Many thanks, my wife loves her Swift T-shirt!”
“I bought a sweatshirt on the website and had a bit of trouble during the shipping. The customer service (especially Amy) was great and eventually I received the product, the quality is very good. Iām very happy !”
“Great customer service, Emily couldn't have been more helpful in locating a lost parcel due to a mix up in addresses and assured a replacement was quickly sent out. Thanks Emily!”
“My husband loves the clothes under the Rapanui brand and we both love the circular economy they practice. I bought him some clothes for Christmas and ordered the wrong size for one of the T-shirts. emily has been great at helping me return the item for a refund as the size I needed is no longer available and I'll be back to order more soon.”
“First of all the items I received were delivered efficiently and were in perfect condition but, were a Christmas present and not what the recipient wanted and this is the reason for my return
I received a lovely e mail from Emily very quickly and she is now sorting the problem out for me
Thank you for a brilliant service”
